Cyberhome DVD/RW nightmare

davenmass · Jul 25, 2006

Cyberhome dvd rw,s are good,onr touch and that,s it to record,do not buy maxell dvd,s there not compatable.You can write to cyberhome and they will tell you wich to buy and they sell them or go to any audio store or circiutcity or staples.also you can ask them if your dvd recorder needs an update.dave

carbol · Jul 26, 2006

Cyberhome's e-mail address's (Sales and Support) just return your message and the phone # is a recording that cuts off and doesn't allow you to talk to a human. I don't think that the Best Buy guys will even talk to you about it (no money to be made there) they will want to take it in for repair and charge you big bucks for fixing something that still won't work. I'm just trying to make the best out of a bad product and not screw things up anymore than they already are. Would like to hear from somebody that did the upgrade to a 1200mu and find out if it worked. Thanks, Carol

cyberhfan · Jul 26, 2006

you can option use it for spare parts or sell it as is on e bayed.

gbi9cdnk3 · Aug 3, 2006

<a
href="http://www.sfgate.com/cgi-bin/article.cgi?file=/c/a/2006/06/13/MNG5RJDKKS4.DTL">Importer
busted over counterfeit DVD players 
20K units seized are worth more than $2 million</a>

 

- <a href="mailto:glenmartin@sfchronicle.com">Glen
Martin, Chronicle Staff Writer</a> 

Tuesday, June
13, 2006
 


(06-13) 15:40 PDT FREMONT - A multi-agency task force has
executed
a search warrant on the country's largest importer of DVD recorders and
players, confiscating eight tractor-trailer loads of recorders
allegedly
bearing counterfeit trademarks.

James Sibley, a Santa Clara County deputy district attorney,
said the
warrant was served June 8 on Fremont-based Cyberhome USA, a U.S.
affiliate
of Cyberhome Taiwan. Sibley said the value of the 20,000 units exceeds
$2
million.

Sibley said agents from the REACT task force, an
anti-counterfeiting
strike team composed of agents from five California counties and the
state
and federal governments, served the warrant. No arrests have been made,
Sibley said, but a criminal investigation is ongoing. 
Representatives of Cyberhome could not be reached for comment.

Cyberhome had a leasing agreement with Philips Co. to
manufacturer
relatively low-end recorders and players, Sibley said.

"Cyberhome ran up a $22 million bill with Philips, which they
didn't
pay," Sibley said. "So Philips pulled their license. The problem is
that
Cyberhome kept manufacturing and selling recorders and players under
the
Philips trademark."

The products weren't inferior, Sibley said -- essentially,
they were
the same as the recorders and players sold under the licensing
agreement.
But they were not authorized by Philips -- and Philips wasn't getting
paid.

"This is about trademark infringement, not product quality,"
Sibley
said. Sibley said Cyberhome USA was importing the unauthorized DVD
equipment "by the shipping container load" from Taiwan.

Sibley said that trademark infringement is a mushrooming
problem for
American business, with China and Taiwan accounting for most of the
violations.

"We anticipate it will get even worse as the manufacturing
base in
those countries expands," he said.

Sony was once the largest exporter of DVD equipment to the
United
States, but Cyberhome stripped them of that position last year, Sibley
said.

"Now Sony may be number one again," he said.

E-mail Glen Martin at <a
href="mailto:gmartin@sfchronicle.com">gmartin@sfchronicle.com</a>.


 

URL:
http://sfgate.com/cgi-bin/article.cgi?file=/c/a/2006/06/13/MNG5RJDKKS4.DTL


 
 
 
 
 
<table border="0" cellpadding="10" cellspacing="0"
width="770">
<tbody>
<tr>
<td align="left" valign="top"> Warranty
& Return Policies </td>
</tr>
<tr>
<td align="left" valign="top"> 30-day
money back guarantee.
 All
products available on the CyberHome Online Store come with a 30-day
money back guarantee.
If you're not completely satisfied with your purchase, you may return
it for a full refund, less shipping charges. 
 Before
returning any product, you must first contact us for a Return
Authorization Number
(RMA#). To obtain an RMA Number, contact <a
href="mailto:support@cyberhome.com">CyberHome Support</a>.
Please include the Order
Number and reason for return in your Email. 
</td>
</tr>
<tr>
<td align="left" valign="top"> Limited
Warranty
 
<a
href="http://www.cyberhome.com/downloads.asp?Product=General">Click
Here</a> to download the latest Warranty Card in PDF format." 

 
Shipping Information 
The customer is responsible for shipping costs to the
Service Center, while CyberHome will
cover return shipping to the customer. Service Center Address: 
 Ship all returns to: 
CyberHome Entertainment USA 
Atten: RMA Number 
48350 Fremont Blvd. 
Fremont, CA. 94538 

 
<hr noshade="noshade" size="1">
 For questions about warranty or return
issues, contact us at: 
Tel: (888) 302-2727 
Fax: (510) 353-6089 
Email: <a
href="mailto:support@cyberhome.com">CyberHome Support</a> 

</td>
</tr>
</tbody>
</table>
 
 
 
 
http://web.archive.org/web/20041025174812/http://www.cyberhome.com/recorders_special_offer.asp 
 
<table border="0" cellpadding="10" cellspacing="0">
<tbody>
<tr>
<td valign="top">
<table border="0" cellpadding="5" cellspacing="0">
<tbody>
<tr>
<td valign="top">
Special Repair/Replacement
Offer for DVD Recorders
</td>
</tr>
</tbody>
</table>
<table border="0" cellpadding="5" cellspacing="0"
width="100%">
<tbody>
<tr>
<td valign="top">
If you own a
CyberHome DVD Recorder and have experienced certain
problems, you may be eligible for special repair or replacement
options. 
</td>
</tr>
</tbody>
</table>

