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CD rom Disappears from my computer

Discussion in 'PC hardware help' started by hamed2000, Oct 11, 2006.

  1. hamed2000

    hamed2000 Member

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    well, I saw a similar problem for Hard drive in another thread, but the answers over there didn't help me. my CD-ROM disappears from my computer menu every once in a while and for having it back, I have to restart my computer. the same things happnes for my DVD-ROM (at the same time both of them disappear). the dvd rom eject button still works but the CDROM eject buttin doesnt work. in the event directory, I see an error note like this:
    " the device' samsung CD-R/RW SW-252S' (IDE\CdRomSamsung_CD-R/RW_SW-252S________________R91____\5$2641f50770&0.1.0) disappeared from the system without first being prepared for removal." this is an plugplaymanager evet id 12.
    so i wonder if anybody knows how we can solve the problem.
    Thank you
     
  2. ddp

    ddp Moderator Staff Member

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    are they both on the same data cable & what are they jumpered as as in master, slave or cable select?
     
  3. hamed2000

    hamed2000 Member

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    well i am not very familiar with the connections and cables inside the system! should I open the case to see the situation?
     
  4. ddp

    ddp Moderator Staff Member

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    yes unless computer is still under warranty
     

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