hello, I have got a real mess on my PC. I was lucky to found your help on this forum. All the steps have been taken, but some virus can not be removed. So i have run the Hhijackthis. I have also this file scrprpnl.dll in the window32 directory, it is detected by symantic as a virus, but cannot be removed. Anyway, Microsoft told me i have at least win32/apropos.B, WinNT?zufyx.A, Spyware.Apropos.C and Trojan.Win32.Crypt.t Logfile of HijackThis v1.99.1 Scan saved at 12:12:02, on 8-1-2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\AVPersonal\AVWUPSRV.EXE C:\WINDOWS\System32\CTsvcCDA.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\WINDOWS\System32\DSentry.exe C:\Program Files\Logitech\iTouch\iTouch.exe C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe C:\Program Files\Wireless\Client Manager\CMags.EXE C:\WINDOWS\webshots.scr C:\Program Files\Messenger\msmsgs.exe C:\HJT\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen R3 - URLSearchHook: ScriptInocUI Class - - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O4 - Global Startup: Wireless Client Manager.lnk = ? O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} - http://sib1.od2.com/common/Member/ClientInstall/7.20.0003/OCI/set... O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/download/scanner/en-us/wlscbase3401.cab O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab O16 - DPF: {94EB57FE-2720-496C-B33F-D9353C6E23F7} (F-Secure Online Scanner 2.1) - http://support.f-secure.com/ols/fscax.cab O18 - Protocol: bw+0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw+0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw-0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw-0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw00 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw00s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw10 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw10s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw20 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw20s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw30 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw30s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw40 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw40s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw50 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw50s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw60 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw60s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw70 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw70s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw80 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw80s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw90 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bw90s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwa0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwa0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwb0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwb0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwc0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwc0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwd0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwd0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwe0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwe0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwf0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwf0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll O18 - Protocol: bwg0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwg0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwh0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwh0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwi0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwi0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwj0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwj0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwk0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwk0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwl0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwl0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwm0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwm0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwn0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwn0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwo0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwo0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwp0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwp0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwq0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwq0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwr0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwr0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bws0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bws0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwt0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwt0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwu0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwu0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwv0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwv0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bww0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bww0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwx0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwx0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwy0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwy0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwz0 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: bwz0s - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O18 - Protocol: offline-8876480 - {9049EE00-B7A7-4BE5-86CA-93C7225C30AC} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: Norton AntiVirus Auto-Protect-service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe thank you for helping
Please download AproposFix from here: http://swandog46.geekstogo.com/aproposfix.exe Save it to your desktop but do NOT run it yet. Then please reboot your computer in Safe Mode by doing the following: 1) Restart your computer 2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8. 3) Instead of Windows loading as normal, a menu should appear 4) Select the first option, to run Windows in Safe Mode. Once in Safe Mode, please double-click aproposfix.exe and unzip it to the desktop. Open the aproposfix folder on your desktop and run RunThis.bat. Follow the prompts. When the tool is finished, please reboot back into normal mode, and post a new HijackThis log, along with the entire contents of the log.txt file in the aproposfix folder.
Thank you, I did what you wrote me, but is is a small log file? Log of AproposFix v1 ************ Running from directory: C:\Documents and Settings\Robbert Karreman\Bureaublad\aproposfix ************ Registry entries found: ************ No service found! Removing hidden folder: No folder found! Deleting files: Backing up files: Done! Removing registry entries: REGEDIT4 Done! Finished! I'll try it again
Nothing found. Did you get any error message like here -> http://forums.afterdawn.com/thread_view.cfm/283924 ? If so, do that thing first and then run apropos fix again in safe mode.
It goes very quick, but i saw the first line and it was: "cannot make contact with driver" errorcode:2
