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Weird Problem with nero

Discussion in 'DVDR' started by themick07, Oct 4, 2004.

  1. themick07

    themick07 Member

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    I have ripped the files off of the disc with shrink and when i go to burn the files with Nero i get an error before it is done writing the lead in. It tells me that it had a track following error. some one please help me with this proble. thanks alot.
     
  2. ccampbell

    ccampbell Regular member

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    Can you post the Nero log file from the failed write attempt? Just in case there was an error that occured before the Track Following Error message.

    Track Following is 90% of the time a hardware error and usually caused by poor media, old firmware for the recorder, or a recorder in need of service.

    But you could have had an error that occured before that, which then caused the Track following error message to be reported. But we would need to see the log file to be sure.

    Be sure to edit out your Serial key before posting the log file.

    Regards

    Craig

    Ahead Software
    USA
     
  3. Veblin

    Veblin Active member

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    Without more information like what brand of media are you using a log from Nero it would just be a guess.

    A track following error is usually caused by poor quality disc's. What brand are you using? It could also be dirty disc's (Fingerprints, Etc.) Possibly a dirty laser lens. They make cleaning disc's.
     
  4. themick07

    themick07 Member

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    I dont know if this is what you are looking for but i hope this helps


    Windows 2000 5.0
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 1/29/2003 4:37:36 PM
    Nero Version: 5.5.10.52
    Recorder: <OPTORITE DVD RW DD0401> Version: 120E - HA 2 TA 0 - 5.5.10.52
    Adapter driver: <> HA 2
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: < DVD-ROM> Version: 1.07 - HA 1 TA 1 - 5.5.10.52
    Adapter driver: <atapi> HA 1
    Bus Type : default (0) -> ATAPI, detected: ATAPI

    === Scsi-Device-Map ===
    DiskPeripheral : WDC WD800BB-75CAA0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : OPTORITE DVD RW DD0401 atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : DVD-ROM atapi Port 1 ID 1 DMA: On
    =======================

    AutoRun : 1
    Excluded drive IDs:
    CmdQueuing : 1
    CmdNotification: 2
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    EraseSpeed : 0
    BUFE : 0
    Physical memory : 1023MB (1048096kB)
    Free physical memory: 734MB (752028kB)
    Memory in use : 28 %
    Uncached PFiles: 0x0
    Use Static Write Speed Table: 0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Enabled (1)
    Wizard: Off

    6.10.2004
    DVD-Video
    12:53:34 PM #1 Phase 112 File dlgbrnst.cpp, Line 1655
    DVD-Video files reallocation started

    12:53:34 PM #2 Phase 114 File dlgbrnst.cpp, Line 1655
    DVD-Video files reallocation completed (no file modified)

    12:53:34 PM #3 Text 0 File Isodoc.cpp, Line 7604
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    ISO Level : 2 (Max. of 31 chars)
    Character set : ISO 9660
    Joliet :FALSE
    Allow pathdepth more than 8 directories : FALSE
    Allow more than 255 characters in path : FALSE
    Write ISO9660 ;1 file extensions : TRUE

    12:53:34 PM #4 Phase 111 File dlgbrnst.cpp, Line 1655
    DVD-Video files sorted

    12:53:34 PM #5 Text 0 File Reader.cpp, Line 115
    Reader running

    12:53:34 PM #6 Text 0 File Writer.cpp, Line 125
    Writer OPTORITE DVD RW DD0401 running

    12:53:34 PM #7 ISO9660GEN -11 File geniso.cpp, Line 4571
    First writeable address = 0 (0x00000000)

    12:53:34 PM #8 ISO9660GEN -11 File geniso.cpp, Line 4571
    First writeable address = 0 (0x00000000)

    12:53:34 PM #9 Text 0 File Burncd.cpp, Line 3749
    Turn on Disc-At-Once, using DVD media

    12:53:34 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 672
    Setup items (original item values)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original CD pos #0 + 2286144 (2286144) = #2286144/508:1.69
    relocatable, CD pos for caching/writing not required/required, no patch infos
    --------------------------------------------------------------

    12:53:34 PM #11 Text 0 File DlgWaitCD.cpp, Line 229
    Last possible write address on media: 2297887 (510:38.37)
    Last address to be written: 2286143 (508:01.68)

