Problem CD Writer Issue

I can no longer burn discs since the upgrade to Win 11.
I keep getting a medium error message using 3 different
burning software.
Ashampoo
NCH Express
Windows media

I use Verbatim discs and also bought a Verbatim external
cd writer and still get the same error message!!!

Called Dell support, they did a remote scan and all and suggested that i do a system restore back win 10.
Not sure what to do.
Do u have any suggestions?
Thank You,
Gary

 

What write speed are you using? If possible, try burning around 2x.

 

did all that to the lowest speed, no change.

 

This is what i see.
rw
no cd
never noticed this before.

 

Can you burn a CD?

 

no only dvd.

 

Looks like drive somehow got renamed.

 

You should be able to burn a cd. It's supported by your drive. It would help if you tried one to see if a fix I have in mind would work.

 

Many times it's still not burning!!!
It only is burning dvds not cds.

The drive somehow got renamed to PLDS DVD RWDU 8A 5 LH

 

With this procedure, you might want to first run a system restore point or perhaps save the key in your registry before proceeding-

Run regedit.

Go here-

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

Click on Upper Filters. In Edit, select Delete.

Save

Reboot.

Try a burn.

 

Will i lose any files?

 

No.

 

Dell support wanted me to do a one but do a backup first.
I'm new to this.

 

Right click on the subkey and select Export. Give it a location and name you can remember. If necessary, you can import it back into the registry later.

 

Have you had time to try what I suggested? Also, are you able to play a CD or DVD?

 

As a courtesy, would you identify if what I suggested helped or if you need more help?

 

Have you tried using AnyBurn yet? It's free.

https://www.anyburn.com/

 

Sophocles- don't waste your time. I've run into this type of person a 1000 times or more in other forums.