CD burning problem - with Nero and other programs

Discussion in 'Nero discussion' started by claregirl, Mar 16, 2006.

  1. claregirl

    claregirl Member

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    Hi,

    I have been having a problem burning CDs recently. I have tried Nero and other CD burning software but it's always the same - the CD will start to burn, then suddenly there's an error at 23% and the process fails and I'm left with a useless CD. I'm hoping someone on this forum might be able to shed some light on my problem. Below is my error log from Nero.

    My firmware is up to date, so I know that isn't the problem. The CDs are also fine, since I was able to burn several on this computer (before the error) and I tested them on another computer where they burned fine.

    Thank you for any help you can give me!!

    Windows XP 5.1
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

    NT-SPTI used
    Nero Version: 7.0.8.2
    Internal Version: 7, 0, 8, 2
    (Nero Express)
    Recorder: <MATSHITA UJDA755 DVD/CDRW>Version: 1.01 - HA 1 TA 0 - 7.0.8.2
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <Generic DVD-ROM >Version: 1.0 - HA 1 TA 1 - 7.0.8.2
    Adapter driver: <SCSI> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : TOSHIBA MK6021GAS atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : MATSHITA UJDA755 DVD/CDRW atapi Port 1 ID 0 DMA: On
    CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 0 DMA: Off

    === CDRom-Device-Map ===
    MATSHITA UJDA755 DVD/CDRW E: CDRom0
    Generic DVD-ROM G: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 74448896 (0) Byte
    BUFE : 0
    Physical memory : 510MB (523248kB)
    Free physical memory: 101MB (103864kB)
    Memory in use : 80 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    17.3.2006
    CD-ROM (ISO)
    7:39:28 AM #1 Text 0 File Isodoc.cpp, Line 6423
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : TAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    7:39:28 AM #2 Text 0 File Burncd.cpp, Line 3056
    MATSHITA UJDA755 DVD/CDRW
    Buffer underrun protection activated

    7:39:28 AM #3 Text 0 File ThreadedTransfer.cpp, Line 531
    ReadBuffer-Pipe got 72704KB of Memory

    7:39:28 AM #4 Text 0 File Reader.cpp, Line 124
    Reader running

    7:39:28 AM #5 Text 0 File Writer.cpp, Line 113
    Writer E: MATSHITA UJDA755 DVD/CDRW running

    7:39:28 AM #6 ISO9660GEN -11 File Geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    7:39:28 AM #7 Text 0 File Burncd.cpp, Line 3353
    Turn on Track-At-Once, using CD-R/RW media

    7:39:28 AM #8 Text 0 File DlgWaitCD.cpp, Line 289
    Last possible write address on media: 359848 ( 79:59.73)
    Last address to be written: 358712 ( 79:44.62)

    7:39:28 AM #9 Text 0 File DlgWaitCD.cpp, Line 301
    Write in overburning mode: NO (enabled: CD)

    7:39:28 AM #10 Text 0 File DlgWaitCD.cpp, Line 2715
    Recorder: MATSHITA UJDA755 DVD/CDRW

    7:39:28 AM #11 Text 0 File DlgWaitCD.cpp, Line 473
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    7:39:28 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 358713 (358713) = #358713/79:42.63
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 358711 blocks [E: MATSHITA UJDA755 DVD/CDRW]
    --------------------------------------------------------------

    7:39:28 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [E: MATSHITA UJDA755 DVD/CDRW] for write in TAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 734951424, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
    -150 | lead-in | 0 | 0x41 | 0x00
    -150 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    358713 | lead-out | 1 | 0x41 | 0x00

    7:39:28 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1127
    Removed 2 run-out blocks from end of track 1. Length: 358713 -> 358711.

    7:39:28 AM #15 Text 0 File SCSIPassThrough.cpp, Line 39
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    7:39:28 AM #16 Text 0 File SCSIPassThrough.cpp, Line 84
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    7:39:28 AM #17 Phase 24 File dlgbrnst.cpp, Line 1730
    Caching of files started

    7:39:28 AM #18 Text 0 File Burncd.cpp, Line 4187
    Cache writing successful.