    12:53:34 PM #12 Text 0 File DlgWaitCD.cpp, Line 234
    Write in overburning mode: FALSE

    12:53:34 PM #13 Text 0 File DlgWaitCD.cpp, Line 1694
    Recorder: OPTORITE DVD RW DD0401, Media type: DVD-R
    Disc Manufacturer: LONGTE - N 001
    Disc Application Code: 64, Disc Physical Code: 193

    12:53:34 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 824
    Prepare recorder OPTORITE DVD RW DD0401 for write in cue-sheet-DAO
    DAO infos:
    ==========
    MCN:
    TOCTYPE: 0x0 Session Closed, CD fixated
    Tracks 1 to 1:
    TRM_DATA_MODE1, 2048/0x0, ISRC "", FilePos 0 307200 387362816

    12:53:34 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 672
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (CTransferItem)
    2 indices, index0 (150) not provided
    original CD pos #0 + 2286144 (2286144) = #2286144/508:1.69
    relocatable, CD pos for caching/writing not required/required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286144 blocks [OPTORITE DVD RW DD0401 ]
    --------------------------------------------------------------

    12:53:34 PM #16 Phase 24 File dlgbrnst.cpp, Line 1655
    Caching of files started

    12:53:34 PM #17 Phase 25 File dlgbrnst.cpp, Line 1655
    Caching of files completed

    12:53:34 PM #18 Phase 36 File dlgbrnst.cpp, Line 1655
    Burn process started at 4x (5,520 KB/s)

    12:53:34 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 1978
    Verifying CD position of item 0 (relocatable, CD pos, no patch infos, orig at #0): write at #0

    12:53:34 PM #20 Text 0 File DVDR.cpp, Line 1495
    Recording mode: Sequential Recording Mode

    12:53:34 PM #21 Text 0 File Mmc.cpp, Line 19033
    Set BUFE: BURN-Proof -> ON

    12:53:34 PM #22 Text 0 File DVDR.cpp, Line 1609
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    12:53:34 PM #23 Text 0 File Cdrdrv.cpp, Line 7931
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 5
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Media Specific:
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    12:54:11 PM #24 SCSI -1119 File Cdrdrv.cpp, Line 1445
    SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x02630000
    Status: 0x04 (0x01, SCSI_ERR)
    HA-Status 0x00 (0x00, OK)
    TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
    Sense Key: 0x04 (KEY_HARDWARE_ERROR)
    Sense Code: 0x09
    Sense Qual: 0x04
    CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x20 0x00 0x00 0x00
    Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
    0x00 0x00 0x00 0x00 0x09 0x04

    12:54:11 PM #25 DVDR -1119 File Writer.cpp, Line 333
    Track following error

    12:54:11 PM #26 Text 0 File ThreadedTransfer.cpp, Line 222
    all writers idle, stopping conversion

    12:54:11 PM #27 Text 0 File ThreadedTransfer.cpp, Line 216
    conversion idle, stopping reader

    12:54:11 PM #28 Phase 38 File dlgbrnst.cpp, Line 1655
    Burn process failed at 4x (5,520 KB/s)

    12:54:11 PM #29 Text 0 File Scsicmd.cpp, Line 406
    SCSI not using temporary buffers
    20 out of 20 temporary buffers allocated


    Existing drivers:
    File 'Drivers\CDR4_2K.SYS': Ver=5.3.2.31, size=58000 bytes, created 5/3/2004 9:29:57 PM
    File 'Drivers\CDRALW2K.SYS': Ver=5.3.2.31, size=23420 bytes, created 5/3/2004 9:29:57 PM
    File 'Drivers\atapi.sys': Ver=5.00.2195.6699, size=86672 bytes, created 6/19/2003 3:05:04 PM (Adapter driver for src)
     
  5. ccampbell

    ccampbell Regular member

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    You should upgrade to our latest Nero 5.5.10.56 from our website, but that will not resolve your issue.

    You are only getting a 'Track Following Error' in the log file, so I strongly suspect your issue is media related.

    Make sure you have the latest firmware for your recorder as well, but more than likely simply trying a different brand of DVD Media will resolve your issue.

    Regards,

    Craig

    Ahead Software
    USA
     
  6. themick07

    themick07 Member

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    Thanks for all of you help i have both +r and -r media and the +r media works, not the -R. And again thanks
     

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