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Woke Up To A Broken iPhone?

Discussion in 'iPhone - General discussion' started by andersg, Dec 4, 2008.

  1. andersg

    andersg Regular member

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    So, I woke up this morning and my iPhone showed the symbol for me to connect it to iTunes. When I connected it it told me that it needs to be restored to work. I clicked restored even though I knew I would lose all of my contacts, movies and songs but, for some reason it wont complete the restoration process. About 30 second into the process it says the iPhone encountered a unknown error and cannot continue. My phone still shows the connect to iTunes symbol and wont let me do anything until I connect it to iTunes. I have run out of idea.
     
    andersg, Dec 4, 2008
    #1
  2. MrMax101

    MrMax101 Member

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    if you bought it recently try apple support
     
    MrMax101, Jan 1, 2009
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  3. tekgeeek

    tekgeeek Guest

    Did you plug it into a previous generation iphone or ipod accessory such as a wall charger? Many people don't know that the iPhone 3G is not backwards compatible with older generation equipment such as chargers and stereo docks. I don't know why apple does this. At the very least keep in mind that in the future if you decide to buy iPhone 3G accessories edited by ddpyou need to make sure it is compatible. Also you should try doing a soft reset first which is to hold the home and sleep/wake button at the same time! good luck and I hope it works out for you!
     
    Last edited by a moderator: Jan 21, 2009
    tekgeeek, Jan 7, 2009
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  4. lt_dan

    lt_dan Member

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    My iPhone did something similar...took it back to the Apple store and they gave me a replacement right then and there.
     
    lt_dan, Jan 8, 2009
    #4
  5. 0livewire

    0livewire Guest

    I have heard a similar problem happen to one of my friend. If yours is within warranty period please get back to the nearest Apple store. :-(
     
    0livewire, Apr 28, 2009
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  6. PDOWNZ

    PDOWNZ Regular member

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    Update your Itunes to the latest version (8.2) and go to those youtube videos where you can download Apple Iphone OS 3.0 and download it. Keep in mind that you need the official one released by apple, dont download the betas. Save it to your Desktop, and once its finished downloading, go to Itunes 8.2 and when it tells you to restore, hold down SHIFT and click restore, it will ask you for a firmware. so go to your desktop, and choose the Firmware you just downloaded. It should restore. Then if you are a T-mobile customer like me, you should do the Ultrasn0w unlock, it is pretty simple. good luck man, i had the same problem but i did that and it worked for me
     
    PDOWNZ, Jun 27, 2009
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  7. Hobbes17

    Hobbes17 Member

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    Hey,

    Hold the type right button and the center power button at the same time and it will reset your iphone. It may take a few moments. If that does not work I would contact the store you bought it from. Hopefully you have an applestore nearby bc apple will not let any store other than a mac store do repairs on the iphone.

    Aloha,
    Tara
     
    Hobbes17, Jul 18, 2009
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