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NEED HELP REGARDING NERO

Discussion in 'Nero discussion' started by bhavanik, Jun 18, 2007.

  1. bhavanik

    bhavanik Member

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    I have been using nero for a long time.
    It gave me the following error recently. All the DVD's that I'm trying to burn are wasted.

    Need some help figuring out whats the prob.

    Bhavani Kumar
    Home

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 10:20:56 AM
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero Version: 6.6.1.15
    Internal Version: 6, 6, 1, 15

    Recorder: <QSI DVD+-RW SDW-082> Version: LX44 - HA 1 TA 0 - 6.6.1.15
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <QSI DVD+-RW SDW-082 >Version: LX44 - HA 1 TA 0 - 6.6.1.15
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : IC25N080ATMR04-0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : QSI DVD+-RW SDW-082 atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    QSI DVD+-RW SDW-082 D: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 73400320 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 502MB (514480kB)
    Free physical memory: 208MB (213356kB)
    Memory in use : 58 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    18.6.2007
    UDF/ISO compilation
    8:24:45 PM #1 Text 0 File SCSIPTICommands.cpp, Line 403
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    8:24:45 PM #2 Phase 112 File dlgbrnst.cpp, Line 1685
    DVD-Video files reallocation started

    8:24:45 PM #3 Phase 114 File dlgbrnst.cpp, Line 1685
    DVD-Video files reallocation completed (no file modified)

    8:24:45 PM #4 Text 0 File Isodoc.cpp, Line 6494
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    8:24:45 PM #5 Phase 111 File dlgbrnst.cpp, Line 1685
    DVD-Video files sorted

    8:24:53 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    8:24:53 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    8:24:53 PM #8 Text 0 File Burncd.cpp, Line 3316
    Turn on Disc-At-Once, using DVD media

    8:25:01 PM #9 Text 0 File DlgWaitCD.cpp, Line 281
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2286287 (508:03.62, 4465MB)

    8:25:01 PM #10 Text 0 File DlgWaitCD.cpp, Line 293
    Write in overburning mode: NO (enabled: CD)

    8:25:01 PM #11 Text 0 File DlgWaitCD.cpp, Line 2616
    Recorder: QSI DVD+-RW SDW-082, Media type: DVD+RW
    Disc Manufacturer ID: PHILIPS, Media Type ID: 041, Product revision number: 0
    Disc Application Code: 0, Extended Information Indicators: 0

    8:25:01 PM #12 Text 0 File DlgWaitCD.cpp, Line 459
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    8:25:01 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 814
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2286288 (2286288) = #2286288/508:3.63
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286288 blocks [QSI DVD+-RW SDW-082 ]
    --------------------------------------------------------------

    8:25:01 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1013
    Prepare recorder [QSI DVD+-RW SDW-082] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682317824, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2286288 | lead-out | 1 | 0x41 | 0x00

    8:25:01 PM #15 Text 0 File SCSIPTICommands.cpp, Line 208
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    8:25:01 PM #16 Phase 24 File dlgbrnst.cpp, Line 1685
    Caching of files started

    8:25:01 PM #17 Text 0 File Burncd.cpp, Line 4158
    Cache writing successful.

    8:25:01 PM #18 Phase 25 File dlgbrnst.cpp, Line 1685
    Caching of files completed

    8:25:01 PM #19 Phase 36 File dlgbrnst.cpp, Line 1685
    Burn process started at 4x (5,540 KB/s)

    8:25:01 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2717
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    8:25:01 PM #21 Text 0 File Cdrdrv.cpp, Line 8737
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+RW (9), Part Version: 1.1x (2)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: re-writable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 0 h
    Disc Manufacturer ID: PHILIPS.
    Media type ID: 041
    Product revision number: 0
    Number of Physical format information bytes in use in ADIP up to byte 63: 57
    Media Specific [16..63]:
    00 00 00 50 48 49 4C 49 - 50 53 00 30 34 31 00 39 ...PHILIPS.041.9
    23 00 9F 7C 5C 02 28 00 - 9A 7E 70 02 28 00 A0 7B #..|\.(..~p.(..{
    68 02 28 04 04 20 E0 00 - F0 00 00 00 00 00 00 00 h.(.............

