5800 XpressMusic firmware update help

Discussion in 'Nokia phones' started by __Ronin__, Apr 2, 2009.

  1. __Ronin__

    __Ronin__ Member

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    Hi. I have the nokia 5800 xpressmusic (red) with v.11. I haven't updated the firmware yet, and then I read about the new firmware (v.20). The problem is that u can't update ur phone to v.20 over the air (using the phone) and when I turn on Nokia Software Updater, it says that "Nokia Software Updater has attemted to connect to the internet but has failed three times" even though my internet is on. Also, it says that it might have something to do with the firewall but nothing is wrong with it. Could someone help me by telling another way of getting the update?

    Thanks!
     
    __Ronin__, Apr 2, 2009
    #1
  2. vtec123

    vtec123 Member

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    Hi mate have you download the NSU?
     
    vtec123, Apr 4, 2009
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  3. __Ronin__

    __Ronin__ Member

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    Hi. By NSU do u mean Nokia Software Updater? if it is, then i have downloaded it and it's having problems. That's what i was talking about in my first post!!!
     
    __Ronin__, Apr 5, 2009
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  4. __Ronin__

    __Ronin__ Member

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    Hi. By NSU do u mean Nokia Software Updater? if it is, then i have downloaded it and it's having problems. That's what i was talking about in my first post!!!
     
    __Ronin__, Apr 5, 2009
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  5. vtec123

    vtec123 Member

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    what is the number of you phone it will be behind the battery and will start with 05...
     
    vtec123, Apr 5, 2009
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  6. __Ronin__

    __Ronin__ Member

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    hi. the number of my phone is 0559408.

    thanks!
     
    __Ronin__, Apr 11, 2009
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  7. __Ronin__

    __Ronin__ Member

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    Hi, and thanks for all your help. I finally updated my phone and now I have v.21!! It's really great!

    Thanks!
     
    __Ronin__, May 11, 2009
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  8. Stenbob

    Stenbob Member

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    How did you do it? I'm in the same position.


    My phone is number 0576921
     
    Stenbob, May 12, 2009
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  9. vtec123

    vtec123 Member

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    vtec123, May 12, 2009
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  10. __Ronin__

    __Ronin__ Member

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    To Stenbob,
    the phone number doesn't really have anything 2 do with it. What i did was, i downloaded Nokia Software Updater and installed it. When itfinished, it said that u have to restart ur computer. You HAVE to restart it for the program (NSU) to work. Then i just connected my phone to my computer and clicked update. Ta-da!

     
    __Ronin__, May 13, 2009
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  11. Stenbob

    Stenbob Member

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    Thanks, i'll try it. It wont run on my apple but it should be ok my my mate's commy :)
     
    Stenbob, May 13, 2009
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  12. __Ronin__

    __Ronin__ Member

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    Good luck!
     
    __Ronin__, May 15, 2009
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  13. gadgetso

    gadgetso Member

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    Hi all . I have had the same problem when i try the update using the nsu it tells me the software version is up to date and i had V.11 . i now have V.21 thanks to the local nokia repair centre. also the software versions are restricted to the networks.
     
    gadgetso, Jul 3, 2009
    #13

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