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Problem with Nero - Burn error right before completion

Discussion in 'Nero discussion' started by aronnyc, Mar 25, 2007.

  1. aronnyc

    aronnyc Member

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    This has been happening consistently over the past week, wasting me many DVDs now. Here's the info:

    I use RipIt4Me, DVD Decryptor, FixTS and DVD Shrink. I burn using Sony blank DVDs, which has been fine for the past year or so. What happens is that it starts burning and gets all the way to the end before it gives me a burn error.

    Log report below:



    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.7.5.1
    Internal Version: 7, 7, 5, 1
    (Nero Express)
    Recorder: <MATSHITA DVD-RAM UJ-830S>Version: 1.00 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <MATSHITA DVD-RAM UJ-830S >Version: 1.00 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : TOSHIBA MK6026GAX atapi Port 0 ID 0 DMA: On
    DiskPeripheral : TOSHIBA MK4026GAX atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : MATSHITA DVD-RAM UJ-830S atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    MATSHITA DVD-RAM UJ-830S E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    BUFE : 0
    Physical memory : 511MB (523504kB)
    Free physical memory: 191MB (196556kB)
    Memory in use : 62 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    25.3.2007
    UDF/ISO compilation
    3:53:40 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    3:53:40 PM #2 Phase 112 File dlgbrnst.cpp, Line 1760
    DVD-Video files reallocation started

    3:53:41 PM #3 Phase 114 File dlgbrnst.cpp, Line 1760
    DVD-Video files reallocation completed (no file modified)

    3:53:41 PM #4 Text 0 File Isodoc.cpp, Line 6527
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    3:53:41 PM #5 Phase 111 File dlgbrnst.cpp, Line 1760
    DVD-Video files sorted

    3:53:41 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    3:53:41 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    3:53:41 PM #8 Text 0 File Burncd.cpp, Line 3465
    Turn on Disc-At-Once, using DVD media

    3:53:42 PM #9 Text 0 File DlgWaitCD.cpp, Line 306
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2286143 (508:01.68, 4465MB)

    3:53:42 PM #10 Text 0 File DlgWaitCD.cpp, Line 318
    Write in overburning mode: NO (enabled: CD)

    3:53:42 PM #11 Text 0 File DlgWaitCD.cpp, Line 2912
    Recorder: MATSHITA DVD-RAM UJ-830S, Media type: DVD-R
    Disc Manufacturer: SONY16 - D1
    Disc Application Code: 64, Disc Physical Code: 193

    3:53:42 PM #12 Text 0 File DlgWaitCD.cpp, Line 490
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    3:53:42 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 823
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2286144 (2286144) = #2286144/508:1.69
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286144 blocks [E: MATSHITA DVD-RAM UJ-830S]
    --------------------------------------------------------------

    3:53:42 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1026
    Prepare [E: MATSHITA DVD-RAM UJ-830S] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682022912, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 2286144 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 2286144 | 0 | 0x00
    2286144 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    3:53:42 PM #15 Text 0 File SCSIPTICommands.cpp, Line 209
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    3:53:42 PM #16 Phase 24 File dlgbrnst.cpp, Line 1760
    Caching of files started

    3:53:42 PM #17 Text 0 File Burncd.cpp, Line 4298
    Cache writing successful.

    3:53:42 PM #18 Phase 25 File dlgbrnst.cpp, Line 1760
    Caching of files completed

    3:53:42 PM #19 Phase 36 File dlgbrnst.cpp, Line 1760
    Burn process started at 2x (2,770 KB/s)

    3:53:42 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2764
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    3:53:42 PM #21 Text 0 File DVDR.cpp, Line 3070
    Recording mode: Sequential Recording Mode

    3:53:42 PM #22 Text 0 File DVDR.cpp, Line 3226
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    3:53:42 PM #23 SPTI -1066 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
    Buffer x0640e680: Len x648

    3:53:42 PM #24 Text 0 File Cdrdrv.cpp, Line 9288
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 30000 h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    4:21:41 PM #25 SPTI -1 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x03
    Sense Qual: 0x01
    CDB Data: 0x2A 00 00 20 60 20 00 00 20 00 00 00
    Sense Area: 0xF1 00 04 00 20 5D 20 0A 00 32 00 00 03 01
    Buffer x0b7c8580: Len x10000
    0x00 00 01 BA 45 76 D6 EB B6 2F 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 F6 93 08 DF CC 9C 21 67 4A
    0x53 F0 E8 E6 CA 8F A2 2B 4C 21 C4 44 68 E1 11 D1

    4:21:41 PM #26 CDR -1 File Writer.cpp, Line 301
    Unspecified Recorder Error
    E: MATSHITA DVD-RAM UJ-830S

    4:21:41 PM #27 Text 0 File DVDR.cpp, Line 3446
    EndDAO: Last written address was 2121759

    4:21:43 PM #28 Phase 38 File dlgbrnst.cpp, Line 1760
    Burn process failed at 2x (2,770 KB/s)

    4:21:44 PM #29 Text 0 File SCSIPTICommands.cpp, Line 254
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    4:21:47 PM #30 Text 0 File Cdrdrv.cpp, Line 10529
    DriveLocker: UnLockVolume completed

    4:21:47 PM #31 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    ----------

    Any help would be appreciated. Thanks!
     