<table border="0" cellpadding="5" cellspacing="0"
width="100%">
<tbody>
<tr>
<td valign="top">
What specific models and problems does
this offer apply to?
</td>
</tr>
<tr>
<td valign="top">
This offer applies to the following problems
occurring with CH-DVR 1500/2500 DVD Recorders:
</td>
</tr>
<tr>
<td valign="top">
<ul>
<li>Disc tray will not open.</li>
<li>Front Display reads "CYBERHOME" and the unit is
frozen and does not respond.</li>
<li>Unit is frozen or will not power on.</li>
<li>Displays "NO DISC" when a DVD or compatible DVD
Recordable Disc is inserted.</li>
<li>Unable to Play any discs or Record to
compatible discs.</li>
<li>Unable to finalize compatible DVD+R discs.</li>
</ul>
</td>
</tr>
</tbody>
</table>
<table border="0" cellpadding="5" cellspacing="0"
width="100%">
<tbody>
<tr>
<td valign="top">
What if my warranty has expired?
</td>
</tr>
<tr>
<td valign="top">
Repair or Replacement is free. CyberHome
will accept returns of all units affected by the problems listed above,
regardless of warranty status, and all repair fees will be waived. This
includes units that are out of the normal warranty period. 
</td>
</tr>
<tr>
<td valign="top">
The customer is responsible for shipping cost to
the Service Center, and CyberHome will cover return shipping to the
customer. 
</td>
</tr>
</tbody>
</table>

<table border="0" cellpadding="5" cellspacing="0"
width="100%">
<tbody>
<tr>
<td valign="top">
What does this offer exclude?
</td>
</tr>
<tr>
<td valign="top">
This offer does not cover units damaged by:
misuse, abuse, negligence, modification or unauthorized repair. 
</td>
</tr>
</tbody>
</table>


<table border="0" cellpadding="5" cellspacing="0"
width="100%">
<tbody>
<tr>
<td valign="top">
What are my options?
</td>
</tr>
<tr>
<td valign="top">
Customers who meet the criteria listed above may
choose from the following options for repair or replacement:
</td>
</tr>
</tbody>
</table>
<table border="0" cellpadding="5" cellspacing="0"
width="100%">
<tbody>
<tr>
<td valign="top">
Option 1: REPAIR
</td>
</tr>
<tr>
<td valign="top">
Your unit will be repaired free of charge,
regardless of warranty status. Only shipping fees to CyberHome will
apply. The customer is responsible for shipping cost to the Service
Center, and CyberHome will cover return shipping to the customer. 
</td>
</tr>
<tr>
<td valign="top">
 If you select this option, you must request
an RMA (Return Material Authorization) Number from CyberHome before
returning your product. All returns must have a valid RMA Number shown
clearly on the OUTSIDE of the packaging, and include a copy of the
Proof of Purchase. 
</td>
</tr>
</tbody>
</table>
<table border="0" cellpadding="5" cellspacing="0"
width="100%">
<tbody>
<tr>
<td valign="top">
Option 2: REPLACEMENT
</td>
</tr>
<tr>
<td valign="top">
Your unit will be replaced free of charge with a
new CH-DVR 1530 DVD Recorder. The CH-DVR 1530 is a
new model with similar specifications to the CH-DVR 1500/2500
recorders. For details, see the <a
href="http://www.cyberhome.com/DVD_Recorders_Comparison.asp">
DVD Recorders Comparison Chart</a> page with links to
Specifications and User Manuals for both models.
</td>
</tr>
<tr>
<td valign="top">
 If you select this option, you must request
an RMA (Return Material Authorization) Number from CyberHome before
returning your product. All returns must have a valid RMA Number shown
clearly on the OUTSIDE of the packaging, and include a copy of the
Proof of Purchase. 
</td>
</tr>
</tbody>
</table>


<table border="0" cellpadding="5" cellspacing="0">
<tbody>
<tr>
<td colspan="2" valign="top">
Make your Choice.
</td>
</tr>
<tr>
<td colspan="2" valign="top">
Select either Repair or Replacement below to fill
out the appropriate RMA Request Form and begin service on your recorder:
</td>
</tr>
<tr>
<td valign="top"><a
href="http://www.cyberhome.com/contact_support_rma.asp?Product="><img
src="repair_big.gif" border="0"></a> 
</td>
<td valign="middle">
Your recorder will be repaired free-of-charge. You
will be responsible for shipping costs to CyberHome.
</td>
</tr>
<tr>
<td valign="top"><a
href="http://www.cyberhome.com/contact_support_1525rma.asp?Product="><img
src="replacement_big.gif" border="0"></a> 
</td>
<td valign="middle">
<table border="0" cellpadding="0"
cellspacing="0">
<tbody>
<tr>
<td valign="top">
Your unit will be replaced with a CH-DVR
1530 DVD Recorder.
</td>
</tr>
<tr>
<td valign="top"><img src="space.gif"
height="5"> 
</td>
</tr>
<tr>
<td valign="top">
By selecting this
option, you acknowledge that acceptance of the CH-DVR
1530 constitutes satisfaction of our limited warranty. Your new
recorder will be issued a new <a
href="http://www.cyberhome.com/downloads.asp?Product=General">Limited
Warranty</a>.
You will be responsible for shipping costs to CyberHome. Once the
CH-DVR 1530 is accepted there will not be an opportunity to switch back
to the previous CH-DVR 1500 unit. This is a limited time offer.
CyberHome reserves the right to modify or cancel this offer at any
time. This offer is not retroactive and does not apply to any past
service performed on CyberHome DVD recorders. No refunds will be given
for any previous service, shipping or related fees. 
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>

</td>
</tr>
</tbody>
</table>
 
 
 
 
 
http://support.cyberhome.com/support_web.nsf/All_DOCs/A8EF890BF491C53C882571020008A25F 
 
 
<form>
<script language="JavaScript">

</script>
<table border="0" cellpadding="0" cellspacing="0"
width="670">
<tbody>
<tr>
<td align="left" valign="top"> <a
href="http://support.cyberhome.com/support_web.nsf"> 
</a> </td>
</tr>
</tbody>
</table>
<table border="0" cellpadding="5" cellspacing="0"
width="670">
<tbody>
<tr>
<td>
CH-DVR 1500 BIOS Update 
</td>
</tr>
</tbody>
</table>
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width="670">
<tbody>
<tr>
<td align="left" width="100%">
<hr color="#888888" noshade="noshade" size="1"
width="100%"></td>
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<td>
 
File: <a
href="ftp://209.237.61.78/cyberhome/1500/Firmware/U0407200401XA.ZIP">U0407200401XA.ZIP</a> Version: U0407200401X /
Date: 9-Jun-2004 / Size: 1.47MB 

<img
style="width: 600px; height: 437px;" alt=""
src="http://www.cyberhome.com/images/tuners_XP.gif">
 
FIRMWARE
UPDATE 
 
There are two
upgrade files available for
CH-DVR 1500 units with different tuners. To determine which file to
use, look on the back of your DVD recorder for the following label and
take note of the "USA/X" or "USA/P" marking. The "X" or "P" will
determine the file that you will download to upgrade your unit as shown
below: 
 
<a
href="http://www.cyberhome.com/images/tuners_XP.gif">http://www.cyberhome.com/images/tuners_XP.gif</a> 
 
For "USA/X"
units, use the file <a
href="ftp://209.237.61.78/cyberhome/1500/firmware/U0407200401XA.ZIP">U0407200401XA.ZIP</a> 
For "USA/P"
units, use the file <a
href="ftp://209.237.61.78/cyberhome/1500/firmware/U0407200401PA.ZIP">U0407200401PA.ZIP</a> 
 
Check the
MANUFACTURED DATE on the back
label of your recorder before applying this update. This update is not
required, and will NOT RUN, on recorders manufactured on or later than
January 2005. Do not attempt to apply this update to recorders made on
or after this date. 
 
