Hello, I have a Dell 3000 series computer with window XP, that got the Blue Screen Of Death problem and I decided to do a system restore. In the past, when I press CTRL and F11, it took me to the restore page and I could do it. But this time, when I go to that page, where the upper part has a button for you to click to restore, and the lower part has a button to reboot. The mouse did not appear. When I use the keyboard to move up and down, it took me to the reboot button and stuck there. It does not let me go up to the "restore" button. Any suggestion anyone. Thank you in advance.