  2. binkie7

    binkie7 Moderator Staff Member

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    Reduce the trage size in Shrink to 4360 or 4300 - won't be burning close to the edge - may help.

    Can find anything on the drive to see if there is a newer firmware version that may help. Check the manufacturer of the laptop and see if they have one.

    Have the Sony you've been using all been 16x media? Or did the drive do better w/ 8x? Sony is usually good stuff - either made by Sony themself or Taiyo Yuden.
    I still try some different media though too - to rule it out. Look for Verbatim.

    Try burning w/ Decrypter instead of Nero w/ Shrink and see what happens. In select backup target pick 'iso image file and burn w/ decrypter'.
    Try upping the burn to 4x if you haven't tried that already.
     
  3. aronnyc

    aronnyc Member

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    I followed your suggestions but I'm still having trouble burning. Here's more info and an update:

    1. Mashita UJ-830S I have doesn't have a firmware update.

    2. I've been using Sony 1-16x all along. I was near the end of a 50-DVD stack before it stopped burning. I opened a near stack of 100-DVD and those didn't work either. I've been using the same Sony brand of DVDs for ages and they've never given be trouble.

    3. For some reason, the drive only burns at 2x speed even though it's suppose to go up to 16x. I think that's always been a problem, not just with my drive but with others. It's the crappy Mashita I think.

    4. I tried reducing the size to 4360 and 4000 and it still didn't work.

    5. I also tried using ImgBurn. That didn't work either.

    6. With both Nero and ImgBurn, the drive starts burning and always stops towards the end. That makes me think it isn't a hardware problem, but is it possible that it is? If so, my Toshiba's still under warranty and I can get them to replace it.

    7. Here's the log for my Nero burn attempt when I reduced the burn size to 4360:

    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.7.5.1
    Internal Version: 7, 7, 5, 1
    (Nero Express)
    Recorder: <MATSHITA DVD-RAM UJ-830S>Version: 1.00 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <MATSHITA DVD-RAM UJ-830S >Version: 1.00 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : TOSHIBA MK6026GAX atapi Port 0 ID 0 DMA: On
    DiskPeripheral : TOSHIBA MK4026GAX atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : MATSHITA DVD-RAM UJ-830S atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    MATSHITA DVD-RAM UJ-830S E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    BUFE : 0
    Physical memory : 511MB (523504kB)
    Free physical memory: 145MB (149348kB)
    Memory in use : 71 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    27.3.2007
    UDF/ISO compilation
    1:12:36 AM #1 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    1:12:37 AM #2 Phase 112 File dlgbrnst.cpp, Line 1760
    DVD-Video files reallocation started

    1:12:38 AM #3 Phase 114 File dlgbrnst.cpp, Line 1760
    DVD-Video files reallocation completed (no file modified)

    1:12:38 AM #4 Text 0 File Isodoc.cpp, Line 6527
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    1:12:38 AM #5 Phase 111 File dlgbrnst.cpp, Line 1760
    DVD-Video files sorted

    1:12:38 AM #6 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    1:12:38 AM #7 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    1:12:38 AM #8 Text 0 File Burncd.cpp, Line 3465
    Turn on Disc-At-Once, using DVD media

    1:12:38 AM #9 Text 0 File DlgWaitCD.cpp, Line 306
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2232879 (496:11.54, 4361MB)

    1:12:38 AM #10 Text 0 File DlgWaitCD.cpp, Line 318
    Write in overburning mode: NO (enabled: CD)

    1:12:38 AM #11 Text 0 File DlgWaitCD.cpp, Line 2912
    Recorder: MATSHITA DVD-RAM UJ-830S, Media type: DVD-R
    Disc Manufacturer: SONY16 - D1
    Disc Application Code: 64, Disc Physical Code: 193

    1:12:38 AM #12 Text 0 File DlgWaitCD.cpp, Line 490
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    1:12:38 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 823
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2232880 (2232880) = #2232880/496:11.55
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2232880 blocks [E: MATSHITA DVD-RAM UJ-830S]
    --------------------------------------------------------------

    1:12:38 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1026
    Prepare [E: MATSHITA DVD-RAM UJ-830S] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4572938240, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 2232880 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 2232880 | 0 | 0x00
    2232880 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    1:12:38 AM #15 Text 0 File SCSIPTICommands.cpp, Line 209
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    1:12:38 AM #16 Phase 24 File dlgbrnst.cpp, Line 1760
    Caching of files started

    1:12:38 AM #17 Text 0 File Burncd.cpp, Line 4298
    Cache writing successful.