 
To
upgrade the firmware of your CH-DVR 1500: 
 
FIRST, FINALIZE ANY
DISCS THAT ARE STILL UN-FINALIZED. IF YOU WAIT UNTIL AFTER THIS UPGRADE
IS APPLIED TO FINALIZE A DISC, THE DISC WILL NOT FUNCTION PROPERLY.
DISCS BURNED WITH THE OLD FIRMWARE MUST BE FINALIZED WITH THE OLD
FIRMWARE. 
 
1. Download
the correct ZIP file using
the guidelines above and extract the UPD file. Burn the UPD file to a
CD-R or CD-RW disc using Windows XP or a burner program such as NERO.
Only CD-R or CD-RW discs can be used to update, not DVD recordable
formats. 
 
2. Place the
disc in the recorder and press ENTER when you see the file name
on-screen. 
 
3. The screen
will turn GREEN. -- DO NOT
TOUCH ANY BUTTONS OR POWER THE UNIT OFF -- The screen will begin to
turn black, little by little as a black bar moves down from the top as
shown: 
 
<a
href="http://www.cyberhome.com/images/tuners_XP2.gif">http://www.cyberhome.com/images/tuners_XP2.gif</a> 

 
<img style="width: 300px; height: 218px;" alt=""
src="tuners_XP2.gif"> 
 4. Eventually, the screen will turn
completely black and the player will RESET. At this point, remove the
disc. The upgrade is complete. *If the unit loads the disc again and
the file name appears on-screen, do not press ENTER again. Simply eject
the disc. 
 
5. Enter the
SETUP MENU with the SETUP button on the remote and choose FACTORY RESET
as shown below: 
 
<a
href="http://www.cyberhome.com/images/tuners_XP3.gif">http://www.cyberhome.com/images/tuners_XP3.gif</a> 

<img
style="width: 300px; height: 218px;" alt=""
src="tuners_XP3.gif">
 6. Check the VERSION in the SETUP under
SYSTEM SETUP -> VERSION. This should be the same as the file
name
listed for this update, followed by "P" or "X", depending on the tuner
type in your unit.
 
</td>
</tr>
</tbody>
</table>

<table bgcolor="white" border="0" cellpadding="5"
cellspacing="2" width="670">
<tbody>
<tr bgcolor="#e2e2e2">
<td>
Doc Number: 
061256605I
</td>
<td>
Last Updated: 
01/30/2006
</td>
</tr>
<tr bgcolor="#e2e2e2">
<td colspan="2">
Products Affected: 
DVR 1500
</td>
</tr>
</tbody>
</table>

 

</form>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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<script language="JavaScript">

</script>
<table border="0" cellpadding="0" cellspacing="0"
width="670">
<tbody>
<tr>
<td align="left" valign="top">
<a href="http://support.cyberhome.com/support_web.nsf"> 
</a></td>
</tr>
</tbody>
</table>
<table border="0" cellpadding="5" cellspacing="0"
width="670">
<tbody>
<tr>
<td>
CH-DVR 1500 Servo Update

</td>
</tr>
</tbody>
</table>
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width="670">
<tbody>
<tr>
<td align="left" width="100%">
<hr color="#888888" noshade="noshade" size="1"
width="100%"></td>
</tr>
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width="670">
<tbody>
<tr>
<td>
 
File: <a
href="ftp://209.237.61.78/cyberhome/1500/Firmware/D042130A.ZIP">D042130A.ZIP</a> Version: 130A / Date:
9-Jun-2004 / Size: 700KB 
 
SERVO
UPDATE 
 
This is a ZIP
File that contains a
firmware upgrade for the DVD Recorder's SERVO. You must first extract
the *.B00 file from this ZIP file, then use a BURNING program such as
NERO to burn the *.B00 file to a CD-R/RW disc that will be used to
upgrade the unit. Only CD-R or CD-RW discs can be used to update, not
DVD recordable formats. You must use the settings: NO MULTISESSION and JOLIET FILE SYSTEM. 
 
Important: You cannot simply drag the
file to a recordable disc using Windows XP. This will create a
Multi-Session Disc. 
 
This upgrade
improves DVD+R/RW Disc Compatibility for recording. 
 
Check
the MANUFACTURED DATE on the
back label of your recorder before applying this update. This update is
not required, and will NOT RUN, on recorders manufactured on or later
than January 2005. Do not attempt to apply this update to recorders
made on or after this date. 
 
You must
apply the FIRMWARE Update available on this site before applying this
SERVO Update. 
 
To
upgrade the Servo Firmware of your CH-DVR 1500: 
 
1. Enter the
SETUP MENU and choose SYSTEM
SETUP -> VERSION. To apply this upgrade, your DVD Recorder must
meet
the minimum requirements as shown in the following diagram: 
 
<a
href="http://www.cyberhome.com/images/DVR_SERVO1.gif">http://www.cyberhome.com/images/DVR_SERVO1.gif</a> 

<img
style="width: 600px; height: 301px;" alt=""
src="http://www.cyberhome.com/images/DVR_SERVO1.gif">

*If your recorder does not meet these requirements,
DO NOT APPLY THIS UPGRADE! 
 
2. Place the
Upgrade Disc in the recorder and press ENTER when you see the file name
on-screen. 
 
3. You will
see the message "UPGRADE" in the bottom right corner of the screen and
the disc door will OPEN, then CLOSE. 
-- DO NOT
TOUCH ANY BUTTONS OR POWER THE UNIT OFF -- 
 
4. After a
few seconds, the disc door
will OPEN again. Remove the disc. -- DO NOT TOUCH ANY BUTTONS OR POWER
THE UNIT OFF -- WAIT FOR THE UNIT TO RESET. 
 
