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reset errors when burning dvds

Discussion in 'DVD / Blu-ray drives' started by rrlr420, Nov 10, 2004.

  1. rrlr420

    rrlr420 Guest

    I have been getting reset errors when burning dvds. Have fuji+r 4x, use nero 6 fully updated, dvd shrink fully updated with a brand new burner. I can burn cds with no problem. Any help will be greatly appreciated. I copied the last error as well as computer specs to follow.

    comuter specs:
    Computer Model Dimension 8250
    BIOS Vendor Dell Computer Corporation
    BIOS Version A04
    BIOS Date 04-22-03
    Windows Version Microsoft Windows XP Home Edition

    Processor
    Manufacturer Intel(R) Pentium(R) 4 CPU 2.40GHz
    Clock Speed 2.4GHz

    Memory
    Available Memory 42.74 %
    Page File Size 1247.6Mb
    Available Page File 80.99 %
    Virtual Memory 1758.6Mb
    Available Virtual Memory 69.88 %
    Memory Slot 1 [RIMM1] 256Mb
    Memory Slot 2 [RIMM2] 256Mb

    Network Card
    Adapters Intel(R) PRO/100 M Network Connection - Packet Scheduler Miniport

    Storage
    Drive Type Drive Size Total Available Space User Available Space
    C: NTFS 74.49Gb 49.33Gb 25.15Gb
    F: NTFS 37.25Gb 26.90Gb 10.34Gb
    G: NTFS 37.27Gb 18.39Gb 18.88Gb

    Storage

    Hardware
    Type Description
    DVD/CD-ROM Drives HL-DT-ST DVD-ROM GDR8162B
    LITE-ON DVDRW SOHW-812S
    Disk Drives IC35L080AVVA07-0 74.50Gb
    WDC WD800JB-00FMA0 74.52Gb
    Display Adapters NVIDIA GeForce FX 5200 128Mb
    Floppy Disk Drives (Standard floppy disk drives) Floppy disk drive
    IDE ATA/ATAPI Controllers Intel(r) 82801BA Bus Master IDE Controller
    Primary IDE Channel
    Secondary IDE Channel
    Keyboards Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mice and Other Pointing Devices Microsoft PS/2 Port Mouse (IntelliPoint)
    Monitors nVidia WDM Video Capture (universal) - nVidia
    Sound Devices Unimodem Half-Duplex Audio Device
    Creative SB Live! Series (WDM)
    USB Controllers VIA Rev 5 or later USB Universal Host Companion Controller
    VIA Rev 5 or later USB Universal Host Companion Controller
    VIA USB Enhanced Host Controller
    VIA Rev 5 or later USB Universal Host Companion Controller
    VIA Rev 5 or later USB Universal Host Companion Controller
    VIA USB Enhanced Host Controller

    error log:
    [Serial Removed]

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1017), size=48128 bytes, created 11/12/1998 12:06:00 PM
    ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/28/2004 3:51:12 PM
    Nero API version: 6.6.0.1
    Using interface version: 6.0.0.0
    Installed in: C:\Program Files\Ahead\Nero\
    Application: ahead\Nero - Burning Rom
    Recorder: <LITE-ON DVDRW SOHW-812S> Version: US0Q - HA 1 TA 1 - 6.6.0.1
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI

    === Scsi-Device-Map ===
    DiskPeripheral : IC35L080AVVA07-0 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : WDC WD800JB-00FMA0 atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : HL-DT-ST DVD-ROM GDR8162B atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : LITE-ON DVDRW SOHW-812S atapi Port 1 ID 1 DMA: Off

    === CDRom-Device-Map ===
    HL-DT-ST DVD-ROM GDR8162 D: CDRom0
    LITE-ON DVDRW SOHW-812S E: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 510MB (523244kB)
    Free physical memory: 167MB (171292kB)
    Memory in use : 67 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    9.11.2004
    NeroAPI
    8:01:32 PM #1 Phase 111 File APIProgress.cpp, Line 276
    DVD-Video files sorted