    1:12:38 AM #18 Phase 25 File dlgbrnst.cpp, Line 1760
    Caching of files completed

    1:12:38 AM #19 Phase 36 File dlgbrnst.cpp, Line 1760
    Burn process started at 2x (2,770 KB/s)

    1:12:38 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2764
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    1:12:38 AM #21 Text 0 File DVDR.cpp, Line 3070
    Recording mode: Sequential Recording Mode

    1:12:38 AM #22 Text 0 File DVDR.cpp, Line 3226
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    1:12:38 AM #23 SPTI -1066 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
    Buffer x0641e540: Len x648

    1:12:38 AM #24 Text 0 File Cdrdrv.cpp, Line 9288
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 30000 h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    1:35:19 AM #25 SPTI -1 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x03
    Sense Qual: 0x01
    CDB Data: 0x2A 00 00 1A 27 40 00 00 20 00 00 00
    Sense Area: 0xF1 00 04 00 1A 24 30 0A 00 32 00 00 03 01
    Buffer x0a514240: Len x10000
    0x00 00 01 BA 44 EE A7 81 DC 21 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 1D 42 77 99 74 45 61 4A 11
    0xE8 B3 8A 43 80 94 96 2D 48 91 59 44 D2 13 9C 94

    1:35:19 AM #26 CDR -1 File Writer.cpp, Line 301
    Unspecified Recorder Error
    E: MATSHITA DVD-RAM UJ-830S

    1:35:19 AM #27 Text 0 File DVDR.cpp, Line 3446
    EndDAO: Last written address was 1713983

    1:35:21 AM #28 Phase 38 File dlgbrnst.cpp, Line 1760
    Burn process failed at 2x (2,770 KB/s)

    1:35:21 AM #29 Text 0 File SCSIPTICommands.cpp, Line 254
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    1:35:24 AM #30 Text 0 File Cdrdrv.cpp, Line 10529
    DriveLocker: UnLockVolume completed

    1:35:24 AM #31 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    8. If you want I can also post my ImgBurn log. An abbreviated version is:

    I 02:26:29 Destination Media Type: DVD-R (Disc ID: SONY16D1) (Speeds: 1x, 2x)
    I 02:26:29 Destination Media Sectors: 2,298,496
    I 02:26:29 Write Mode: DVD
    I 02:26:29 Write Type: DAO
    I 02:26:29 Write Speed: MAX
    I 02:26:29 Link Size: Auto
    I 02:26:29 Test Mode: No
    I 02:26:29 BURN-Proof: Enabled
    I 02:26:35 Filling Buffer... (20 MB)
    I 02:26:36 Writing LeadIn...
    I 02:26:54 Writing Image... (LBA: 0 - 2200735)
    W 02:46:10 Failed to Write Sectors 1485312 - 1485343 - No Write Current
    W 02:46:10 Retrying (1 of 20)...
    W 02:46:11 Retry Failed - Cannot Write Medium - Incompatible Format
    W 02:46:11 Retrying (2 of 20)...
     
  4. binkie7

    binkie7 Moderator Staff Member

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    That's odd that the drive will only go 2x on these - usually means the media isn't supported by the firmware though the default speed in that case for most burners is 2.4x but we're talking Matshita here. (the max burn speed on this drive is 8x)
    I have a Matshita too (different model) in my laptop and will hit 8x though I only use 8x media in it since mine doesn't always seem to like 16x. Not my favorite burner by far.

    It could be the drive itself on the way out. Laptop drives imho aren't as good as their pc counterparts.
    To rule out the drive though the other dvd from the 100 pack - are they Sony's also? If they are you might just want to try different media.

    You also have this in both logs (KEY_HARDWARE_ERROR).
    Now does that always been it's the drive - no - media could be another cause for this also.

    Anything change pc wise since this started happening?
    Keeping up on the pc maintenance like registry cleaner, disc cleanup & defrag and virus scans?
     
  5. aronnyc

    aronnyc Member

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    I just did a disk defrag, registry cleanup, and spyware scan. Tried burning again, no luck. I've been using the same Sony brand.

    Tomorrow I'll try some other ones. Do you all have any recommendations? I've heard Verbatim's reliable. Any objections?

    I'll let you know what happens with the new brand. In the mean time I'll post the latest failed burn below.

    (I really appreciate all your help btw).


    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.7.5.1
    Internal Version: 7, 7, 5, 1
    (Nero Express)
    Recorder: <MATSHITA DVD-RAM UJ-830S>Version: 1.00 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <MATSHITA DVD-RAM UJ-830S >Version: 1.00 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : TOSHIBA MK6026GAX atapi Port 0 ID 0 DMA: On
    DiskPeripheral : TOSHIBA MK4026GAX atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : MATSHITA DVD-RAM UJ-830S atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    MATSHITA DVD-RAM UJ-830S E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    BUFE : 0
    Physical memory : 511MB (523504kB)
    Free physical memory: 188MB (192960kB)
    Memory in use : 63 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    28.3.2007
    UDF/ISO compilation
    12:58:06 AM #1 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    12:58:06 AM #2 Phase 112 File dlgbrnst.cpp, Line 1760
    DVD-Video files reallocation started

    12:58:07 AM #3 Phase 114 File dlgbrnst.cpp, Line 1760
    DVD-Video files reallocation completed (no file modified)

    12:58:07 AM #4 Text 0 File Isodoc.cpp, Line 6527
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    12:58:07 AM #5 Phase 111 File dlgbrnst.cpp, Line 1760
    DVD-Video files sorted

    12:58:07 AM #6 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    12:58:07 AM #7 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    12:58:07 AM #8 Text 0 File Burncd.cpp, Line 3465
    Turn on Disc-At-Once, using DVD media

    12:58:07 AM #9 Text 0 File DlgWaitCD.cpp, Line 306
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2202175 (489:22.25, 4301MB)

