hopefully someone can help with this. first, this is a hp763n w/ a pentium 4 2.53Ghz/512 ram/80gb hard drive. running xp. my buddy had comcast come out and install his cable and internet, then 3 days later the computer flopped. it (meaning the computer) boot up to a screen that basically says: "windows couldn't start normally". then it gives options to start in: 1. safe mode 2. safe w/networking 3. safe w/ command 4. last known good config 5. start normally every time i choose one of the options it goes to the "windows loading" screen and then resets. it just won't advance past this. i tried the solution that hp gave, which was to hit F10 until the advanced options came up to run a diagnostic, but the system gives me the error "invalid boot.ini file"...booting from c\windows\ any and all help would be greatly appreciated. i know that i am not a regular here in the pc forum, but i do have a some time in the dvd-shrink forum, and i have never had a problem go unsolved thanks to the great people here at afterdawn. thanks again to all that respond!!!