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Problem Troubleshoot burning problem.

Discussion in 'Video - Software discussion' started by Joey_R, Apr 11, 2016.

  1. Joey_R

    Joey_R Member

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    I have been using DVD Shrink and Image Burn for years, but lately, it seems I burn more coasters than movies and I'm just wondering how I can isolate the problem to a specific thing. Image Burn starts the process, then freezes somewhere along the way, sometimes after 15%, other times it will almost finish and wait for the Finalize, then the same error: I/O Error (I'm at the office and the full message is written at home.)
    I'm using the same Verbatim DVD - blanks, same Asus DVD Burner, and DVD Shrink and Image Burn have not changed. I need to figure out if it's the blanks, the burner, or the programs.
    Any help with a systematic troubleshooting process would be greatly appreciated!
    Thanks ~
    Joseph
     
  2. attar

    attar Senior member

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    If a failed burn produced a log, post it and start from there.
     
  3. Joey_R

    Joey_R Member

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    Thanks ~ Will do !
     
  4. Joey_R

    Joey_R Member

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    Hello and...
    Here is the log file from my last failed burn. Note: I dusted out my DVD burner which is an ASUS DRW 24B3Lt and the discs are Verbatim DVD-R Life Series 16 x write speed, both of which I have used successfully many times. I also performed a successful "Test Burn" without an error ! ? !

    I 18:53:51 ImgBurn Version 2.5.8.0 started!
    I 18:53:51 Microsoft Windows 7 Professional x64 Edition (6.1, Build 7601 : Service Pack 1)
    I 18:53:51 Total Physical Memory: 16,768,052 KiB - Available: 12,563,192 KiB
    I 18:53:51 Initialising SPTI...
    I 18:53:51 Searching for SCSI / ATAPI devices...
    I 18:53:51 -> Drive 1 - Info: ASUS DRW-24B3LT 1.00 (H:) (SATA)
    I 18:53:51 Found 1 DVD±RW/RAM!
    I 19:37:33 Operation Started!
    I 19:37:33 Source File: D:\THE_WALK.ISO
    I 19:37:33 Source File Sectors: 2,285,853 (MODE1/2048)
    I 19:37:33 Source File Size: 4,681,426,944 bytes
    I 19:37:33 Source File Volume Identifier: THE_WALK
    I 19:37:33 Source File Volume Set Identifier: 00112896DVDSHRNK
    I 19:37:33 Source File Implementation Identifier: DVD Shrink
    I 19:37:33 Source File File System(s): ISO9660, UDF (1.02)
    I 19:37:33 Destination Device: [5:0:0] ASUS DRW-24B3LT 1.00 (H:) (SATA)
    I 19:37:33 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3)
    I 19:37:33 Destination Media Supported Write Speeds: 6x, 8x, 12x, 16x
    I 19:37:33 Destination Media Sectors: 2,297,888
    I 19:37:33 Write Mode: DVD
    I 19:37:33 Write Type: DAO
    I 19:37:33 Write Speed: 8x
    I 19:37:33 Link Size: Auto
    I 19:37:33 Lock Volume: Yes
    I 19:37:33 Test Mode: No
    I 19:37:33 OPC: No
    I 19:37:33 BURN-Proof: Enabled
    I 19:37:33 Write Speed Successfully Set! - Effective: 11,080 KB/s (8x)
    I 19:37:33 Advanced Settings - Force HT: No, Online HT: No, OverSpeed: No, SmartBurn: Yes
    I 19:37:33 CD/DVD Life Record Count: 324 - CD/DVD Record Count: 8
    I 19:37:33 Filling Buffer... (40 MiB)
    I 19:37:34 Writing LeadIn...
    I 19:38:53 Writing Session 1 of 1... (1 Track, LBA: 0 - 2285852)
    I 19:38:53 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2285852)
    W 19:40:28 Failed to Write Sectors 45792 - 45823 - Reason: Write Error
    W 19:40:28 Retrying (1 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (2 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (3 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (4 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (5 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (6 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (7 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (8 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (9 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (10 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (11 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (12 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (13 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (14 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (15 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (16 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (17 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (18 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (19 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:28 Retrying (20 of 20)...
    W 19:40:28 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:33 Retrying (21)...
    W 19:40:33 Retry Failed - Reason: Logical Block Address out of Range
    W 19:40:33 Retrying (22)...
    W 19:40:33 Retry Failed - Reason: Logical Block Address out of Range
    E 19:46:27 Failed to Write Sectors 45792 - 45823 - Reason: Write Error
    I 19:46:27 Synchronising Cache...
    W 19:46:34 User opted to skip the 'Close Track/Session/Disc' functions.
    E 19:46:34 Failed to Write Image!
    I 19:46:34 Exporting Graph Data...
    I 19:46:34 Graph Data File: C:\Users\Joseph R\AppData\Roaming\ImgBurn\Graph Data Files\ASUS_DRW-24B3LT_1.00_MONDAY-APRIL-11-2016_7-37_PM_CMC_MAG._AM3_8x.ibg
    I 19:46:34 Export Successfully Completed!
    E 19:46:34 Operation Failed! - Duration: 00:09:00
    I 19:46:34 Average Write Rate: 202 KiB/s (0.1x) - Maximum Write Rate: 5,243 KiB/s (3.9x)

    Thanks for your time, I know the "Reason: Logical Block Address out or Range" can mean several things, I'm just trying to figure out if the ASUS is toast or what is going on. This problem started some time ago, but I used to be able to get 2 out of 3 to burn correctly.
    Joseph R
    P.S. Here's the error message:


    I/O Error!

    Device: [5:0:0] ASUS DRW-24B3LT 1.00 (H:) (SATA)

    ScsiStatus: 0x02
    Interpretation: Check Condition

    CDB: 2A 00 00 00 B2 E0 00 00 20 00
    Interpretation: Write (10) - Sectors: 45792 - 45823

    Sense Area: 70 00 05 00 00 00 00 0A 00 00 00 00 21 00 00 00 00 00
    SK Interpretation: Illegal Request
    ASC/ASCQ Interpretation: Logical Block Address out of Range
     
  5. attar

    attar Senior member

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    They're the CMC version of Verbatim Disks.
    If it was me, I would buy some Verbatims with the AZO dye and risk one.
    If it fails again, post the log at the ImgBurn Forum - but the first thing they will suggest is to dump the Life Series disks.

    http://forum.imgburn.com/index.php?/forum/6-imgburn-support/

    Clipboard01.
     

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