    12:58:07 AM #10 Text 0 File DlgWaitCD.cpp, Line 318
    Write in overburning mode: NO (enabled: CD)

    12:58:07 AM #11 Text 0 File DlgWaitCD.cpp, Line 2912
    Recorder: MATSHITA DVD-RAM UJ-830S, Media type: DVD-R
    Disc Manufacturer: SONY16 - D1
    Disc Application Code: 64, Disc Physical Code: 193

    12:58:07 AM #12 Text 0 File DlgWaitCD.cpp, Line 490
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    12:58:07 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 823
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2202176 (2202176) = #2202176/489:22.26
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2202176 blocks [E: MATSHITA DVD-RAM UJ-830S]
    --------------------------------------------------------------

    12:58:07 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1026
    Prepare [E: MATSHITA DVD-RAM UJ-830S] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4510056448, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 2202176 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 2202176 | 0 | 0x00
    2202176 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    12:58:07 AM #15 Text 0 File SCSIPTICommands.cpp, Line 209
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    12:58:07 AM #16 Phase 24 File dlgbrnst.cpp, Line 1760
    Caching of files started

    12:58:07 AM #17 Text 0 File Burncd.cpp, Line 4298
    Cache writing successful.

    12:58:07 AM #18 Phase 25 File dlgbrnst.cpp, Line 1760
    Caching of files completed

    12:58:07 AM #19 Phase 36 File dlgbrnst.cpp, Line 1760
    Burn process started at 2x (2,770 KB/s)

    12:58:07 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2764
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    12:58:07 AM #21 Text 0 File DVDR.cpp, Line 3070
    Recording mode: Sequential Recording Mode

    12:58:07 AM #22 Text 0 File DVDR.cpp, Line 3226
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    12:58:07 AM #23 SPTI -1066 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
    Buffer x0649a040: Len x648

    12:58:07 AM #24 Text 0 File Cdrdrv.cpp, Line 9288
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 30000 h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    1:26:06 AM #25 SPTI -1 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x03
    Sense Qual: 0x01
    CDB Data: 0x2A 00 00 20 60 20 00 00 20 00 00 00
    Sense Area: 0xF1 00 04 00 20 5D 20 0A 00 32 00 00 03 01
    Buffer x0b578580: Len x10000
    0x00 00 01 BA 45 96 26 D3 46 25 01 89 C3 F8 00 00
    0x01 E0 07 EC 81 00 00 A3 3C 1E 1D 55 47 83 82 E0
    0x65 FF FB F1 96 62 AA DF 01 A5 91 2E AA 06 5B B9

    1:26:06 AM #26 CDR -1 File Writer.cpp, Line 301
    Unspecified Recorder Error
    E: MATSHITA DVD-RAM UJ-830S

    1:26:07 AM #27 Text 0 File DVDR.cpp, Line 3446
    EndDAO: Last written address was 2121759

    1:26:09 AM #28 Phase 38 File dlgbrnst.cpp, Line 1760
    Burn process failed at 2x (2,770 KB/s)

    1:26:10 AM #29 Text 0 File SCSIPTICommands.cpp, Line 254
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    1:26:10 AM #30 Text 0 File Cdrdrv.cpp, Line 10529
    DriveLocker: UnLockVolume completed

    1:26:10 AM #31 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
  6. 300bowler

    300bowler Regular member

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    my thoughts,

    before this started happening were u always burning the Sony's at 2x and had no problems?

    r those sonys rated at 8x speed?

    try verbatims and if u have a problem with them i think u have to lean towards the burner being the problem.
     
  7. aronnyc

    aronnyc Member

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    Yeah, I've been using the same Sony 16x DVD-R for a long time without problem. I'll try the Verbatim and see what happens. Thanks!
     
  8. binkie7

    binkie7 Moderator Staff Member

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    Yeah I'm still leaning towards the burner too if the Verbs don't work but could be wrong.
    The log is showing the same errors as the others.
    Bad thing about laptop burners is they're a little harder to put in another laptop to check and see if it's the drive.

    Have you tried burning any thing else on dvd's besides movies?
    May just want to try burning a few gigs of data and see how that goes.

    Oh and no problem on the help ;)

    Keep us posted!
     
  9. aronnyc

    aronnyc Member

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    A friend gave me a Nexxtech blank to try, and it burned fine. Soooo now what? I used to use Nexxtech but that gave me some problems I think, so I changed to Sony, which has been fine up until now.

    Does this conclusively show it's somehow the Sony blank disks that are the problem?
     
  10. binkie7

    binkie7 Moderator Staff Member

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    Conclusively - unfortunately no. If the drive is on it's way out you may still get some good burns.
    After you burn a few more Nexxtech or Verbs then maybe. Nexxtech uses different manufacturers - some by iffy manufacturers so that's why you could have had a problem with them.


     
  11. reilands

    reilands Guest

    Try uninstalling the drive from the device manager, reboot and see if it still does it. Windows will reinstall your drive with fresh drivers.Also might want to reinstall the burning program. If you still get errors restore back to a date before you started having the trouble. Use Verbatim . If it still dosnt work your drive is Nuked
     
  12. aronnyc

    aronnyc Member

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    All right. I will try both suggestions (disconnected drive and trying more DVD-Rs) and report back one way or the other. Again, thanks for your advice!
     
