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Nero doesn't recognize new dvd-r

Discussion in 'Nero discussion' started by bmh1, Feb 10, 2007.

  1. bmh1

    bmh1 Member

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    I hve been trying to burn a video file to a new DVD-R and nero completes the transcoding and then it says insert a new disc when there already is one in there. The drive will not recognize a store bought movie dvd either. What is weird is the drive will still recognize a CD-R. It will still play completed CD-R's and burn on music and movies on CD-R. I have posted a copy of the nero history file of my lastest attempt to transcode and burn on dvd a video file. I use to be able to do this, but it just stopped working last week. I use nero 6 and I thought that might be the problem, so I downloaded Nero 7 trial version and it still is doing the same thing. Any help would be greatly appriciate.

    Nero History log


    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0001), size=45056 bytes, created 5/28/2003 6:53:46 PM
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero API version: 7.7.5.1
    Using interface version: 7.5.0.0
    Installed in: C:\Program Files\Nero\Nero 7\Core\
    Application: ahead\NeroVision
    Internal Version: 7, 7, 5, 1

    Recorder: <Memorex DVD+/-DLRWL1 F16>Version: BWSE - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?

    === Scsi-Device-Map ===
    DiskPeripheral : Maxtor 91024U3 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : ST340810A atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : Memorex DVD+/-DLRWL1 F16 atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : Memorex 16X DVD-ROM AJiA atapi Port 1 ID 1 DMA: Off

    === CDRom-Device-Map ===
    Memorex DVD+/-DLRWL1 F16 H: CDRom0
    Memorex 16X DVD-ROM AJiA J: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 70254592 (0) Byte
    BUFE : 0
    Physical memory : 479MB (490992kB)
    Free physical memory: 86MB (88896kB)
    Memory in use : 81
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    9.2.2007
    NeroAPI
    1:24:06 AM #1 Phase 111 File APIProgress.cpp, Line 285
    DVD-Video files sorted

    1:24:07 AM #2 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    1:24:07 AM #3 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    1:24:08 AM #4 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    1:24:08 AM #5 Text 0 File Burncd.cpp, Line 3465
    Turn on Disc-At-Once, using DVD media

    5:48:36 PM #6 Text 0 File DlgWaitCD.cpp, Line 318
    Write in overburning mode: NO (enabled: CD)

    5:48:36 PM #7 Text 0 File DlgWaitCD.cpp, Line 2912
    Recorder: Memorex DVD+/-DLRWL1 F16
    Medium not present

    5:48:36 PM #8 Text 0 File DlgWaitCD.cpp, Line 490
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert empty disc to write to.
    (Medium in drive: unknown. Medium required by compilation: DVD R/RW, DVD+R DL.)

    5:48:36 PM #9 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0001), size=17005 bytes, created 5/28/2003 6:53:46 PM
    File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 7/15/2006 4:41:01 PM

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** NeroAPI, History File *** ======
     
  2. binkie7

    binkie7 Moderator Staff Member

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    Hi bmh1
    What media are you using? Like Sony 16x +R.
    Have any problems with these discs before?

    CdRomPeripheral : Memorex 16X DVD-ROM AJiA atapi Port 1 ID 1 DMA: Off
    Your DVD-Rom is in PIO mode so best to turn that back on. Here's a guide.
    May not be playing into this problem if your not using this drive to read but best to have all drives in DMA mode.

    Physical memory : 479MB
    Free physical memory: 86MB
    Memory in use : 81

    Lot of memory in use so no multi tasking and close any unneeded programs.
    If you haven't done a disc cleanup, defrag and virus/spyware scan very recently I would do that too.
     
  3. bmh1

    bmh1 Member

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    I'm using the same batch of dvd's that I used when it did work. They are Verbatim DVD-R 1X-4X. I also tried it with two HP DVD+R 8X. Neither one worked.
     
  4. binkie7

    binkie7 Moderator Staff Member

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    Ok they drive could be on it's way out - same discs that aren't a problem no are and not able to recognize originals either.
    The laser intensity is higher for dvd's then cd's so that would be why it's still able to read them.

    Here's a couple of options you may want to try.
    Try ImgBurn to burn these files. Use the build mode for non image files. Here's a link.