    8:01:33 PM #2 Text 0 File Reader.cpp, Line 127
    Reader running

    8:01:33 PM #3 Text 0 File Writer.cpp, Line 122
    Writer LITE-ON DVDRW SOHW-812S running

    8:01:33 PM #4 Text 0 File AudioCompilationImpl.cpp, Line 842
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    8:01:33 PM #5 ISO9660GEN -11 File geniso.cpp, Line 3286
    First writeable address = 0 (0x00000000)

    8:01:33 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3286
    First writeable address = 0 (0x00000000)

    8:01:33 PM #7 Text 0 File Burncd.cpp, Line 3117
    Turn on Disc-At-Once, using DVD media

    8:01:36 PM #8 Text 0 File DlgWaitCD.cpp, Line 256
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 1163503 (258:33.28, 2272MB)

    8:01:36 PM #9 Text 0 File DlgWaitCD.cpp, Line 268
    Write in overburning mode: NO

    8:01:36 PM #10 Text 0 File DlgWaitCD.cpp, Line 2309
    Recorder: LITE-ON DVDRW SOHW-812S, Media type: DVD+R
    Disc Manufacturer ID: RICOHJPN, Media Type ID: R01, Product revision number: 2
    Disc Application Code: 0, Extended Information Indicators: 1

    8:01:36 PM #11 Text 0 File DlgWaitCD.cpp, Line 430
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    8:01:36 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 844
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 1163504 (1163504) = #1163504/258:33.29
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1163504 blocks [LITE-ON DVDRW SOHW-812S]
    --------------------------------------------------------------

    8:01:36 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1047
    Prepare recorder [LITE-ON DVDRW SOHW-812S] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2382856192, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    1163504 | lead-out | 1 | 0x00 | 0x41

    8:01:36 PM #14 Phase 24 File APIProgress.cpp, Line 276
    Caching of files started

    8:01:36 PM #15 Text 0 File Burncd.cpp, Line 4003
    Cache writing successful.

    8:01:36 PM #16 Phase 25 File APIProgress.cpp, Line 276
    Caching of files completed

    8:01:36 PM #17 Phase 36 File APIProgress.cpp, Line 276
    Burn process started at 4x (5,540 KB/s)

    8:01:36 PM #18 Text 0 File ThreadedTransferInterface.cpp, Line 2497
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    8:01:36 PM #19 Text 0 File Cdrdrv.cpp, Line 8281
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 1 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: R01
    Product revision number: 2
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 01 52 49 43 4F 48 - 4A 50 4E 52 30 31 02 38 ...RICOHJPNR01.8
    23 54 37 09 00 3C 67 00 - AC 62 16 18 0B 0B 0A 0B #T7..<g..b......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    8:01:36 PM #20 Text 0 File DVDPlusRW.cpp, Line 632
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    8:31:11 PM #21 SCSI -1114 File Cdrdrv.cpp, Line 1432
    SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x0B0E0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x06 (KEY_UNIT_ATTENTION)
    Sense Code: 0x29
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x0D 0xB2 0xA0 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x06 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x29 0x00

    8:31:11 PM #22 CDR -1114 File Writer.cpp, Line 311
    Reset occurred

    8:31:11 PM #23 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    8:31:11 PM #24 Text 0 File ThreadedTransfer.cpp, Line 223
    conversion idle, stopping reader

    8:31:35 PM #25 Phase 38 File APIProgress.cpp, Line 276
    Burn process failed at 4x (5,540 KB/s)

    8:31:35 PM #26 Text 0 File AudioCompilationImpl.cpp, Line 867
    DRM: DRM burn session terminated.

    8:31:35 PM #27 Text 0 File AudioCompilationImpl.cpp, Line 896
    DRM: Closing entire DRM handling. Bye.


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 7:53:02 AM
    File 'Drivers\PXHELP20.SYS': Ver=2.02.68a, size=20176 bytes, created 1/21/2004 1:02:00 AM (Prassi/Veritas driver for win 2K)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
    Last edited by a moderator: Nov 11, 2004
  2. Nephilim

    Nephilim Moderator Staff Member

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    From your log it appreas DMA is off for your burner which isn't a good thing. Try this to correct it:

    Go to Device Manager >

    Expand the tree for DVD/CD ROM Drives >

    Find the drive in question, right click it and go to Properties >

    Under the Driver tab, select Uninstall then OK.

