Unless you have a super rare Ilo recorder, they all have problems. If you havent had a problem yet you will. Im on my 3rd one. Walmart total me to just keep returning until I get one that works properly. I dont have a cdr burn, nor do I think its my responsiblilty to fix ilos Problems. I thought when we bought something it was suppose to work properly. Here we have ilo selling a product that obviously was not ready to be released. I figure Ill just keep returning them until I get sick of it and look at other options. I think all brands have problems though. The list of problems with these ilo's are endless. The first one I took back to Walmart had 2 pages of Problems. Im just amazed that ilo continues to sell these things. I bet the amount of returns to them are Huge!!!