  13. aronnyc

    aronnyc Member

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    OK, this is what I got after uninstalling the DVD burner and Nero and reinstalling them. Still no good:

    .
    .
    1C82-0000-19E5-MAAX-4004-1200-****

    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.7.5.1
    Internal Version: 7, 7, 5, 1
    (Nero Express)
    Recorder: <MATSHITA DVD-RAM UJ-830S>Version: 1.00 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <MATSHITA DVD-RAM UJ-830S >Version: 1.00 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : TOSHIBA MK6026GAX atapi Port 0 ID 0 DMA: On
    DiskPeripheral : TOSHIBA MK4026GAX atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : MATSHITA DVD-RAM UJ-830S atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    MATSHITA DVD-RAM UJ-830S E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    BUFE : 0
    Physical memory : 511MB (523504kB)
    Free physical memory: 194MB (199436kB)
    Memory in use : 61 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    2.4.2007
    UDF/ISO compilation
    3:44:26 AM #1 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    3:44:27 AM #2 Phase 112 File dlgbrnst.cpp, Line 1760
    DVD-Video files reallocation started

    3:44:27 AM #3 Phase 114 File dlgbrnst.cpp, Line 1760
    DVD-Video files reallocation completed (no file modified)

    3:44:27 AM #4 Text 0 File Isodoc.cpp, Line 6527
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    3:44:27 AM #5 Phase 111 File dlgbrnst.cpp, Line 1760
    DVD-Video files sorted

    3:44:27 AM #6 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    3:44:27 AM #7 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    3:44:27 AM #8 Text 0 File Burncd.cpp, Line 3465
    Turn on Disc-At-Once, using DVD media

    3:44:28 AM #9 Text 0 File DlgWaitCD.cpp, Line 306
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2286127 (508:01.52, 4465MB)

    3:44:28 AM #10 Text 0 File DlgWaitCD.cpp, Line 318
    Write in overburning mode: NO (enabled: CD)

    3:44:28 AM #11 Text 0 File DlgWaitCD.cpp, Line 2912
    Recorder: MATSHITA DVD-RAM UJ-830S, Media type: DVD-R
    Disc Manufacturer: UME01 -
    Disc Application Code: 64, Disc Physical Code: 193

    3:44:28 AM #12 Text 0 File DlgWaitCD.cpp, Line 490
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    3:44:28 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 823
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2286128 (2286128) = #2286128/508:1.53
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286128 blocks [E: MATSHITA DVD-RAM UJ-830S]
    --------------------------------------------------------------

    3:44:28 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1026
    Prepare [E: MATSHITA DVD-RAM UJ-830S] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681990144, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 2286128 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 2286128 | 0 | 0x00
    2286128 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    3:44:28 AM #15 Text 0 File SCSIPTICommands.cpp, Line 209
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    3:44:28 AM #16 Phase 24 File dlgbrnst.cpp, Line 1760
    Caching of files started

    3:44:28 AM #17 Text 0 File Burncd.cpp, Line 4298
    Cache writing successful.

    3:44:28 AM #18 Phase 25 File dlgbrnst.cpp, Line 1760
    Caching of files completed

    3:44:28 AM #19 Phase 36 File dlgbrnst.cpp, Line 1760
    Burn process started at 2x (2,770 KB/s)

    3:44:28 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2764
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    3:44:28 AM #21 Text 0 File DVDR.cpp, Line 3070
    Recording mode: Sequential Recording Mode

    3:44:28 AM #22 Text 0 File DVDR.cpp, Line 3226
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    3:44:28 AM #23 SPTI -1066 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
    Buffer x0635e040: Len x648

    3:44:28 AM #24 Text 0 File Cdrdrv.cpp, Line 9288
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 30000 h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    4:02:04 AM #25 SPTI -1 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x03
    Sense Qual: 0x01
    CDB Data: 0x2A 00 00 14 39 40 00 00 20 00 00 00
    Sense Area: 0xF1 00 04 00 14 36 40 0A 00 32 00 00 03 01
    Buffer x0b8494c0: Len x10000
    0x00 00 01 BA 44 00 76 47 5C AD 01 89 C3 F8 00 00
    0x01 BD 07 EC 81 80 05 21 00 1D EB D3 80 02 02 A4
    0x0B 5C 2A D6 E1 43 7C B9 F5 27 E9 5F 52 7E E5 FA

    4:02:04 AM #26 CDR -1 File Writer.cpp, Line 301
    Unspecified Recorder Error
    E: MATSHITA DVD-RAM UJ-830S

    4:02:04 AM #27 Text 0 File DVDR.cpp, Line 3446
    EndDAO: Last written address was 1325375

    4:02:06 AM #28 Phase 38 File dlgbrnst.cpp, Line 1760
    Burn process failed at 2x (2,770 KB/s)

    4:02:06 AM #29 Text 0 File SCSIPTICommands.cpp, Line 254
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    4:02:06 AM #30 Text 0 File Cdrdrv.cpp, Line 10529
    DriveLocker: UnLockVolume completed

    4:02:06 AM #31 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)



    I called Toshiba tech support, who suggested I do a system restore, except when I did, to about three weeks ago, it wouldn't let me. It'd reboot and then say something like "unable to restore your computer" or something. What's that all about?
     
