Avoid dealings with PhixClothing at all costs

Hello Gwendolin,

Please get in touch at:

caroline@phixclothing.com

Thanks

 

@caroline, Whats the point...every time I forward an email to you, it is returned UN DELIVERED

 

Gwnedolin,

There is no reason it would do this. We have no addresses block and we do not have any spam filters which could intefere.

Please get in touch about receiving your free jacket.

Thanks,
Caroline

 

How about providing us with a phone number?

That way everyone with problems can talk personally with your site?

 

@Caroline, I have sent you a private message which contains my email address, if you are in fact serious then send me a confirmation email and I will then reply to it.

I intend to make this public, I sent you a private message 48 hours ago and as normal, you FAILED to respond.

This is the FREE JACKET that I am requesting...the size being Large

http://www.phixclothing.com/images/bj_ozzy01_nl.jpg

you know how to contact me (check your PM's)

 

I returned a jacket about 2 weeks ago now and i checked my account today and it had not been reimbursed.

 

Hello Gwendolin,

Just got your message which was sent 24 hours ago on Sunday, obviously nobody was in the office. Your free jacket is being sent.

lewis07. Which address did you return it to and what is your order number so I can track your refund for you personally.

 

@Caroline

I have received your email and have responded with my postal address.

The rest is up to you.

 

Gwendolin, i want the same jacket that you have requested from phix (minus the ozzy patch). Do you know of any other site i can get the same one from?. Ordered one from phix last year but it was not delivered so i had to get a refund.

 

To keep you informed of latest developments, I will publish this email I recently received from Caroline....I trust that they have learned from their previous mistakes and continue to improve their future service....I will keep you informed as to the "FREE" jacket commitment made in this email (and previous emails)

From : Caroline <caroline@phixclothing.com>
Sent : Tuesday, 3 July 2007 1:06:22 AM
To : xxxxxxx@hotmail.com
Subject : Phix Clothing

| | | Inbox


Hi Gwendolin,


I hope you get this e-mail.


I would like to thank you in a way for making our service so public. In reality it was not good enough. Thanks for you raising this issue we now employee more staff and I am pleased to let you know that now things have improved greatly and we are getting everyones orders out on time every time.


I am sure you will be impressed with our tribute jacket we are sending you as it is our brand new design with improved features and manufacturing quality and durability.


Please send me your address for despatch. Also checkout our wristbands and belts section on our site, I can include some of these for free if you would like?




Many Thanks
Caroline Calderwood
caroline@phixclothing.com
http://www.phixclothing.com

 

There bribing you!!

Take advantage

 

can i just point something out..having been conned by Phix clothing when i bought a jacket around october last year

i have not only, contacted my local police, told the police in norwich which started an investigation which was passed onto trading standerds

but also on what must be 3 seperate occaisions has a man from trading standerds spoke to someone from phix clothing to tell them to compensate me..which guess what

THEY DIDNT!

and whats worse ive been told i cant have the telephone number for the phix clothing person as it isnt in public access..HOW GREAT IS THAT?

let me continue.. i was told that it would be practically pointless to file in the small claims court as it will cost relatively the same as the cost of my jacket...

regardless i am, just so i can see the smug gits face and tell him to get F**ked!

 

Wow j wright! Keep us posted!

 

Dam right J_wright

These pratts need to be taught a lesson and need to be stopped. People like these piss you off so bad.

 

Hello Lecsiy,

Could you please tell me what you ordered etc so I can look into this straight away for you.

Thanks,
Caroline

 

are you serious ive even emailed you personally and you still wont reply. F*** me your asking for it.

 

To the best of my knowlege, lecsiy hasn't had any dealings with this company so the disgruntled customer I would appease is in fact J_wright who has a legitimate complaint.

Caroline, as you know, I have accepted your "offer" of a jacket but you have NOT advised me as to if and when it will be posted.

 

Hello Gwendolin,

Your jacket is being despatched tommorow morning.

Sorry for getting the customers mixed up. j_wright, could you please e-mail me as things are running perfectly now but I realise yours was an issue going back months so I would appreciate you e-mailing me so I can sort this out for you straight away.

Thanks