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Nero Vision Express 3 Freezes During Transcoding and Ejects Disk During Burning

Discussion in 'Nero discussion' started by ems46, Jan 27, 2007.

  1. ems46

    ems46 Member

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    Hey guys, hope you're all good.

    I've previously used Nero Vision Express to successfully burn .avi files to DVD+R but over the past few days i've encountered some problems which I hope someone can help me with.

    During transcoding of two particular .avi files (which play fine in a movie player on my PC) they both freeze at a particular point in the film and I have to cancel the transcode as nothing happens no matter how long I leave it. So I just put this down to Nero not liking these particular files.

    I tried to burn an .avi which I haven't tried to before. Everything was fine and the transcode was successful, the burn started but when the progress reached four bars it went back to zero and ejected the disk.

    Here's the error log is that's any help:

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 17/07/2002 09:20:56
    ahead WinASPI: File 'C:\Program Files\Ahead\NeroVision\NeroFiles\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32

    NT-SPTI used
    Nero API version: 6.6.1.4
    Using interface version: 6.6.0.14
    Installed in: C:\Program Files\Ahead\NeroVision\NeroFiles\
    Application: ahead\NeroVision
    Internal Version: 6, 6, 1, 4d

    Recorder: <TSSTcorp CD/DVDW TS-H552D>Version: HP06 - HA 1 TA 0 - 6.6.1.4
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?

    === Scsi-Device-Map ===
    CdRomPeripheral : TSSTcorp CD/DVDW TS-H552D atapi Port 2 ID 0 DMA: On
    DiskPeripheral : ST380011A atapi Port 3 ID 0 DMA: On

    === CDRom-Device-Map ===
    TSSTcorp CD/DVDW TS-H552D E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 66060288 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 446MB (457200kB)
    Free physical memory: 52MB (54172kB)
    Memory in use : 88
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    27.1.2007
    NeroAPI
    18:32:29 #1 Phase 111 File APIProgress.cpp, Line 275
    DVD-Video files sorted

    18:32:30 #2 Text 0 File ThreadedTransfer.cpp, Line 531
    ReadBuffer-Pipe got 262144KB of Memory

    18:32:30 #3 Text 0 File Reader.cpp, Line 124
    Reader running

    18:32:30 #4 Text 0 File Writer.cpp, Line 122
    Writer TSSTcorp CD/DVDW TS-H552D running

    18:32:30 #5 ISO9660GEN -11 File geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    18:32:30 #6 ISO9660GEN -11 File geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    18:32:30 #7 Text 0 File Burncd.cpp, Line 3305
    Turn on Disc-At-Once, using DVD media

    18:32:31 #8 Text 0 File DlgWaitCD.cpp, Line 281
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 1633055 (362:54.05, 3189MB)

    18:32:31 #9 Text 0 File DlgWaitCD.cpp, Line 293
    Write in overburning mode: NO (enabled: CD)

    18:32:31 #10 Text 0 File DlgWaitCD.cpp, Line 2612
    Recorder: TSSTcorp CD/DVDW TS-H552D, Media type: DVD+R
    Disc Manufacturer ID: RICOHJPN, Media Type ID: R03, Product revision number: 4
    Disc Application Code: 0, Extended Information Indicators: 7

    18:32:31 #11 Text 0 File DlgWaitCD.cpp, Line 459
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    18:32:31 #12 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 1633056 (1633056) = #1633056/362:54.6
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1633056 blocks [TSSTcorp CD/DVDW TS-H552D]
    --------------------------------------------------------------

    18:32:31 #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [TSSTcorp CD/DVDW TS-H552D] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3344498688, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    1633056 | lead-out | 1 | 0x41 | 0x00

    18:32:31 #14 Text 0 File SCSIPassThrough.cpp, Line 38
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    18:32:31 #15 Text 0 File SCSIPassThrough.cpp, Line 83
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    18:32:31 #16 Phase 24 File APIProgress.cpp, Line 275
    Caching of files started

    18:32:31 #17 Text 0 File Burncd.cpp, Line 4145
    Cache writing successful.

