I've been trying for days!! I have a phonetools of various revs, up to 3.19e. When I connect my v120c with the USB cable, PT recognizes it, but says it has no driver for it. So if I choose the v120e ot v120x which are listed, the phone communicates, I can download the 1 SMS I have on it, but NO ADDRESS BOOK!! It does not find my contacts. Since I can cmmunicate with the phone OK, I fear the problem is in the PT driver which needs the one specifically for the v120c. Turns out the detect.inf file has an entry for the v120c, but it is in a 'standby list' and if I try to access it, I get a message saying that the 120CUC is not in the modems.pac file, which I assume means is not in the distribution. Any advice?? Anyone having luck synchronizing the v120c?? Thanks!