Anyone heard of this?

Hi,
Can anyone help me with this?
Each time I start up my computer the mouse doesn't move and the bar at the bottom doesn't function, I cant even click on the start button.
It says srv #001 CLED Error
The only way to get the mouse working is if I press ctrl+alt+del
Anyone had this problem before, How do I fix it?

Thanks

 

Try rebooting into safe mode. Check Device Manager for driver conflicts. What were you doing when you first noticed the issue? Have you made any recent changes to the system, such as, adding software or hardware?

 

I know how to reboot in safe mode but do not know how to see the conflicting drivers list. I was just using the pc for normal things, as far as I can remember it just happened when I switched it on, sometimes when i press the restart button it works again. Ive recently installed cubase sx3 and ccleaner.
Thanks

 

Did you notice the problem before installing the two programs you mentioned? A Google search provides no information about the error. There are several other folks with the same problem. Ok, let's take a look at Device Manager to see if there are any driver conflicts. Follow this path: Start>R/Click, My Computer>Manage>Device Manager. Look for Red X's, or Yellow exclamation marks. If nothing is found, go to the next step which is to perform a virus scan using HijackThis. Download HijackThis. http://www.download.com/3000-8022_4-10781312.html Reboot into safe mode. Open HijackThis. Click, Do a system scan and save a logfile. Copy and paste the logfile from Notepad to here for review.

 

I didnt notice anything and there are apparently no driver conflicts, here is the log :
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:46:24 PM, on 1/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [MAAgent] C:\Program Files\MarkAny\ContentSafer\MAAgent.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
O4 - HKLM\..\Run: [H2O] C:\Program Files\SyncroSoft\Pos\H2O\cledx.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Red Swoosh] C:\Program Files\RSSoft\RedSwoosh.exe /S
O4 - Global Startup: NETGEAR WG111T Smart Wizard.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6CAFE619-4B43-432D-94EB-796E6AB56493}: NameServer = 192.168.0.4
O17 - HKLM\System\CCS\Services\Tcpip\..\{DF97E69A-523A-49BC-8174-FE3FCBCB6E32}: NameServer = 192.168.0.1,192.169.0.1
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 4911 bytes



Thanks for all the help so far.

 

Log is clean, no viruses!

Unnecessary (deactivated) entry that can be fixed.
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

MSN Messenger 6, out dated and a security threat. If you use this, should be updated to 8.1 version.

Make sure your using the newest version of Firefox. There are security issues there as well.

You should update IE6 to IE7, the old version has poor security.

What version of Symantec Anti-Virus are you using? Does it have an Anti-Spyware program? What Firewall are you using?

You did not address my earlier question. Did you notice the problem before installing the two programs you mentioned?

Now that we know there are no infections, we can try a System Restore. Do you know how to use System Restore?

 

I think it may be related to the cubase.
I found this question and answer at Yahoo answers where apparently both had this problem and cubase and the solution apparently worked.
http://answers.yahoo.com/question/index?qid=20070724074827AATnSRp

Hope it solves your issue.

 

I have had similar problems like this before on 2 systems. I would have to keep unplugging and plugging the mouse in to keep them working. At boot the mouse would not work until I did the re-plug thing. Here is what I did.

On one system the USB port went bad. Had to add a seperate USB card.
On the other system the USB cable itself became damaged somehow. I spliced in a new cord and it fixed it.

I have found a few things on your error. They seem to happen when a program or USB hardware is installed or removed. A bunch mention a program called cuebase.

With that said. What is the last thing you installed or removed when the error began? Hardware or software. If hardware is it USB? No help at microsoft web pages (As usual) This error is the reason you cant click on start. All of them mention that as a symptom.

I will wait for your reply and go from there.

-Del

 

I guess I didnt read good enough. I just saw where you did instal cuebase. Here is a post from another forum that seems to have fixed it for others:

(not my post)
I found the answer on the following forum: http://forum.opusforum.org/forum/post-205067.html
The answer is in German for those who doesn't understand that:

When you have the SERV #001 CLED error start task manager (Ctrl-Shift-Esc keys) this will unlock th e mouse pointer and you can clik the error away. Still your taskbar is locked. Open in task manager a new task put in the entry line msconfig. You'll get a dialog screen look in the tab called start up for double entries. I installed Cubase and found this fill twice TINTSETUP, switch one off (unmark) and restarted. If all went well CLED error is gone.

It worked for me, hopefully for you aswell. Please all credit to"Dirty Cutmaster" at the above mentioned site.

(end not my post)

Hope this helps you out.

-Del

 

Jeffw224, thanks for searching and finding a fix! My search missed this. Mr. Del, must of not read the entire thread and missed your entry which provided the fix in english. Anyway, guess this fixes your issue aaargghh. Take care...

 

It works fine now!
Thanks so much for helping me out!!

 

Hi, I have the same CLED ERROR thing coming up with the task bar locked and i have had all my favorites disapear off my browser today as well. i do have Cubase sx3(which seems to be the problem) i have checked that msconfig thing for them Tintsetup files and i aint got any of them at all. any help would be greatly appreciated Thanks