AVG/Vista Problems

all that is gonna help me get rid of AVG??????

 

Sorry about all the steps but I'm trying to rule out infection. Try this one won't take long. Did you repair registry using ccleaner?


a. Go here and follow the prompts. If you have no internet, skip this step.
http://www.webroot.com/services/entaudit/auditbegin.php
b. Click on the link and save the file to your “Desktop”
c. Run the file and wait for all 5 steps to finish
d. View the displayed results. If your system only shows cookies then you’re OK. If your system has any other one of three groups then more work needs to be done.

Let me know the result.

 

Enterprise Spy Audit Results
Infection Level: Manageable


Trojan Horses: 0

System Monitors: 0

Adware: 0

Tracking Cookies: 0

 

yes, i did the CCleaner registry thing. tried to uninstall AVG after that. same result.

 

OK. Good.
Now we can move forward.

When you used CCleaner make sure you cleaned in both options of the left side panel. Clean + Registry Fix.

Try downloading avg 8 and installing. Do you receive the same error.

If we remove avg using regedit your system may become corrupt. If this is to happen are you confident of doing a clean install of Vista.

 

i had tried to reinstall and either repair OR do a clean install of AVG. i got the same error. I'm willing to try again.

yes, ive done a full install of vista before. id rather NOT have to go thru it again if i dont have to. (it takes a lot to get every reinstalled

 

Maybe try downloading version 7 and downgrading. Restart and try uninstalling from there through add remove programs.

I know this must be frustrating for you but I have plenty of time as I've broken my hand (you've probably noticed all my posts of late) and I'm typing with my left.

 

ill try version 7. im happy with any help. i just dont know what the hell is going on with the system. i HATE it when programs make themselves impossible to get rid of.

and until i can get rid of it, i cant get another system up and running, so im nekkid on the interent, so to speak.

im half tempted just to delte the file folder.

 

Also can you give me a list of all programs installed on your system?

I need you to uninstall any security software, disable fiewall in windows, disable windows defender, uninstall winpatrol also.

I'll check out the list you send me and let you know what else to uninstall.

 

tried doing version 7.0 -- no dice. here were the errors:

Local machine: installation failed
Installation:
Error: Action failed for file avg7core.sys: creating file....
Invalid argument
Rollback:
Error: Action failed for file avg7core.sys: removing file....
The file or directory is corrupted and unreadable. (1392) %PATH% = "C:\Windows\System32\Drivers\avg7core.sys"

 

Here is a link for future Vista repair CD download.


http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

 

Uninstall:
Winpatrol
If windows defender is part of vista disable it. If not uninstall this too.
Spybot S&D

Once completed restart then disable any processes AVG might be using from the task bar.

 

done all that. AVG is turned off (and wont turn on -- thus just ONE of the problems). there is nothing running that uses it to my knowledge. still get the error.

 

maybe here is a problem (and leads me where I DONT want to go but may have to).

i was checking into a system restore before it went bad -- found one where i know was working and not too much to have to restainll.

click to begin restore and .... windows has detected a file system corruption on C: drive. i must check disc for errors.

I'll do that on startup, but im thinking the best/easiest thing to do is give up and start again! (sometimes i hate vista).

 

ok. im at my end point. im just gonna do a clean vista install -- since apparently my restore wont work now either.

i'll have to contact dell about how to do freaking driver install again ...... this is SOOOOOOOO not worth it!

 

Have you tried doing a scan on C drive to check for errors.
right click on C: drive / error checking.

 

i gave up and started from scratch.

the entire AVG file was corrupted; it wouldn't even allow me to do a system restore. and AVG was not responding to my tech requests.

my internet provider gives macafee as part of the cost so im back to being fast and clean and safe.

 

Why not give these two apps a try.

6. Download Trial version of Nod32 Anti-Virus 3.0
for Windows XP/2000/Vista (32-bit)
http://download1.eset.com/eval/win/eav/eav_nt32_enu.msi

for Windows XP/2000/Vista (64-bit ONLY)
http://download1.eset.com/eval/win/eav/eav_nt64_enu.msi


Installation mode: Typical
Enable threatsense early warning system
Enable Detection of potentially unwanted applications

You have now finished the install. Restart the computer and then right click on the Nod32 bottom toolbar icon and select “update”.
Now you can scan your pc so again right click on the toolbar icon and select “computer scan”. Select “My Computer” and then select “Scan” at the bottom right.
Wait for scan to finish to review results making sure any Bad files are Quarantined.

7. Download and install Counterspy v2 trial version for 15 day fully functional.
http://go.sunbelt-software.com/?linkid=410
a. Click Next
b. Agree to the license agreement
c. Click Next
d. Click Next again
e. Click Install
f. Click Finish – The check box above should be ticked to open the program.
g. Click next – Getting Started
h. Click next if using demo version
i. Click next to enable automatic updates
j. Select “YES” and Select “CAUTIOUS” then Next
k. Select “YES” then Finish
l. Select “Enter Counterspy Now”

To update the CounterSpy application and security risk definitions Click Updates on the toolbar or select File - Check for updates... from the menu bar. The Update Services window opens and downloads the available updates. After it is complete, click Close.

m. Now you are ready for a full system scan
n. Select “System Scan” from the left menu
o. Select “Full System”
p. Select “Low Risk Programs”
q. Select “Cookies”
r. Select “Save Options”
s. Above Select “Scan Now”