5. After the
unit RESETS, the disc tray
will CLOSE. If the upgrade disc is still in the unit, simply press
EJECT to eject the disc. 
 
6. Check the
VERSION in the SETUP under
SYSTEM SETUP -> VERSION. The last version on the bottom of the
screen should show the version listed above. 

</td>
</tr>
</tbody>
</table>

<table bgcolor="white" border="0" cellpadding="5"
cellspacing="2" width="670">
<tbody>
<tr bgcolor="#e2e2e2">
<td>
Doc Number: 
061258238Z
</td>
<td>
Last Updated: 
02/03/2006
</td>
</tr>
<tr bgcolor="#e2e2e2">
<td colspan="2">
Products Affected: 
DVR 1500
</td>
</tr>
</tbody>
</table>

 

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<td align="left" valign="top">
<a href="http://support.cyberhome.com/support_web.nsf"> 
</a></td>
</tr>
</tbody>
</table>
<table border="0" cellpadding="5" cellspacing="0"
width="670">
<tbody>
<tr>
<td>
How Recorder Title
Deletion is Handled

</td>
</tr>
</tbody>
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width="670">
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<td>
 
This article
describes how title deletion or erasing is handled on +R discs and +RW
discs 
 
+R
Discs: 
When a title
is deleted on a +R disc, it
is only removed from the directory or index. The space that was used
for the title is not released. Consequently no space is released for
reuse. The recording time available for the disc, before the erasure,
will be the same as after the title is released. The only change will
be that the title erased will not be visible in the disk listing or
index.. 
 
+RW
Discs: 
RW discs
function in a way similar to hard disks. When a title is deleted the
follow changes occur:
<ul>
<li>The
title is deleted from the directory or index, in a similar fashion to a
+R disc. </li>
<li>The
spaced used by the title is recovered and made available for use. </li>
</ul>
 
However
the space that is made available for reuse will
not automatically link to other unused space on the disk. If the erased
space is selected for a recording session, the recording will be
limited to the erased size of the space. 
 
For example: 
Suppose three
titles are on a disc
labeled Title 1, Title 2, and Title 3 in sequential order. Each title
represents a recorded selection of one hour in length. The disc is set
for a total recording time of 4 hours. Title 2 is erased. A recording
schedule is then set up to record a two hour show. 
 
The result
will be that only one hour of
the show will be recorded into the Title 2 space. Then the recording
will cut off. The reason for this is that Title 2 was selected before
the recording session started. 
 
In order to
record the two hour show,
Title 3 must also be erased or a one hour selection must be recorded to
completely fill the Title 2 position. If the Title 2 position is filled
with a one hour selection, then the two hour show will appear after
Title 3. 
 
If Title 2
and Title 3 are both erased,
then their free space will be linked together along with the rest of
the disc. The rest of the disc after Title 1 will be available for a
single recording of up to 3 hours. 
 
The other way
to reclaim space would be to erase the entire disc. 
 
So if titles
are erased from an +RW
discs, leaving fragments of unrecorded space, the fragments, if
selected, will be used before the remaining free space is used.
Additionally each recording session can only use a single fragment. If
the fragment is shorter the recording session, the recording session
will be prematurely stopped. 
 
A-B
Erase: 
The A-B Erase
tool is only available for +RW discs. Performing an A-B Erase will notrelease
the erased space for rerecording. The section that is erased by this
technique will not be shown but the space is still considered to be
used. 
 
If the entire
title that includes the A-B
Erasure is deleted, the A-B erased space will then be recovered and
available for reuse. 


</td>
</tr>
</tbody>
</table>

<table bgcolor="white" border="0" cellpadding="5"
cellspacing="2" width="670">
<tbody>
<tr bgcolor="#e2e2e2">
<td>
Doc Number: 
06431339S
</td>
<td>
Last Updated: 
04/28/2006
</td>
</tr>
<tr bgcolor="#e2e2e2">
<td colspan="2">
Products Affected: 
DVR 1200MU, DVR 1200MU1, DVR 1200ZU, DVR 1500, DVR 1530, DVR 1600MU,
DVR 1600MU1, DVR 1600ZU, DVR 2500
</td>
</tr>
</tbody>
</table>

 

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<td align="left" valign="top">
<a href="http://support.cyberhome.com/support_web.nsf"> 
</a></td>
</tr>
</tbody>
</table>
<table border="0" cellpadding="5" cellspacing="0"
width="670">
<tbody>
<tr>
<td>
Warranty and Support for
"Region Free" Players

</td>
</tr>
</tbody>
</table>
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width="670">
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<td align="left" width="100%">
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</tbody>
</table>
<table border="0" cellpadding="5" cellspacing="0"
width="670">
<tbody>
<tr>
<td>
 
The producers
of commercial media have
instituted a series of laws for the manufacturers of DVD equipment
designated for sale in the U.S. that manufacturers are required to
obey. Parts of these regulations address the subject of <a
href="http://support.cyberhome.com/support_web.nsf/7755785d1182b4c5882570b5000a8caf/1ca8340ba2553e7888257102005dcb9e?OpenDocument">Regions</a>. 
 
A consortium
of media producers has
divided the World into 5 distinct Regions for the sale and distribution
of DVD media and equipment for the purposes of combating piracy
concerns. Most commercial DVD's and all DVD equipment legally
designated for sale in the U.S. are configured for this Region 1.
Regions are different than video format – PAL and NTSC. As it
turns
out, since the U.S. video format is NTSC and the rest of the world is
mostly PAL the majority of U.S. DVD's (Region 1) discs are in NTSC
format and the majority of overseas discs (other regions) are in PAL
format. 
 
Additionally,
some DVD's are marketed as
"All Regions" which is sometimes referred to as "Region Free." These
are generally created and distributed by media producers not interested
in using region restrictions to reduce piracy. Most Cyberhome equipment
will work with "All Region" or "Region Free" DVD's. 
 
Cyberhome
Entertainment, like all other
equipment manufacturers, is not allowed to produce "Region Free"
equipment for sale in the U.S. 
 
Any Cyberhome
equipment offered for sale
in the U.S. that has been modified by a third party; is being offered
for sale from outside the U.S.; or has been imported for sale in the
U.S. by an unauthorized seller; is in violation of the previously
mentioned rules and regulations. 
 