    18:32:31 #18 Phase 25 File APIProgress.cpp, Line 275
    Caching of files completed

    18:32:31 #19 Phase 36 File APIProgress.cpp, Line 275
    Burn process started at 16x (22,160 KB/s)

    18:32:34 #20 SPTI -1066 File SCSIPassThrough.cpp, Line 289
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
    Buffer x04956800: Len x4000

    18:32:34 #21 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    18:32:34 #22 Text 0 File Cdrdrv.cpp, Line 8647
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: R03
    Product revision number: 4
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8
    23 54 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 #T..............
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    18:32:34 #23 Text 0 File Cdrdrv.cpp, Line 8647
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: R03
    Product revision number: 4
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8
    23 54 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 #T..............
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    18:32:34 #24 Text 0 File Cdrdrv.cpp, Line 8647
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1.0x (1)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 7 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: R03
    Product revision number: 4
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 07 52 49 43 4F 48 - 4A 50 4E 52 30 33 04 38 ...RICOHJPNR03.8
    23 54 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 #T..............
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    18:32:34 #25 Text 0 File DVDR.cpp, Line 7215
    Drive: TSSTcorp CD/DVDW TS-H552D
    Book Type request [TSST]: DVD-ROM
    Changing the Book Type was finished successfully, return code 0

    18:32:34 #26 CDR -1207 File DVDR.cpp, Line 5463
    Book Type automatically set to: DVD-ROM

    18:32:34 #27 Text 0 File DVDPlusRW.cpp, Line 666
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    18:34:21 #28 SPTI -1135 File SCSIPassThrough.cpp, Line 289
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 00 5E 60 00 00 20 00 00 00
    Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 0C
    Buffer x02af0000: Len x10000
    0x00 00 01 BA 44 08 74 50 0D 87 01 89 C3 F8 00 00
    0x01 E0 07 EC 80 00 00 D7 03 39 B2 A1 CA 77 FB AB
    0x49 E5 6D D1 92 C3 14 D5 61 19 6D 5F 91 F2 46 BD

    18:34:21 #29 CDR -1135 File Writer.cpp, Line 311
    Write error
    E: TSSTcorp CD/DVDW TS-H552D

    18:34:21 #30 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    18:34:22 #31 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    18:36:46 #32 Phase 127 File APIProgress.cpp, Line 275
    Generating DVD high compatibility borders

    18:36:46 #33 Phase 129 File APIProgress.cpp, Line 275
    Generating DVD borders completed successfully

    18:36:47 #34 Phase 38 File APIProgress.cpp, Line 275
    Burn process failed at 16x (22,160 KB/s)


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 17/07/2002 08:53:02
    File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 25/04/2005 01:03:00 (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    Cheers for taking the time to read all this!
     
  2. laddyboy

    laddyboy Regular member

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    Hi.

    This is a lousy version of Nero 6. Use version 6.6.0.18.

    - Write down your Nero serial number.
    - Uninstall the current version.
    - Run the Nero 6 Clean Tool:
    http://www.nero.com/nero6/enu/Nero_6_CleanTool.html
    - Install version 6.6.0.18 from the two links below:
    Package 1: http://httpdl1.usw.nero.com/software/Nero6/Nero-6.6.0.18_no_yt.exe
    Package 2: http://httpdl1.usw.nero.com/software/Nero6/NVE-3.1.0.21_no_yt.exe


    Your burner's firmware can be found here:

    http://www.toshibaer.com/firmware/index.php?path=TS-H552D/



    It's possible you're trying to burn too fast. A good rule of thumb is to burn at half or less the rated speed of the media.



    You're using Ricoh media which isn't top quality but better than some. Good quality media is made by Verbatim, Taiyo Yuden (available online), and Made in Japan labeled Fuji and Sony.


    Edit: text added below:

    You might also try burning with ImgBurn (free).

    http://www.imgburn.com



    Also try ConvertXtoDVD for doing conversions. It's better than Nero most of the time.

    http://www.vso-software.fr/products/convert_x_to_dvd/
     
    Last edited: Jan 27, 2007
  3. ems46

    ems46 Member

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    Thanks so much for your help laddyboy.

    I was fiddling around with some things and i've just successfully burnt a dvd, I read a thread with a similar problem to mine and someone suggested disabling the smart encode option, I did this and it seems to have resolved the issue.

    Computers really do have minds of their own!

    I'm scared to change anything at the minute in case it stops working again, but if Nero throws another tantrum i've printed out your advice in case, I have a feeling i'll be needing it!

    Thanks again
     
  4. gwendolin

    gwendolin Senior member

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    Take the advice given by laddyboy, believe him when he says 6.6.1.4 is a "shocker" , I also recommend rolling back to 6.6.0.18 as per his post.
     

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