1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Quitting with error messsage

Discussion in 'Nero discussion' started by rmg1, Apr 16, 2007.

  1. rmg1

    rmg1 Member

    Joined:
    Apr 16, 2007
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    11
    Afternoon all

    I'm new to this so apologies for any stupid questions.

    I'm running Nero 7 with very few problems, except 1.
    Whenever I quit Nero, I always get an error along the lines of "memory at address blahblahblah cannot be read. Click OK to copntinue or Cancel to debug"

    So far. I've always clicked OK to just leave and it doesn't seem to cause any problems, but it would be bnice to know the cuase.

    I'm running an XP Home Sp2 machine.
     
  2. binkie7

    binkie7 Moderator Staff Member

    Joined:
    Feb 12, 2005
    Messages:
    18,496
    Likes Received:
    0
    Trophy Points:
    116
    Hi rmg1
    Try doing a clean install of Nero and install the latest if your not using it - 7.8.5.0.

    Uninstall nero - run the clean tool.
    Reboot - now run a registry cleaner like the free ccleaner. Use the issues and cleaner options. Install Nero again.
     
  3. rmg1

    rmg1 Member

    Joined:
    Apr 16, 2007
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    11
    This was a first time install of Nero. I've only just started using it so didn't have any old versions to uninstall.
     
  4. binkie7

    binkie7 Moderator Staff Member

    Joined:
    Feb 12, 2005
    Messages:
    18,496
    Likes Received:
    0
    Trophy Points:
    116
    Ok which version of 7 are you using? An update if not using the latest or a clean install my do the trick.

    To find the version click on the icon in the bottom right hand side of SmartStart - kinda looks like has a flame in it. In 'version' next to Nero Burning Rom is the version you have - the latest is 7.8.5.0.
     
  5. rmg1

    rmg1 Member

    Joined:
    Apr 16, 2007
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    11
    I'm 99% certain that's the version I'm using. I'll double check and let you know.
     
  6. rmg1

    rmg1 Member

    Joined:
    Apr 16, 2007
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    11
    Just checked which version I've got, and it is V7.8.5.0.
    I've uninstalled it using the uninstaller and reinstalled, but still having problems.
     
  7. gwendolin

    gwendolin Senior member

    Joined:
    Jun 29, 2005
    Messages:
    7,528
    Likes Received:
    0
    Trophy Points:
    116
    I will stick my 2 cents worth in here...I personally do not like 7.8.5.0...I use and recommend 7.5.9.0.
     
  8. binkie7

    binkie7 Moderator Staff Member

    Joined:
    Feb 12, 2005
    Messages:
    18,496
    Likes Received:
    0
    Trophy Points:
    116
    @rmg1
    Ok since the reinstall didn't help you can try an earlier version as gwen suggested. You can get them here at aD - link.

    The error means that some other program is accessing the same address of memory that Nero is.
    Not causing problems now but might if it's an actual bad memory issue.
    You can also try closing all programs when burning and see if you still get the error message. If you don't then that would tell you it's with another program running.
    Then there's they possibility that this version of Nero is causing you a conflict somewhere.

    @gwen
    What problems did you have with 7.8.5.0?
    Can't say I've had any problems since they fixed the mp3 audio thing going back to a 7.2 version.
     
  9. gwendolin

    gwendolin Senior member

    Joined:
    Jun 29, 2005
    Messages:
    7,528
    Likes Received:
    0
    Trophy Points:
    116
    @binkie7, mainly freezing when doing AVIs with NeroVision...more than I was willing to accept, Cheers.

    BTW: I see so many log files with a "write error" but cannot see any reason when I read the log.
     
  10. binkie7

    binkie7 Moderator Staff Member

    Joined:
    Feb 12, 2005
    Messages:
    18,496
    Likes Received:
    0
    Trophy Points:
    116
    I don't think the write errors are due to the version - that error has been pretty common since nero logs :)
    Nero gives a good snap shot but doesn't give a full picture on what's really going though most burning errors are media, firmware or dma related.
    So taking care of those usually does it :) Not always but probably the majority of times.

    Haven't had any problems w/ Vision freezing - I'll have to keep that in mind if I see it pop up - txs!

     
  11. gwendolin

    gwendolin Senior member

    Joined:
    Jun 29, 2005
    Messages:
    7,528
    Likes Received:
    0
    Trophy Points:
    116
    Last edited: Apr 19, 2007
  12. rmg1

    rmg1 Member

    Joined:
    Apr 16, 2007
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    11
    Morning folks
    Uninstalled nero last night, rebooted and reinstaled.
    Touch wood, no memory problems so far and I burned a couple of DVD's without a hitch.
     
  13. binkie7

    binkie7 Moderator Staff Member

    Joined:
    Feb 12, 2005
    Messages:
    18,496
    Likes Received:
    0
    Trophy Points:
    116
    afternoon/evening rmg1
    Hopefully the last uninstall/reinstall did the trick

    Happy Burning!
     

Share This Page