<table border="4" bordercolor="black"
cellpadding="10" cellspacing="0" width="100%">
<tbody>
<tr valign="top">
<td valign="middle" width="100%">
<ul>
The
Cyberhome Warranty refers only to units designated for sale in the U.S.
and explicitly excludes units that have been modified in any way. For
this reason all Cyberhome equipment designated as "Region Free" or that
has been modified to make them "Region Free" WILL
NOT be covered or serviced under the Cyberhome Warranty.
</ul>
</td>
</tr>
<tr valign="top">
<td width="100%">
<ul>
Additionally,
Cyberhome customers that request support for "Region Free" equipment
will be denied support. If it is determined during a support session
that the customer is requesting support for "Region Free" equipment,
support will be terminated immediately. 
</ul>
</td>
</tr>
</tbody>
</table>
 
Should you
own a Cyberhome "Region Free"
unit and need support or service in the U.S., your must contact the
party that sold it to you as Cyberhome
will not provide any support or services for these units. 
 
 
Keywords:
Region 2 modification firmware region free codes region-free 


</td>
</tr>
</tbody>
</table>

<table bgcolor="white" border="0" cellpadding="5"
cellspacing="2" width="670">
<tbody>
<tr bgcolor="#e2e2e2">
<td>
Doc Number: 
062278169F
</td>
<td>
Last Updated: 
05/03/2006
</td>
</tr>
<tr bgcolor="#e2e2e2">
<td colspan="2">
Products Affected: 
DVD 300,
DVD 300MU, DVD 320, DVD 402, DVD 500, DVD 655, DVR 1200MU, DVR 1200MU1,
DVR 1200ZU, DVR 1500, DVR 1530, DVR 1600MU, DVR 1600MU1, DVR 1600ZU,
DVR 2500, DX162D, EX162E-A
</td>
</tr>
</tbody>
</table>

 

</form>
 
 
 
 
 
 
 
 

<a name="Cyberhome CH 1500"></a>Cyberhome CH-DVR 1500, 1500C, 2500
DVD Recorders
 

<img src="http://www.drx9000repair.netfirms.com/CH1500Power.jpg"
border="1" height="375" width="500">
Sirtec Power Supply Model HPO-045-103 A1 /
104 
Used in CH-DVR 1500 Series DVD Recorders
Outputs
are +5 volts 3 amps, +3.3 volts 2.6 amps, +12 volts 3 amps. 
If the recorder stops playing discs, won't turn on or acts erratically
with noisy sound, the power supply may be bad.  If you see
capacitors (the round shiny metal cans) that have tops that are swollen
or have burst that's a sure sign of failure!  Check the +5 and
+12 volt outputs on CN2 and CN3 for the DVD burner and the 3.3 volt
output on pins 1 and 2 of CN4 for the proper voltages +/-10% with a
DVM. The negative lead can be connected anywhere on the
chassis.  Output voltages on all the pins are:
CN1 voltages:
<div style="text-align: center;"></div>
<ol style="text-align: center;">
<li>
-12
</li>
<li>
0
</li>
<li>
0
</li>
<li>
+12
</li>
<li>
0
</li>
<li>
+5
</li>
<li>
+3.3
</li>
</ol>
<div style="text-align: center;"></div>
CN2, CN3 voltages:
<div style="text-align: center;"></div>
<ol style="text-align: center;">
<li>
+12
</li>
<li>
0
</li>
<li>
0
</li>
<li>
+5
</li>
</ol>
<div style="text-align: center;"></div>
CN4 voltages:
<div style="text-align: center;"></div>
<ol style="text-align: center;">
<li>
+3.3
</li>
<li>
+3.3
</li>
<li>
n/c
</li>
<li>
n/c
</li>
<li>
n/c
</li>
<li>
n/c
</li>
<li>
+5
</li>
<li>
+5
</li>
<li>
0
</li>
<li>
+4.75
</li>
</ol>
<div style="text-align: center;"></div>
CN5 voltages:
<div style="text-align: center;"></div>
<ol style="text-align: center;">
<li>
-19
</li>
<li>
-19
</li>
<li>
0
</li>
<li>
-24
</li>
</ol>
<div style="text-align: center;"></div>
CN6 voltages:
<div style="text-align: center;"></div>
<ol>
<li style="text-align: center;">
+4.75
</li>
<li>
<div style="text-align: center;"></div>
+5
</li>
</ol>
 
Removing
the Power Supply for Repair
If the
power supply voltages are not correct the board should be removed and
sent in for repair.  First, turn off the rear power switch and
unplug the AC power cord.  Then disconnect the cables by
gripping the wires firmly and pulling up. You may have to rock back and
forth slightly to get the connector to come free.  To remove
the connector for AC power at the front be sure and squeeze the plastic
tab to unlatch the housing before pulling up.  Then take out
the 2 screws and squeeze the 2 plastic tabs one at a time with needle
nose pliers while gently lifting up to dislodge the board.  
Note: Do not try to update
the FIRMWARE for any reason until the power supply is repaired or it
will fail and leave you with a dead recorder!
To
replace the board lower it down onto the two plastic spacers until they
click in place then install the 2 screws.  Push on the power
connectors until they click in place but do not press too hard on the
ones along the rear without supporting the board with one hand since
there is nothing underneath to prevent breaking it if you press too
hard.
Repairs
carry a 90 day warranty. 
Warranty is void if a fan is not installed to cool the power supply and
does not cover additional failures of Chinese capacitors which are
unpredictable, damage due to lightning, power surges and other natural
disasters.
<hr>
 

