I am exausted from looking around for a solution to this. I have a laptop with Windows XP Home. And when it boots and takes me to the Welcome Screen, none of my usernames appear. Then I hit ctrl-alt-del twice and I get the logging screen I type my administrator account password it says its not it. I went ahead and bought a $200 program that permits you to change the administrator account using either a bootable floppy or bootable cdrom, and It cannot find the administrator account. Normally I would just format the machine. But I have a very important work in there I don't have backup from it. I have posted here before and I have received help before so I hope someone can help me with this huge problem. I have tried accesing the laptop through safe mode and what not and I am still stuck. Thanks in advanced for any help.