    Now reboot and Windows should detect and reinstall the drive.

    If this doesn't help try the same steps as above except expand the tree for IDE ATA/ATA Controllers and uninstall either the Primary or Secondary controller depending on which one the drive in question is attatched to. Nero Info Tool can tell you which chain the drive is on under the Configuration tab.

    http://www.afterdawn.com/software/cdr_software/cdr_tools/nero_info_tool.cfm


    Is the drive set as Master or Slave on it's respective IDE chain? You can use the Configuration tab in Nero Info Tool to find out :)
     
  3. rrlr420

    rrlr420 Guest

    First I would like to thank you for replying. Did as you suggested. Made sure secondary ide was dma if available. deleted driver for burner and reinstalled. Burned project got to 97% complete then failed. Here is error log. Anything else that maybe I can do?

    rob
    HOME
    [Seial Removed]

    Windows XP 5.1
    IA32
    WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 7/17/2002 9:20:56 AM
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 7/28/2004 3:51:12 PM
    Nero version: 6.6.0.1 (Nero Express)
    Recorder: <LITE-ON DVDRW SOHW-812S> Version: US0Q - HA 1 TA 1 - 6.6.0.1
    Adapter driver: <atapi> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ATAPI
    CD-ROM: <HL-DT-ST DVD-ROM GDR8162B>Version: 0015 - HA 1 TA 0 - 6.6.0.1
    Adapter driver: <atapi> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : IC35L080AVVA07-0 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : WDC WD800JB-00FMA0 atapi Port 0 ID 1 DMA: On
    CdRomPeripheral : HL-DT-ST DVD-ROM GDR8162B atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : LITE-ON DVDRW SOHW-812S atapi Port 1 ID 1 DMA: Off

    === CDRom-Device-Map ===
    HL-DT-ST DVD-ROM GDR8162 D: CDRom0
    LITE-ON DVDRW SOHW-812S E: CDRom3
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 510MB (523244kB)
    Free physical memory: 173MB (177864kB)
    Memory in use : 66 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    12.11.2004
    UDF/ISO compilation
    8:36:00 AM #1 Phase 112 File dlgbrnst.cpp, Line 1853
    DVD-Video files reallocation started

    8:36:00 AM #2 Phase 114 File dlgbrnst.cpp, Line 1853
    DVD-Video files reallocation completed (no file modified)

    8:36:00 AM #3 Text 0 File Isodoc.cpp, Line 6165
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    8:36:00 AM #4 Phase 111 File dlgbrnst.cpp, Line 1853
    DVD-Video files sorted

    8:36:00 AM #5 Text 0 File Reader.cpp, Line 127
    Reader running

    8:36:00 AM #6 Text 0 File Writer.cpp, Line 122
    Writer LITE-ON DVDRW SOHW-812S running

    8:36:00 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3286
    First writeable address = 0 (0x00000000)

    8:36:00 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3286
    First writeable address = 0 (0x00000000)

    8:36:00 AM #9 Text 0 File Burncd.cpp, Line 3117
    Turn on Disc-at-once, using DVD media

    8:36:01 AM #10 Text 0 File DlgWaitCD.cpp, Line 256
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 1163503 (258:33.28, 2272MB)

    8:36:01 AM #11 Text 0 File DlgWaitCD.cpp, Line 268
    Write in overburning mode: NO (enabled: CD)

    8:36:01 AM #12 Text 0 File DlgWaitCD.cpp, Line 2309
    Recorder: LITE-ON DVDRW SOHW-812S, Media type: DVD+R
    Disc Manufacturer ID: RICOHJPN, Media Type ID: R01, Product revision number: 2
    Disc Application Code: 0, Extended Information Indicators: 1

    8:36:01 AM #13 Text 0 File DlgWaitCD.cpp, Line 430
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    8:36:01 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 844
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 1163504 (1163504) = #1163504/258:33.29
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1163504 blocks [LITE-ON DVDRW SOHW-812S]
    --------------------------------------------------------------

