I hope this is in the right section of the forum, forgive me if it's not. I bought Ulead DVD MovieFactory 2.0 as an upgrade from 1.0 on the Ulead site and have not been able to download the components from them. I have emailed the company 3 times and I'm still waiting for a reply after a week. I know other forum users have this software and was wondering if anyone has been having the same problem getting these downloads. Does anyone know what these components are and do they add to the functionality of MovieFactory? The website does not tell you anything. Are these components worth downloading anyway? MovieFactory seems to work fine and have used it for camcorder movies but I paid hard earned $ for this software and I'm not getting what would have came in the retail box. Thanx in advance for any repies.