I wrote some time back about problems with my DVD X Copy Platinum Software. Several fixes were offered, but I am still having problems. The DVD is reading and I get past the writing stage, however when the computer states that it is finalizing an error message comes up that says there is an error writing the disk and to check the log file for further details. 1. Version of Windows and service pack running? Windows XP Home Edition: Version 5.1 (2002) Service Pack 1 2. Version of software using? DVD X Copy Platinum 4.0.3 3. All reccommended software removals and disables on computer? I removed and disabled the programs listed. 4. Kind (make & model) of burner do you have? Memorex DVD+/-RW True 8x 5. Kind of blank discs used? Memorex DVD-R: 4.7GB - 120 min. video 4x 6. Have you ever updated the firmware for your burner? Not sure (Brand new burner) I have owned this burner and software for over a year now and have been unable to get it work, so I am sure you can understand my frustrations. If you can help in any way I would be greatly, greatly appreciative! Thank you for your time and assistance!