<img src="http://www.drx9000repair.netfirms.com/CH1500Fan.jpg"
border="1" height="337" width="450">
50mm Cooling Fan installed in CH-1500
A small
12 volt cooling fan should be installed to keep the power supply from
overheating. The fan does not have to be mounted in a hole cut in the
case since there is a lot of air inside the unit for cooling but can be
positioned anywhere that it can blow air over the heat sinks on the
PCB.  A 50mm fan can be mounted on the chassis or a 60mm fan
in the recessed area with double sided tape or a dab of RTV silicon
rubber. 
Choose
the one with lower wattage, slower speed and lower CFM rating to keep
it quiet.   For power it can be plugged into CN2
using a small plug like PC cabinets use for connecting the lights and
switches to the motherboard as shown in the photo.  Pin #1 of
CN2 is +12 and #2 is ground. Although a switching function was built
into the power supply it was not implemented on the main board so the
power stays on and the fan continues to run all the time the rear power
switch is on.  It is recommended that the rear power switch be
turned off when the unit is not in use.  We have fans
available for $10.00 that are similar to models found at most
electronics and computer stores for $19.95.  Ninety day
warranty is void if a fan is not installed to cool the power supply.
<hr>
<img
src="http://www.drx9000repair.netfirms.com/CH1500_60mmFan.jpg"
border="0" height="400" width="533">
60mm Cooling Fan installed in CH-1500
A 60mm
fan may be installed in the CH-1500 in the recessed area as shown in
order to clear the cover.  It blows more cooling air and is
quieter than a 50mm model.  We have fans available for $10.00
that are similar to models found at most electronics and computer
stores for $19.95  Remove the power supply wires from the
plastic clip in the sunken area behind the DVD burner and pry it up
with a screwdriver.  Then peel off any remaining adhesive
residue.  The wires can be pulled forward to make room for the
fan and secured with the plastic clip or a cable tie and metric screw
in a spare hole in the chassis between the power supply and DVD burner
as shown in the center of the photo. (The DVD burner was removed for
clarity.)  Stick the fan down in the sunken area where the
wire clip was located behind the DVD burner with double sided
tape.  Orient the fan so the label is towards the front and
turn it slightly clock-wise before sticking it down so air will blow in
the proper direction towards the power supply.  Plug the power
connector for the fan into CN2 with the red 12 volt wire on Pin 1 and
black or blue ground wire on Pin 2 as shown. Be sure the fan is secured
before applying power and don't stick your fingers in it because the
sharp blades can cut you.  Although a switching function was
built into the power supply it was not implemented on the main board so
the power stays on and the fan continues to run all the time the rear
power switch is on.  It is recommended that the rear power
switch be turned off when the unit is not in use. Ninety day warranty
on power supply repairs is void if a fan is not installed for
cooling.  (Note: Fan supplied may look different
than the photo.)
<hr>
<img
src="http://www.drx9000repair.netfirms.com/ch1500_HeatsinkMod.jpg"
border="1" height="300" width="400">
CH-1500C with factory power supply mod.
An owner
sent me this photo of his
CH 1500C with a factory power supply mod that takes the head sink off
the PC board and moves it to the rear panel.  Now the heat is
away from
the components on the PC board.  I don't recommend trying to
do
anything like that yourself since it's dangerous and you can ruin the
board, just installing the small fan should be sufficient. (photo
courtesy of G. D. Kramer) 
<hr>
Other CH-1500 Problems
<ul>
<li>
  Discs Need
Format.  The 1500
formats the disc automatically when you put in a blank DVD+R or DVD+RW
to record.  It always seems to do that even for DVD+R discs
that don't normally require formatting.  It only takes about
10 seconds and when finished says 99% Free then you have to press stop
and can go ahead and Record normally.  If formatting is not
successful you may be using the wrong type of disc, the burner may be
bad or the power supply need repair.
</li>
<li>
Discs
Won't Play.  Don't forget to Finalize the disc
after recording or you won't be able to play it in a DVD player.
</li>
<li>
Loader/Burner Problems. If the
DVD burner is suspect it can be tested in a PC to play DVD's and record
them with Nero 6 since it's a standard internal IDE drive.  The
CH-1500 comes stock with a Cyberhome DX042D DVD writer but an NEC
ND-1100A will work as a replacement and I think a newer ND-1300A will
also work since it's the same unit with updated firmware. The ND-2510A
will definitely also work because I tried one with Mad Dog firmware
with excellent results.  It will not allow recording on DVD-R
discs however.  An ND-2500A will not work because it can't do
bit setting to finalize the disc and change the book type to
DVD-Rom.  I tried a Pioneer DVR-106D with ver. 1.08 firmware
and it will work to burn DVD+R's but not DVD-R discs. 
However, the Pioneer was not able to change the book type of the DVD+R
disc to DVD-Rom so it can play in most DVD players.  It will
only play in the ones that can handle raw DVD+R's.  A newer
model drive may be easier to find but will not give you any additional
features such as faster speeds.  A LiteOn DDW-451S will not
work.
</li>
<li>
Removal. To
remove the drive from the cabinet for replacement you have to get the
tray to open similar to removing a stuck disk and snap off the trim
piece on the front of the tray.  Then unplug the cables,
remove the one screw at the back of the tray holding the drive and
slide it back and lift out.
</li>
<li>
Forgets Settings. If
the unit tends to forget it's settings the 3 volt battery has probably
gone dead.  The battery is in the funny looking black plastic
holder in the right rear corner that is sticking up vertically in the
photo.  You can probably find one at Radio Shack or Wal-Mart.
</li>
</ul>

I<img src="http://www.drx9000repair.netfirms.com/CH1500Battery.jpg"
border="0" height="300" width="400">
<ul>
<li>
Low Audio Output. The
audio output from the Stereo jacks tends to be lower than any other
audio components when playing a DVD and the output is low and muffled
when listening to a TV station with the built-in TV tuner. 
The audio comes from the CS4334 D/A converter chip, U23 and goes
through a low pass filter made up of some resistors and capacitors then
to a 4558 Op Amp, U27.  The filter is used because the output
of U23 has a lot of high frequency noise on it that needs to be
filtered out but it also attenuates the audio signal too much and kills
the high frequency response.  I increased the audio to a more
normal level by jumping a resistor across the filter to bypass more of
the signal around it using two 470 ohm resistors in series. One pair of
resistors is for the left and one for the right channel as seen
sticking up vertically in the photo. There's nothing special about 470
ohms, I just happened to have a bunch of very tiny ones and using just
one made it too loud so I used two in series but you can use different
values if you want to try this.  Smaller values will make the
audio louder and larger values will keep it lower.  
One pair goes from the front end of R112 and to the back end of R117,
staggered to the right one space and the other pair goes from the front
of R110 to the back of (I think) R30, the second one left of R117 just
in front of U27 pin 1.  Twist the ends of two resistors
together and solder, then trim off the excess lead length and tin the
free ends. Also tin the connection points at the ends of R110, R112,
R117 and R30. Hold the resistor pair over the PC board with the ends
touching the connection point on the board and heat each end one at a
time with a fine tip iron so the solder will flow together to make a
good connection.  Don't hold the iron on the surface mount
component more than a second at a time or you will overheat it and make
it come loose from the board. 
</li>
</ul>

