I bought a used iPod Touch and wanted to remove all of the customizations and music the previous user had, so I did. And when I restarted it, I noticed it was in recovery mode. After getting home later in the week I hooked it up to my computer and found a few problems...: 1. Windows did detect the device but it said that the device was not recognized 2. It also did not show in the iTunes program. I have Windows XP Service Pack 3 32-bit, and I know the iTunes is the latest because I just downloaded it from Apple. In addition to 1, 2, I have a few more questions/problems...: I have tried the thing where you hold the top button and home at the same time then release the top button with no luck. I have also tried to uninstall all Apple products in the proper order. I have also tried to restart the Apple Mobile Services thing. In addition I have one question, other than the above problems and issues...: I have googled the words "recovery mode" & "DFU mode" both show a picture of a long, rectangular USB cord and one with a short, rectangular USB cord (the one my iPod shows on the screen) what is the difference between the picture with the long USB cord and the short one, does that mean something if the screen shows either one, respectfully? Any help would be greatly appreciated. Oh yes, and iTunes was open at the 2nd time, the first time iTunes was not open and when I had realized iTunes had to be open, I uninstalled everything and started over. I am a first time iPod user, and apple for that matter.