  14. binkie7

    binkie7 Moderator Staff Member

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    Does Toshiba give you one of those 'total care' things like HP? They may have one at there site - it's a web utility that does a system check on all components.
    You might want to try that.
    But I'm thinking the drive may still be on it's last legs.
     
  15. aronnyc

    aronnyc Member

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    Sorry for the lack of updates. I haven't seen the total care thing, and the tech support person didn't suggest it. She suggested doing a system restore but when I tried it gave me an error message.

    I think I might try calling them again. They always give me different suggestions.
     
  16. jtheod

    jtheod Member

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    getting illegal disc and could not perform start of disc error
    Log reads:

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 11/5/2006 6:57:56 PM
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 6:54:31 AM

    NT-SPTI used
    Nero Version: 6.6.1.6
    Internal Version: 6, 6, 1, 6d
    (Nero Express)
    Recorder: <Memorex 16X-DDL-IN> Version: 1.A3 - HA 1 TA 0 - 6.6.1.6
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <Memorex 16X-DDL-IN >Version: 1.A3 - HA 1 TA 0 - 6.6.1.6
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD300AB-00BPA1 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : Memorex 16X-DDL-IN atapi Port 1 ID 0 DMA: Off

    === CDRom-Device-Map ===
    Memorex 16X-DDL-IN D: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 40894464 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 255MB (261660kB)
    Free physical memory: 53MB (54416kB)
    Memory in use : 79 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    7.4.2007
    ===== Disc-Copy over image - 1st step : Copy to image ...

    3:33:48 PM #1 Text 0 File SCSIPassThrough.cpp, Line 38
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    3:33:48 PM #2 Text 0 File SCSIPassThrough.cpp, Line 83
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    3:33:48 PM #3 Text 0 File ThreadedTransfer.cpp, Line 531
    ReadBuffer-Pipe got 192KB of Memory

    3:33:48 PM #4 Text 0 File Reader.cpp, Line 124
    Reader running

    3:33:48 PM #5 Text 0 File Writer.cpp, Line 122
    Writer Image Recorder running

    3:33:48 PM #6 Text 0 File DVDCopy.cpp, Line 292
    DVD Track-Information from source disc:
    Media Type: DVD-R
    S01 T01 Con 0x14 Start 0 Len 1960752 (gap 0) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)

    3:33:48 PM #7 Text 0 File DVDCopy.cpp, Line 405
    Max -1 tracks of 1 allowed to copy
    1: 0 - 1960752 = 1960752, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)

    3:33:48 PM #8 Text 0 File Burncd.cpp, Line 3305
    Turn on Disc-At-Once, using DVD media

    3:33:48 PM #9 Text 0 File DlgWaitCD.cpp, Line 281
    Last possible write address on media: 4718591 (1048:34.41, 9215MB)
    Last address to be written: 1960751 (435:43.26, 3829MB)

    3:33:48 PM #10 Text 0 File DlgWaitCD.cpp, Line 293
    Write in overburning mode: NO (enabled: CD)

    3:33:48 PM #11 Text 0 File DlgWaitCD.cpp, Line 459
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    3:33:48 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (1 - Data (mode 1))
    2 indices, index0 (150) not provided
    original disc pos #0 + 1960752 (1960752) = #1960752/435:43.27
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1960752 blocks [Image Recorder]
    --------------------------------------------------------------

    3:33:48 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [Image Recorder] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x40; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4015620096, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    1960752 | lead-out | 1 | 0x41 | 0x00

    3:33:48 PM #14 Phase 120 File dlgbrnst.cpp, Line 1685
    Creating the image for burning

    3:33:48 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2707
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    4:17:19 PM #16 Text 0 File WriterStatus.cpp, Line 116
    < Image Recorder > start writing Lead-Out at LBA 1960752 (1DEB30h), lenght 0 blocks

    4:17:19 PM #17 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    4:17:23 PM #18 Phase 121 File dlgbrnst.cpp, Line 1685
    Creating Image completed successfully



    ===== Disc-Copy over image - 2nd step : Burn the image ...

    4:18:56 PM #1 Text 0 File ThreadedTransfer.cpp, Line 531
    ReadBuffer-Pipe got 39936KB of Memory

    4:18:56 PM #2 Text 0 File Reader.cpp, Line 124
    Reader running

    4:18:57 PM #3 IMAGEGEN -10 File ImageGen.cpp, Line 366
    Image was written as DAO.
    DAOI:
    MediaCatalogNumber = ''
    TocType = 0x40
    Finalized = 1
    First/Last Track = 1 / 1
    1: ISRC = ''
    Blocksize = 2048
    TrackMode = 'TRM_DATA_MODE1'
    TrackConfig = 0x00
    First/Last Index = 0 / 1
    Index0FilePos = 0, Index1FilePos = 0, NextTrackFilePos = 4015620096
    CUES:
    0: Ctrl=0x41 Trk= 0 (0x00) Index=00 Start=00:00.00 ( 0) RecDep=0x00
    1: Ctrl=0x41 Trk= 1 (0x01) Index=00 Start=00:00.00 ( 0) RecDep=0x00
    2: Ctrl=0x41 Trk= 1 (0x01) Index=01 Start=00:00.00 ( 0) RecDep=0x00
    3: Ctrl=0x41 Trk=110 (0xAA) Index=01 Start=435:43.27 ( 1960752) RecDep=0x00
    MTYP: Mediumtype = DVD (old format) (0x1C)
    Image file name: <C:\Documents and Settings\Joyce\My Documents\TempImage.nrg>

