Hi, I am trying to copy my first DVD and am encountering problems (and its beginning to drive me up the wall!). I'm very new to this stuff so please bear with me - my DVD writer is "ATAPI DVD DUAL 4xMax" and the blank DVDs I am trying to use are "8x 4.7GB DVD-R". I am receiving a message saying "please insert a blank disc" even when using a disc which I know has something on. Windows Media Player is only recognising CDs, not DVDs. Do I need to upgrade the firmware? If so, I am struggling to find where to get this from. Can anyone help please?