    8:25:01 PM #22 Text 0 File DVDR.cpp, Line 6108
    Drive: QSI DVD+-RW SDW-082
    Book Type request [QSI]: Physical disc type, write to EEPROM
    Changing the Book Type was finished successfully, return code 0

    8:25:01 PM #23 CDR -1207 File DVDR.cpp, Line 5645
    Book Type automatically set to: Physical disc type

    8:25:01 PM #24 Text 0 File DVDPlusRW.cpp, Line 666
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    8:30:49 PM #25 SPTI -1135 File SCSIPassThrough.cpp, Line 178
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 08 9F 20 00 00 20 00 00 00
    Sense Area: 0x70 00 03 00 00 00 00 0B 00 00 00 00 0C
    Buffer x0893de00: Len x10000
    0x00 00 01 BA 44 BC E7 74 3C 01 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 ED 41 40 03 6B D4 02 0A 0E
    0xA1 70 0F A4 DD ED 85 04 8D 93 4E 30 38 03 4B 54

    8:30:49 PM #26 CDR -1135 File Writer.cpp, Line 281
    Write error
    D: QSI DVD+-RW SDW-082

    8:30:49 PM #27 Text 0 File DVDR.cpp, Line 6108
    Drive: QSI DVD+-RW SDW-082
    Book Type request [QSI]: DVD+RW, write to EEPROM
    Changing the Book Type was finished successfully, return code 0

    8:30:49 PM #28 Phase 38 File dlgbrnst.cpp, Line 1685
    Burn process failed at 4x (5,540 KB/s)

    8:30:49 PM #29 Text 0 File SCSIPTICommands.cpp, Line 253
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    8:30:51 PM #30 Text 0 File Cdrdrv.cpp, Line 9945
    DriveLocker: UnLockVolume completed

    8:30:52 PM #31 Text 0 File SCSIPTICommands.cpp, Line 403
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:
    File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 1/30/2007 1:03:34 AM
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 9:53:02 AM
    File 'Drivers\PXHELP20.SYS': Ver=3.00.43J, size=36624 bytes, created 1/30/2007 1:03:34 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)



    Will appreciate any advices in this regard.
     
    Last edited: Jun 19, 2007
  2. sorrow93

    sorrow93 Regular member

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    Bhavani
    posting the log is good but I am no expert I would however recommend editing out your serial number quickly starts with 1A21 ****
    someone who knows more will look over your error log perhaps some more details like what files or formats you are attempting to burn and what player you might be trying to play them on and the brand of media
    your write speed 4x is good
    goodluck
     
  3. bhavanik

    bhavanik Member

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    Thanx Sorrow
    Will edit my post.
    Thanx for the reply.
     
  4. killalot

    killalot Active member

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    (KEY_MEDIUM_ERROR) is usually poor disk quality and can be dirty disk what brand of disk are you using
     
  5. bhavanik

    bhavanik Member

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    I'm using TDK DVD+RW. Further, it was a brand new disk
     
  6. killalot

    killalot Active member

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    Not the best brand but surly not the worst using dvd-rw to burn DVD is not the best way to go burning 4gig of data on a rewriteable disk can cause problems does it do it on write once media i.e. DVD-r or DVD+
     
  7. bhavanik

    bhavanik Member

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    Earlier I used PHILIPS DVD+R, It did give the same problem,so i restarted the comp and tried burning again and it worked. but not this time.
    I usually compress the DVD with DVD shrink and then burn it onto the DVD using NERO. IT never gave me any trouble. I checked all the primary and secondary drives for DMA, updated NERO, tried all by browsing this forum. Nothing Worked. So rolled back to what I had been using(i mean removed all the updates to nero that I had applied after this problem occured).
     
    Last edited: Jun 19, 2007
  8. killalot

    killalot Active member

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    Have you always used PHILIPS disk’s if yes have they always given you good results? Have you just started using a new batch? Philips disk’s I’m sure a lot of people don’t rate them Ritek I use always been on the money I would try a different brand of disk if you can
     
  9. bhavanik

    bhavanik Member

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    Actually, I use different brands. Philips gave me good results. Even TDK gave me good results till now. I burned about 25 disks till date.