    4:18:57 PM #4 Text 0 File Burncd.cpp, Line 3305
    Turn on Disc-At-Once, using DVD media

    4:21:25 PM #5 Text 0 File DlgWaitCD.cpp, Line 281
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 1960751 (435:43.26, 3829MB)

    4:21:25 PM #6 Text 0 File DlgWaitCD.cpp, Line 293
    Write in overburning mode: NO (enabled: CD)

    4:21:25 PM #7 Text 0 File DlgWaitCD.cpp, Line 2612
    Recorder: Memorex 16X-DDL-IN, Media type: DVD-R
    Disc Manufacturer: PRINCO - RGM1
    Disc Application Code: 64, Disc Physical Code: 193

    4:21:25 PM #8 Text 0 File DlgWaitCD.cpp, Line 459
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================
    Insert empty disc to write to.
    (Medium in drive: Unknown. Medium required by compilation: DVD R/RW, DVD DL.)

    4:21:25 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (1 - DVD-ROM)
    2 indices, index0 (150) not provided
    original disc pos #0 + 1960752 (1960752) = #1960752/435:43.27
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1960752 blocks [Memorex 16X-DDL-IN]
    --------------------------------------------------------------

    4:21:25 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [Memorex 16X-DDL-IN] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x40; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4015620096, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    1960752 | lead-out | 1 | 0x41 | 0x00

    4:21:25 PM #11 Text 0 File SCSIPassThrough.cpp, Line 38
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    4:21:25 PM #12 Text 0 File SCSIPassThrough.cpp, Line 83
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    4:21:25 PM #13 Phase 36 File dlgbrnst.cpp, Line 1685
    Burn process started at 2.4x (3,324 KB/s)

    4:21:26 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 2707
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    4:21:26 PM #15 Text 0 File DVDR.cpp, Line 2730
    Recording mode: Sequential Recording Mode

    4:21:26 PM #16 Text 0 File DVDR.cpp, Line 2886
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    4:21:26 PM #17 Text 0 File Cdrdrv.cpp, Line 8648
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 2FE10 h
    Start sector number of the next Border-In: 2FFA0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    4:21:26 PM #18 SPTI -1046 File SCSIPassThrough.cpp, Line 289
    D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x30
    Sense Qual: 0x05
    CDB Data: 0x53 00 00 00 00 00 1D EB 30 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05

    4:21:26 PM #19 CDR -1046 File ThreadedTransferInterface.cpp, Line 1799
    Illegal disc
    D: Memorex 16X-DDL-IN

    4:21:26 PM #20 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1799
    Could not perform start of Disc-at-once

    4:21:27 PM #21 Phase 38 File dlgbrnst.cpp, Line 1685
    Burn process failed at 2.4x (3,324 KB/s)


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 11/5/2006 6:57:56 PM
    File 'Drivers\InCDfs.SYS': Ver=4, 3, 23, 0, size=102016 bytes, created 1/17/2006 12:09:34 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\InCDpass.SYS': Ver=4, 3, 23, 0, size=29440 bytes, created 1/17/2006 12:09:28 PM (InCD4 driver for win NT/2K/XP)
    File 'Drivers\InCDrec.SYS': Ver=4, 3, 23, 0, size=8704 bytes, created 1/16/2006 7:41:20 PM (InCD4 driver for win NT/2K/XP)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


    Any help would be appreciated
     
    Last edited: Apr 7, 2007
  17. aronnyc

    aronnyc Member

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    Some temporary good news. I successfully burnt a project using a TDK disk. The log is below. BTW, I noticed that the past few times I restarted my laptop, it would take me to a screen that says "Please choose your operating system". I don't know how long this has been doing this 'cause I don't restart my computer often, and I don't know if this has anything to do with the burn problems. (BTW, my Windows copy is authentic).

    Also, in other weird news, the friend's blank Nexxtech burned at 8x (successful burn), my Nexxtech burned at 2x (failed burn), and my TDK burned at 2x (successful burn), even though they're all supposed to be 1-16x.

    Here's the log:

    .

    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.7.5.1
    Internal Version: 7, 7, 5, 1
    (Nero Express)
    Recorder: <MATSHITA DVD-RAM UJ-830S>Version: 1.00 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <MATSHITA DVD-RAM UJ-830S >Version: 1.00 - HA 1 TA 0 - 7.7.5.1
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : TOSHIBA MK6026GAX atapi Port 0 ID 0 DMA: On
    DiskPeripheral : TOSHIBA MK4026GAX atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : MATSHITA DVD-RAM UJ-830S atapi Port 1 ID 0 DMA: On

    === CDRom-Device-Map ===
    MATSHITA DVD-RAM UJ-830S E: CDRom0
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    BUFE : 0
    Physical memory : 511MB (523504kB)
    Free physical memory: 195MB (200424kB)
    Memory in use : 61 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    7.4.2007
    UDF/ISO compilation
    6:19:26 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    6:19:26 PM #2 Phase 112 File dlgbrnst.cpp, Line 1760
    DVD-Video files reallocation started

