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Printer problems

Discussion in 'PC hardware help' started by aphexface, Jun 8, 2007.

  1. aphexface

    aphexface Member

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    I have a fairly old school set up on my desktop PC, my computer only wants to print things in a pink colour, I have tried replacing the printer cartridges and even another printer but things still only get printed in pink! it used to be print in full colour. I haven't tried it on my laptop, as it must be to do with the PC.
    my pc has XP,
    the printer is a HP deskjet 970Cxi.
    Thanks in advance!
     
  2. ddp

    ddp Moderator Staff Member

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    if correct you are using a tri-color cartridge & the other colors are empty. when selecting to print something, are you selecting color or black & white?
     
  3. aphexface

    aphexface Member

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    Printing in colour results in the print being pink. If I print in black and white, there is no print present, I have tried putting a new black cartridge in, and for the sake of it a new colour cartridge. But this doesn't make a difference. Is there anything you could think of?
     
  4. ddp

    ddp Moderator Staff Member

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    try the printer on the laptop to see if does it or not. if it does it then is a printer problem but if doesn't do that problem then is a software problem. also try another printer cable.
     
  5. aphexface

    aphexface Member

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    Sorry not checked for a while, my laptop is quite new and doesn't have a port on it for a printer, it only uses usb printers. do you have any other ideas i could try?
     
  6. ddp

    ddp Moderator Staff Member

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  7. aphexface

    aphexface Member

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    I sacked it off and bought a new printer! Cheers for the help anyway but the print quality was crap and i needed a new one, this being the perfect excuse to buy one!
    thanks again.
     
  8. ddp

    ddp Moderator Staff Member

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    no problem
     

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