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Problem CD Writer Issue

Discussion in 'Audio' started by kjvbible, May 6, 2022.

  1. kjvbible

    kjvbible Regular member

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    I can no longer burn discs since the upgrade to Win 11.
    I keep getting a medium error message using 3 different
    burning software.
    Ashampoo
    NCH Express
    Windows media

    I use Verbatim discs and also bought a Verbatim external
    cd writer and still get the same error message!!!

    Called Dell support, they did a remote scan and all and suggested that i do a system restore back win 10.
    Not sure what to do.
    Do u have any suggestions?
    Thank You,
    Gary
     
  2. wither 1

    wither 1 Regular member

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    What write speed are you using? If possible, try burning around 2x.
     
  3. kjvbible

    kjvbible Regular member

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    did all that to the lowest speed, no change.
     
  4. kjvbible

    kjvbible Regular member

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    Attached Files:

  5. kjvbible

    kjvbible Regular member

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    This is what i see.
    rw
    no cd
    never noticed this before.
     
  6. wither 1

    wither 1 Regular member

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    Can you burn a CD?
     
  7. kjvbible

    kjvbible Regular member

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    no only dvd.
     
  8. kjvbible

    kjvbible Regular member

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    Looks like drive somehow got renamed.
     
  9. wither 1

    wither 1 Regular member

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    You should be able to burn a cd. It's supported by your drive. It would help if you tried one to see if a fix I have in mind would work.
     
  10. kjvbible

    kjvbible Regular member

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    Many times it's still not burning!!!
    It only is burning dvds not cds.

    The drive somehow got renamed to PLDS DVD RWDU 8A 5 LH
     
  11. wither 1

    wither 1 Regular member

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    With this procedure, you might want to first run a system restore point or perhaps save the key in your registry before proceeding-

    Run regedit.

    Go here-

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    Click on Upper Filters. In Edit, select Delete.

    Save

    Reboot.

    Try a burn.
     
  12. kjvbible

    kjvbible Regular member

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    Will i lose any files?
     
  13. wither 1

    wither 1 Regular member

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  14. kjvbible

    kjvbible Regular member

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    Dell support wanted me to do a one but do a backup first.
    I'm new to this.
     
  15. wither 1

    wither 1 Regular member

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    Right click on the subkey and select Export. Give it a location and name you can remember. If necessary, you can import it back into the registry later.
     
  16. wither 1

    wither 1 Regular member

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    Have you had time to try what I suggested? Also, are you able to play a CD or DVD?
     
  17. wither 1

    wither 1 Regular member

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    As a courtesy, would you identify if what I suggested helped or if you need more help?
     
  18. Sophocles

    Sophocles Senior member

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    Have you tried using AnyBurn yet? It's free.

    https://www.anyburn.com/
     
  19. wither 1

    wither 1 Regular member

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    Sophocles- don't waste your time. I've run into this type of person a 1000 times or more in other forums.
     
  20. ddp

    ddp Moderator Staff Member

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    I don't think so especially as he has been a member for 14yrs & 103 posts.
     

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