    7:39:28 AM #19 Phase 25 File dlgbrnst.cpp, Line 1730
    Caching of files completed

    7:39:28 AM #20 Phase 36 File dlgbrnst.cpp, Line 1730
    Burn process started at 16x (2,400 KB/s)

    7:39:29 AM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2707
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    7:39:29 AM #22 Text 0 File MMC.cpp, Line 21893
    Set BUFE: Buffer underrun protection -> ON

    7:42:18 AM #23 TRANSFER -25 File Reader.cpp, Line 364
    Error reading data

    7:42:18 AM #24 Text 0 File Reader.cpp, Line 367
    Exception value: -1

    7:42:40 AM #25 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    7:42:44 AM #26 CDR -201 File WriterStatus.cpp, Line 200
    Invalid write state
    E: MATSHITA UJDA755 DVD/CDRW

    7:42:44 AM #27 TRANSFER -18 File WriterStatus.cpp, Line 200
    Could not perform EndTrack

    7:42:44 AM #28 Text 0 File MMC.cpp, Line 16661
    <MATSHITAUJDA755 DVD/CDRW> start Close Session

    7:43:16 AM #29 Phase 38 File dlgbrnst.cpp, Line 1730
    Burn process failed at 16x (2,400 KB/s)


    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 3/12/2005 7:28:13 AM (Prassi/Veritas driver for win 2K)
    File 'Drivers\scsiport.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=96256 bytes, created 8/4/2004 2:59:41 PM (Adapter driver for src)

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
     
    Last edited: Mar 16, 2006
  2. gwendolin

    gwendolin Senior member

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    The first thing I suggest you do is edit this post and remove your serial number

    One easy question may answer your problem, what brand of discs are you using.
     
    Last edited: Mar 16, 2006
  3. claregirl

    claregirl Member

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    :O Removed the serial number...Thanks!

    As for the CDs, they aren't the problem since I was able to burn several of them before I started getting this error. I fear it may be a registry error, since the only thing I can think of is the registry-error software I ran several days ago. I made a back-up of that file though and restored it, but I'm still having problems. I also attempted a System Restore, but I am unable to do that as well.

     
  4. gwendolin

    gwendolin Senior member

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    There are MANY threads written in this and the Nero forums for replies such as yours.
    Poor media can and does cause a lot of problems, some will allow you to burn and then suddenly they start to fail because of the inconsistency of their production.
    Sometimes you may be lucky and get through a full spindle, other times not so lucky, so once again can you give me a simple answer to the simple question.
    What brand of media are you using.

    I have checked your log and cant find anything too much out of order.

    Also what is the version of your firmware.
     
    Last edited: Mar 16, 2006
  5. claregirl

    claregirl Member

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    They are TDK 52x 700MB CD-Rs.

    MATSHITA UJDA755 1.01 for Sony
     
    Last edited: Mar 16, 2006
  6. gwendolin

    gwendolin Senior member

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    TDK is not a top line media, so it's NOT surprising that you are having problems.
    If you like to take my advice then I would suggest a better quality media such as Verbatim, Taiyo Yuden or Sony(made in Japan)

    What is the version of your firmware.
     
  7. claregirl

    claregirl Member

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    Hmmm...

    Well I'll have to purchase some different CDs tomorrow to find out if that's the case. I'd be a little surprised though, since I was able to burn several without an issue. I understand that that sometimes happens. I'll be sure to try another brand tomorrow.

    As for the firmware: MATSHITA UJDA755 1.01 for Sony
     
  8. gwendolin

    gwendolin Senior member

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    Last edited: Mar 16, 2006
  9. claregirl

    claregirl Member

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    That 1.02 does not work on my computer. You'll notice the sony version is 1.01.
     
  10. gwendolin

    gwendolin Senior member

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    This taken from your log doesnt indicate it's a Sony, anyway I hope you resolve your problem.

    I am sure that if I am in fact incorrect then someone will advise me so, Cheers.
     
  11. claregirl

    claregirl Member

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    Yes...that's why I indicated that it was version 1.01 for sony (since I have a Sony Vaio)

    Thank you for your help.

    ETA: Also, the CDs are not the problem. I just tried burning one using my other computer and it worked.
     
    Last edited: Mar 16, 2006

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