    As u suggested, I will give it a shot with a different brand and let u know.

    Appreciate the suggestions.
     
  10. bbmayo

    bbmayo Active member

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    Did some research on this drive
    and the results aren't very good. There seem to be a lot of issues with that drive and how picky it is on media. You should try and get to the manufactures website (good luck) http://www.qsinc.com.tw and see what brand of media this will support and if you can get a firmware upgrade. What laptop brand and model do you have? You could try there support page also.

    Also from looking at your log you are using the Phillips DVD's
    These look like very picky drives and you may need to find just the right media that will work with these (probably some older media x8 or x4) stay away from anything greater than x8.

    Also is this media RW? Because the media code 041 is saying these are rewritable disks you should really be trying some +R or -R disks.
     
    Last edited: Jun 19, 2007
  11. bhavanik

    bhavanik Member

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    Mine is Gateway 6520GZ laptop.I will try that and see.
     
  12. sorrow93

    sorrow93 Regular member

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    @bhavanik
    good to see you got support - I'd certainly upgrade the burners firmware and try different media and perhaps try burning a dvd using a totally different program to Nero just to know the burner is not at fault.
    I had problems with Nero until I got version 7
    have you got Clone Dvd ? You could burn a dvd on that software and if it works properly *perhaps* Nero is at fault.
    GoodLuck I hope you get this resolved - cheers

     
  13. bhavanik

    bhavanik Member

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    So here's the thing. Looks like the media I was using was at fault, but not totally. I tried to burn the same with a new disk(TDK), and guess what, It worked fine without any error.

    I searched for the firmware upgrade, but wasn't any. So gave up.
    If it happens again, i'm sure i'm going to through this laptop and go for a new one.

    Thanx a lot sorrow93 & bbmayo. Really appreciate your support
     
  14. sorrow93

    sorrow93 Regular member

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    bhavanik
    you came to the right place for help
    I swear by TDK although some disagree I've always relied on TDK
    I tend to go for things and brands that work and they gain mass trust
    hope it works out for you, and if you go for a new burner instead of a laptop they are so cheap nowadays
    I don't mean to be bias but I also love Pioneer burners highly recommended and fairly priced.
    one last advice on the firmware have you ever tried the cdfreaks.com website try a search?
    cheers and happy burning into the future
    just happy to try and help


     
  15. bbmayo

    bbmayo Active member

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    bhavanik,

    Well I searched all over the net to include cdfreaks.com and I had no luck finding a firmware upgrade for your burner either which is sad because it is an older burner and they all will require a firmware upgrade eventually just to be able to read the newer media. You could check out an external USB2 DVDRW for your laptop. Most Laptops optical drives just don't cut the mustard and you would probably be better off getting a good external one anyway. As far as the media goes it isn't all that important on the brand as long as you find one that works well for you. Everyone will have different results with different brands there are just to many different variables on everyones systems to say because one brand works good for one person doesnt mean it will work for another. Myself I have had the best results with Verbatim and TY's.

    Good Luck
     
  16. bhavanik

    bhavanik Member

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    I never thought of external burner. That's a good idea indeed.
    Once again, thanx to you guyz.
    Really really appreciate the support.
     
  17. bbmayo

    bbmayo Active member

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  18. bhavanik

    bhavanik Member

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    One more question buddy,
    If i buy any of the suggested burners above, would I be able to use the rewritable disks? Or do i have to use burner specific disks, i mean DVD-R burner with DVD-R disk and DVD+R burner with DVD+R?
     
  19. bbmayo

    bbmayo Active member

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    That is actually only one drive i posted there the link just ended up all messed up. It is a LiteOn external USB2 drive and it will burn every format DVD+RW DVDR +,- DVDRAM CDR CDRW and it is lightscribe. The only thing that thing won't burn is BlueRay.

    Here is the link again
    DVD Burner
     
  20. sorrow93

    sorrow93 Regular member

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    excellent advice from bbmayo could not have said it better
    the dvd-r and dvd+r formats are all compatible today there was only problems years back
    You can buy whatever media you fancy and judge for yourself and rewritables are good but when you are confident I'd choose the write-once and dual-layers are still a bit expensive
    I hope you go well
     

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