    6:19:26 PM #3 Phase 114 File dlgbrnst.cpp, Line 1760
    DVD-Video files reallocation completed (no file modified)

    6:19:26 PM #4 Text 0 File Isodoc.cpp, Line 6527
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    6:19:26 PM #5 Phase 111 File dlgbrnst.cpp, Line 1760
    DVD-Video files sorted

    6:19:27 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    6:19:27 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3334
    First writeable address = 0 (0x00000000)

    6:19:27 PM #8 Text 0 File Burncd.cpp, Line 3465
    Turn on Disc-At-Once, using DVD media

    6:19:27 PM #9 Text 0 File DlgWaitCD.cpp, Line 306
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 1162191 (258:15.66, 2269MB)

    6:19:27 PM #10 Text 0 File DlgWaitCD.cpp, Line 318
    Write in overburning mode: NO (enabled: CD)

    6:19:27 PM #11 Text 0 File DlgWaitCD.cpp, Line 2912
    Recorder: MATSHITA DVD-RAM UJ-830S, Media type: DVD-R
    Disc Manufacturer: CMC MA - G. AM3
    Disc Application Code: 64, Disc Physical Code: 193

    6:19:27 PM #12 Text 0 File DlgWaitCD.cpp, Line 490
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    6:19:27 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 823
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 1162192 (1162192) = #1162192/258:15.67
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1162192 blocks [E: MATSHITA DVD-RAM UJ-830S]
    --------------------------------------------------------------

    6:19:27 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1026
    Prepare [E: MATSHITA DVD-RAM UJ-830S] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2380169216, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 1162192 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 1162192 | 0 | 0x00
    1162192 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

    6:19:27 PM #15 Text 0 File SCSIPTICommands.cpp, Line 209
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    6:19:27 PM #16 Phase 24 File dlgbrnst.cpp, Line 1760
    Caching of files started

    6:19:27 PM #17 Text 0 File Burncd.cpp, Line 4298
    Cache writing successful.

    6:19:27 PM #18 Phase 25 File dlgbrnst.cpp, Line 1760
    Caching of files completed

    6:19:27 PM #19 Phase 36 File dlgbrnst.cpp, Line 1760
    Burn process started at 2x (2,770 KB/s)

    6:19:27 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2764
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    6:19:27 PM #21 Text 0 File DVDR.cpp, Line 3070
    Recording mode: Sequential Recording Mode

    6:19:27 PM #22 Text 0 File DVDR.cpp, Line 3226
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    6:19:27 PM #23 SPTI -1066 File SCSIPassThrough.cpp, Line 179
    CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
    Buffer x062da2c0: Len x648

    6:19:27 PM #24 Text 0 File Cdrdrv.cpp, Line 9288
    ---- DVD Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 30000 h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    6:34:57 PM #25 Text 0 File WriterStatus.cpp, Line 113
    <E: MATSHITA DVD-RAM UJ-830S> start writing Lead-Out at LBA 1162192 (11BBD0h), length 0 blocks

    6:34:57 PM #26 Text 0 File DVDR.cpp, Line 3446
    EndDAO: Last written address was 1162191

    6:36:33 PM #27 Phase 37 File dlgbrnst.cpp, Line 1760
    Burn process completed successfully at 2x (2,770 KB/s)

    6:36:34 PM #28 Text 0 File SCSIPTICommands.cpp, Line 254
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    6:36:34 PM #29 Text 0 File Cdrdrv.cpp, Line 10529
    DriveLocker: UnLockVolume completed

    6:36:34 PM #30 Text 0 File SCSIPTICommands.cpp, Line 411
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    I'll keep trying more burns and see if it works better.
     
  18. binkie7

    binkie7 Moderator Staff Member

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    @jtheod
    I see locoeng gotcha in the thread you started. Best to start a new one anyhow - can get a bit confusing with all the different logs ;)

    @aronnyc
    Yeah I think you have something funky going on w/ the pc - can't do a system restore and rebooting gives you that message.
    It's best not to keep the pc running all the time - cold reboots are good to do.

    I think you're best option now is to reformat. Start with a clean slate. Still have burning problems then would be the drive but it should fix the other issues.
    You'll just need to backup whatever you want b/4 reformatting.
    Looks like you have 2 hard drives - if ones a storage move whatever you want to keep there.
     
  19. aronnyc

    aronnyc Member

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    I just burned another DVD successfully with the TDK disks so, not sure what's up with that. Either way, a reformat sounds like a good idea. That was what the Toshiba tech person suggested too.

    Do I need to call them to walk me through, or is this something I can do myself?
     
  20. FCA1975

    FCA1975 Member

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    Hello all (Binkie, I see you still peruse these boards). I haven't been around a while, and I had tons of issues with the Nero Program & errors (burn failure at line 276, etc, etc). I got to thinking, has anyone set their computer back to factory specs? I have too much stuff on my computer, and it would take way to long to update everything again. But my thought it maybe one of the updates (windows, virus programs, etc) may be casing Nero and my burner to not function as before? And no one had figured it out yet. Has anyone tried this with any success?
     

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