    The drive is an oem LiteOn SOHW-1633s - so you could try some patched firmware for this and see if that does the trick.
    You would use BSOY - crossflashing - patched.
    You can get it here
     
  5. bmh1

    bmh1 Member

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    Tried it again after defraging and turned on the DMA for the secondary IDE. Still no luck. I will try what is in your previous post. The log looked the same as the first, just more physical memory and it now says the DMA is on. Here is a copy of the new log.


    ====== *** NeroAPI, History File *** ======



    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0001), size=45056 bytes, created 5/28/2003 6:53:46 PM
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero API version: 7.7.5.1
    Using interface version: 7.5.0.0
    Installed in: C:\Program Files\Nero\Nero 7\Core\
    Application: ahead\NeroVision
    Internal Version: 7, 7, 5, 1

    Recorder: <Memorex DVD+/-DLRWL1 F16>Version: BWSE - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?

    === Scsi-Device-Map ===
    DiskPeripheral : Maxtor 91024U3 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : ST340810A atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : Memorex DVD+/-DLRWL1 F16 atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : Memorex 16X DVD-ROM AJiA atapi Port 1 ID 1 DMA: On

    === CDRom-Device-Map ===
    Memorex DVD+/-DLRWL1 F16 H: CDRom0
    Memorex 16X DVD-ROM AJiA J: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 70254592 (0) Byte
    BUFE : 0
    Physical memory : 479MB (490992kB)
    Free physical memory: 131MB (134504kB)
    Memory in use : 72
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    11.2.2007
    NeroAPI
    12:34:33 AM #1 Phase 111 File APIProgress.cpp, Line 285
    DVD-Video files sorted

    12:34:33 AM #2 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    12:34:33 AM #3 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    12:34:33 AM #4 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    12:34:33 AM #5 Text 0 File Burncd.cpp, Line 3465
    Turn on Disc-At-Once, using DVD media

    12:35:07 AM #6 Text 0 File DlgWaitCD.cpp, Line 318
    Write in overburning mode: NO (enabled: CD)

    12:35:07 AM #7 Text 0 File DlgWaitCD.cpp, Line 2912
    Recorder: Memorex DVD+/-DLRWL1 F16
    Medium not present

    12:35:07 AM #8 Text 0 File DlgWaitCD.cpp, Line 490
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert empty disc to write to.
    (Medium in drive: unknown. Medium required by compilation: DVD R/RW, DVD+R DL.)

    12:35:07 AM #9 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0001), size=17005 bytes, created 5/28/2003 6:53:46 PM
    File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 7/15/2006 4:41:01 PM

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ====== *** NeroAPI, History File *** ======
     
  6. fasfrank

    fasfrank Active member

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    Well the next step is to try and isolate the problem a bit more. Try a different burning application to take Nero out of the loop. Try ImgBurn. It's free and an excellent program to have.
    http://www.imgburn.com/

    Try some DVD RW media as well. You can erase it and use it again. It's handy for testing. Who knows? It may be recognized. The Verbs shouldn't be a problem though. Verbatim is some of the best available so that ought to be recognized.
    Your Memorex burner may need repaired or replaced at some point. At around $35-$45 for a new burner, it's not a bad idea. Not yet though.
     
    Last edited: Feb 10, 2007
  7. bmh1

    bmh1 Member

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    I downloaded Imgburn and created on image file. When I started to write the image to dvd, I entered a new verbatim DVD and the blue light on the burner came and then imgburn said device not ready (Medium not present). So I then tried with the hp DVD and same thing. Thanks for all of your replys so far.
     
  8. binkie7

    binkie7 Moderator Staff Member

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    Hmm ok - you can try uninstalling the drive in device manager - rebooting and let Windows do it thing and reinstall.
    May not help but give it a shot.

    Right click in my computer>properties>hardware>device manager. Right click on this drive listed under DVD/CD-Rom drives. Uninstall.

    Can try the patched firmware for the LiteOn (see above)

    Do you have another pc that you can try this drive in? May want to hook it up in another pc and if it still fails then chances are it's the drive.
     
  9. bmh1

    bmh1 Member

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    I unstalled the drive and reinstalled on startup. Also tried the LiteOn. No luck. Still says insert a new disc.
     
  10. binkie7

    binkie7 Moderator Staff Member

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    Try it in another pc if you can.

    Might also want to try cleaning the lens with a dvd lens cleaner or a bit of canned air.

    But I think your best bet may just be to pick up a new drive. This one looks like the laser is going.
     

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