    8:36:01 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1047
    Prepare recorder [LITE-ON DVDRW SOHW-812S] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2382856192, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
    0 | lead-in | 0 | 0x00 | 0x41
    0 | 1 | 0 | 0x00 | 0x41
    0 | 1 | 1 | 0x00 | 0x41
    1163504 | lead-out | 1 | 0x00 | 0x41

    8:36:01 AM #16 Phase 24 File dlgbrnst.cpp, Line 1853
    Caching of files started

    8:36:01 AM #17 Text 0 File Burncd.cpp, Line 4003
    Cache writing successful.

    8:36:01 AM #18 Phase 25 File dlgbrnst.cpp, Line 1853
    Caching of files completed

    8:36:01 AM #19 Phase 36 File dlgbrnst.cpp, Line 1853
    Burn process started at 4x (5,540 KB/s)

    8:36:01 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2497
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    8:36:01 AM #21 Text 0 File Cdrdrv.cpp, Line 8281
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD+R (10), Part Version: 1
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26053F h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Disc Application Code: 0 / 0 h
    Extended Information indicators: 1 h
    Disc Manufacturer ID: RICOHJPN
    Media type ID: R01
    Product revision number: 2
    Number of Physical format information bytes in use in ADIP up to byte 63: 56
    Media Specific [16..63]:
    00 00 01 52 49 43 4F 48 - 4A 50 4E 52 30 31 02 38 ...RICOHJPNR01.8
    23 54 37 09 00 3C 67 00 - AC 62 16 18 0B 0B 0A 0B #T7..<g..b......
    01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

    8:36:01 AM #22 Text 0 File dlgbrnst.cpp, Line 1711
    Set remaining time: 7:32,393 (452393ms) -> OK

    8:36:01 AM #23 Text 0 File DVDPlusRW.cpp, Line 632
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    8:54:47 AM #24 SCSI -1135 File Cdrdrv.cpp, Line 1432
    SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x057C0000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x0C
    Sense Qual: 0x00
    CDB Data: 0x2A 0x00 0x00 0x11 0x3A 0x40 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x0C 0x00

    8:54:47 AM #25 CDR -1135 File Writer.cpp, Line 311
    Write error

    8:54:47 AM #26 Text 0 File ThreadedTransfer.cpp, Line 229
    all writers idle, stopping conversion

    8:54:48 AM #27 Text 0 File dlgbrnst.cpp, Line 1711
    Set remaining time: 0:00,000 (0ms) -> OK

    8:54:48 AM #28 Text 0 File dlgbrnst.cpp, Line 1711
    Set remaining time: 0:00,000 (0ms) -> OK

    8:54:48 AM #29 Phase 38 File dlgbrnst.cpp, Line 1853
    Burn process failed at 4x (5,540 KB/s)


    Existing drivers:
    File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 7/17/2002 8:53:02 AM
    File 'Drivers\PXHELP20.SYS': Ver=2.02.68a, size=20176 bytes, created 1/21/2004 1:02:00 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 9/3/2002 11:27:33 AM (Adapter driver for rec)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

     
    Last edited by a moderator: Nov 12, 2004
  4. Nephilim

    Nephilim Moderator Staff Member

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    The "DMA if Available" listing is misleading - it's the "Current Transfer Mode" that counts and your burner still doesn't have DMA enabled.

    Is the burner set to Master or Slave on it's respective IDE?
     
  5. rrlr420

    rrlr420 Guest

    I went back into the secondary ide and saw that I checked dma if available however it still said in current transfer mode was pio only. I deleted the secondary IDE driver restarted the computer letting it re-install. I checked ide and sure enough dma if available. So i went into Nero 6 and burned a dvd. Then I used copy disk and burned another. Problem fixed! I want to thank you, you found a problem that Microsoft techs, Dell techs, and Nero support couldn't. Thank you very much.
     
    Last edited by a moderator: Nov 12, 2004
  6. Nephilim

    Nephilim Moderator Staff Member

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    It was my pleasure :)
     

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