<img src="http://www.drx9000repair.netfirms.com/CH1500AudioFix.jpg"
border="0" height="300" width="400">
<ul>
<li>
Removing
a stuck disc. If you have a disc stuck in the drive you can
remove it (if the power supply is good) by taking off the top cover and
unplugging the ribbon cable. Then, with power switched on, reach inside
behind the front cover and press the Eject button on the right front of
the drive. If the power supply has failed you can unplug the 4 wire
power connector and plug in a drive power connector from your PC for
power, then press the Eject button to remove the disc.
</li>
<li>
Resetting
the video output.  If the video is inadvertently
set to Progressive Scan while you are using a standard TV you will not
be able to change it back in the menu because the video will be
lost.  Reset the recorder to it's default video setting of
Composite Interlaced output by pressing and holding the Stop button on
the front with no disc in the tray. Hold the Stop button for 3 seconds
or longer to make it Reset. Then go to the SETUP Menu, Video Mode, Verify Composite,
Press SETUP.  It should say "Saving Settings...."  If
you don't save the new setting it will go back to Progressive Scan
again when you go to Standby. 
</li>
<li>
Forums.
There are a number of forums to go for help that cover Cyberhome
problems including: 
<a
href="http://cms-system.cyberhome-dvd-help.com/modules.php?name=Forums">
http://cms-system.cyberhome-dvd-help.com/modules.php?name=Forums</a> 
<a
href="http://www.nerd-out.com/forum/viewforum.php?f=34&sid=50e8efe614068fb2faf5371">
http://www.nerd-out.com/forum/</a> 
<a href="http://www.videohelp.com/">http://www.videohelp.com</a>
</li>
</ul>
 
 
 
 
 
Quirky Cyberhome 1500 (NEW UPDATED) 
Apr 30 '04 (Updated
Jul 26 '05) 
 
Pros 
Inexpensive, reasonable reliable, nice picture quality, easy setup,
good looking unit, easy set, Firmware upgradable 
 
Cons 
Quirky, locks up, requires selective DVD R/ RW media, 
 
The Bottom Line 
Inexpensive
DVD recorder to but extended wear on - Cyberhome should do the trick.
It's better then placing extended wear on an expensive system. 
 
 
 
 
 
I have had my Cyber home unit now for
over a month now. I have burnt 75
DVD RWs and about 20 DVD Rs. The result has been mixed, but for the
most part, I'm somewhat pleased.
 
 
I have a wealth of home movies on super8 that years ago I
transferred over to VHS. In addition, I had put all of our still photos
and slides on VHS too. But as we all know, NOW, VHS is not forever. I
have noticed steady but gradual deterioration of our precious memories.
I want these memories to be around for future generations. Therefore, I
opted for a DVD recorder. The Cyberhome DVD recorder was offered for a
reasonable price of $265.00 with a $25 mail-in rebate (which I'm
waiting on currently), included two A/V cables, 3 DVD RWs and a
portable DVD disk carrying case.
 
 
The price was my first attraction to the Cyberhome DVD Recorder. In
addition, I previously own three of the Cyberhome DVD players, that are
servicing me well. With this noted information, I was reasonablely
confident I would be delighted with the Cyberhome Ch DVR-1500.
 
 
I received my unit within a couple of days. Delivery was speed ant and
the parcel was received undamaged. Unusual for FedEX.
 
 
Within moments of removing my new DVD recorder from its packaging.
The Cyberhome was up and running. The setup time was about 15 minutes.
The time could have been shorten, but the setup procedure was a tad
different from a receiver or VCR. 
 
The Cyberhome DVD Recorder must be used with a television that has A/V
jacks or you will need to drop by Radio Shack for an adaptor (if an
adaptor is needed for your television this will run you another $30).
 
 
Cyberhome's DVD recorder has a built in channel turner so you can
recorder directly from your service providers television distribution
cable (TV, SAT, ANTENNA). I have tried recording directly from TV using
all of the available recording speeds. Not only to see the quality of
each recording speed but the reliability of each speed during playback.
 
 
There are five recording speeds HQ=High Quality 1 hour, SP=Standard
Play 2 hours, LP=Long Play 3 hours, EP=Extend Play 4 hours, and
SLP=Super Long Play 6 hours. The HQ setting does provide the best
overall picture and sound and is superior to a VHS tape. The SP though
better then VHS is what I elect to use most -- mainly due to the fact
most programs are a minium of 90 minutes in length. If you pay
particular attention, you can see a difference between the HQ and SP
recordings. Just not enough to use two DVD recordables for a single
movie. As you move into the LP, EP, and SLP recording modes, you
clearly notice the difference in qualility. The SLP is the most
noticeable -- due to the blockiness of the image (I would say this is a
bit worst then VHS though the manual says this is at VHS quality. I
don't agree. I use this last setting for VHS tapes I desire to keep but
have diminished in quality. Because, even in this SLP recording mode,
the Cyberhome DVD Recorder improves the imaging.
 
 
As I mentioned earlier in this review, I purchased the Cyberhome to
move my family memories to DVD. I really did not want to dig out the
old Super8 Projector and reshoot to DVD using my DV camcorder. At the
same time I want to preserve these precious images. Watching my home
stills and Super8 movies on television as the Cyberhome Recording was
being manipulated from an analog signal to a digital one. I could see
the deterioration of my VHS tapes. The surprising aspect was in the DVD
play back. The Cyberhome CH DVR-1500 had actually improved the image
quality of my aged recordings. The Super8 on VHS is still somewhat
below my standards. But I am going to get out the Super8 Project and
run the old super8 film. Should the film be of better quality I will
shoot directly from my DV camcorder to the Cyberhome Recorder. I will
update this review later to reflect my results.
 
 
As much as I like the Cyberhome DVD recorder -- I must admit, the unit
has not been without some quirky problems.
 
 
First, I have experienced compatibility issues with
DVD R media
(this issue has not been as much as a problem with DVD RW media). I
have used DVD R media recommend to work by Cyberhome. For the most part
this is true, but, for some unapparent reason the media does not
function properly all the time. I have lost over 15 DVD R disk because
the Cyberhome will record to the media, then won't finalize or play
back later. This is a bazar reaction of the DVD Recorder because you
can reinsert the disk later and the Cyberhome recognizes it. If
Cyberhome ever gets a new firmware upgrade posted on their site -- I'm
positive the problem may be solved.
 
