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Problem Can't send on Messenger app

Discussion in 'All other topics' started by kookie56, Oct 27, 2019.

  1. kookie56

    kookie56 Regular member

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    I can receive messages on the messenger app, but can not send.
    This is from Walmart pharmacy and I need to be able to respond to their questions.
    I can receive the questions from them, but can't send a message back to them.
    It is not blocked, as I have checked. They have not blocked me (that would defeat the purpose of sending me messages).
    I have tried uninstalling and the reinstalling the messenger app.
    I have cleared my caches on my devices.
    I have reset my devices (cell phone and tablet).
    Nothing seems to help. I need to be able to answer them.
    Can anyone tell me what the problem might be and how I might fix it?
    I would appreciate any help.
    Thank you
     
  2. psRhiLvanub

    psRhiLvanub Newbie

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    Can you send messages to other people okay?
     
  3. kookie56

    kookie56 Regular member

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    Yes. The Walmart pharmacy (45500 ) is the only message I can not send. Walmart says they didn't do anything to block me.
    Does this info help?
     

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