 
Secondly, DVD RW media has not caused any problems
for me. I
have even been using a brand not on the Cyberhome list without concern.
In light of this information, I opted to place all of my recordings
onto the DVD RW media (though DVD media should last around 100 years. I
have been hearing of DVDs deteriorating within two years or less.)
Should this be true, I will be able to move my recordings onto my PC
and reburn the work onto the DVD RW without any extra expense. Time is
the issue here.
 
 
Thirdly,another problem has arisen with the
Cyberhome DVD
Recorder and the media it burns. The media burnt on the Cyberhome
whether it be DVD R/RW plays on all of the other DVD players in the
house, even those that are not Cyberhome units. However, those same
DVDs will not play on my computers. The media starts to be read by the
PCs and then locks up my computers. I'm forced to reboot the system.
What's interesting is this: If I turn off the auto play function, use a
software to move the files onto my hard drive, PowerDVD is able to play
the information from my hard drive. Currently, Cyberlink makers of
PowerDVD 5 are working with me on this issue to find a solution. But,
it has not been resolved yet.
 
 
In light of this discovery, I e-mailed Cyberhome several times.
Their customer service has yet to respond. Not very incouraging. I
called Cyberhome directly. The phone would just ring or I would receive
a recording stating they were not open leave a message. Apparently,
everyone that purchased a unit was calling and leaving messages because
I was told every time the voice mail was full -- call back later.
 
 
When I did get through to Cyberhome there was a lengthy wait to
speak with a representative. He was polite and his English was sketchy
-- in the end -- he was of no help and didn't, couldn't, or was without
knowledge as to when a firmware upgrade would be available.
 
 
I give Cyberhome and 'A' for effort and for trying to bring a
product to market at a reasonable price point. I give their Cyberhome
DVD Recorder a 'C to a B' (there are problems with DVD R media but DVD
RW media has been reliable for me). Cyberhome's customer care receives
as 'F-', the least they could do is hire enough people to answer
concerns.
 
 
Begins UPDATE: 
The Cyberhome CH-DVR 1500 has a lot to love, but, at the same time
there is some quirkiness to the device that test ones' nerves. Since I
wrote this review I have been recording rather heavily. Primarily with
DVD+RW disk because they give me the best results and the fews
problems. One issue of concern that came to my attention this past
weekend was using a variety of speeds for recording onto the same disk.
For the most part you can get by recording a show you know you like at
SP. Then recording a second program with one of the extended speeds to
use the remaining free space. Though I have had no problem watching the
two programs recorded in different speed modes. I run into the occasion
problem of the Cyberhome CH-DVR 1500 not wanting to erase one or the
other shows. Example: If program one was recorded in HQ mode and
program two was recorded in EP. No matter which I chose to erase alone.
The Cyberhome unit won't erase the program. You have to go into the
setup menu and select disk media and erase. The problem with this is if
you wanted to maintain one of the programs on the disk you can't. The
entire disk is reformatted as fresh for your next recording. This
problem has only occurs when mixing recording speeds on a single disk.
I have not experienced this issue when recording multiple programs
using the same recording speed. Should you have this particular unit
presently -- I would be interested in knowing if this issue has been
replicated on other Cyberhome CH-DVR 1500 units.
 
 
What I enjoyed most over the years with VHS was the ability to
record at different speeds on the same tape. Especially when it was of
no real importants. The ability to start and stop recording anywhere on
the tape . . . running the tape back and recording over commercials.
And being able to view the recorded material on any VCR in the house --
or any where for that matter. With DVD some of these great features are
left in the past. What I did not enjoy was the records showed
noticeable wear after repeated play and record. The tapes lodged in the
VCR whom was unwilling to release. 
 
When recording on DVD media with the Cyberhome CH-DVR 1500 your
recording is continuous. Unless you set watching the program and
depressing the pause button to eliminate commercials. Or you can elect
to record straight through . . . commercials and all. You can use the
HIDE feature button to hide the commercials after the program has been
recorded, but this does not erase or remove the commercial programing
from the disk. Therefore you lose that space on the disk. In a two hour
program that could easily translate to approximately 30 minutes of
recording time. 30 minutes of disk space that could be use toward
another program. If this DVD recording unit would allow you to erase
the portions you wanted and leave the rest of your recordings in tack
-- I could over look some of the idiosyncrasies.
 
 
The Cyberhome CH-DVR 1500 offers a timer recording feature that is
very simplistic and extremely easy to use. If you have never been able
to set the time or program your VCR. You will love the Cyberhome CH-DVR
1500. Here is where this product truly excels. You depress the timer
button, depress enter, select the date, punch in the start time and
then tell the unit the length of the program -- 1:30 hours, 1:45 hours
or 2:00 hours. Press enter, turn off the unit and when the recordings
finish you can watch the DVD. It's so simple that should you be in a
hurry and out the door. You can step in enter a few key strokes and be
on your way. A child could program the timer on this Cyberhome CH-DVR
1500.
 
 
As you are aware television programs don't always begin on
schedule. The television schedulers enjoy inserting additional previews
and commercials for their channel. This is especially true of premium
stations like HBO, ShowTime, Stars and etc. Therefore, when the timer
feature is active on your Cyberhome CH-DVR 1500 recorder your movie is
not always the first thing you see. I've discovered through my
experimentation away around this without using the hide feature and
without giving up my DVD disk real estate. A similar technique is
described in the manual but it assumes you will be recording a
lengthier period of time. Which would over write most or all of your
recording. You have read above that you can not delete unwanted
portions of disk information to free up space. BUT, this is a big BUT
TOO. There is a way to delete the information at the ending of your
recorded movie -- and the disk space is recovered.
 
 
Here's how! (This only works with the Cyberhome CH-DVR 1500
recorder. You can try this on other brands at your own risk of losing
your recording.)
 
 
Play the recording to where you want the movie to end and depress the
'pause' button. Now depress the 'record' button. The Cyberhome CH-DVR
1500 will go to live. Depress the 'record' button again and the
Cyberhome CH-DVR 1500 will begin recording. After 30 to 60 seconds,
depress the 'stop' button. The Cyberhome CH-DVR 1500 will display a
wait state on you television screen. When it's complete go to the MENU.
You will see your original recording and two other recordings. The
Cyberhome CH-DVR 1500 has repartioned the recorded information on your
DVD disk. Select the recorded title as you normally would for play
depress the 'edit' button and select erase title. Be sure you are
deleting the correct title -- you can look at the recordings time
length to know you are not deleting your movie. Then delete the title
you recorded for a few seconds. Your disk space is recovered for use.
 
 
These steps removed all of the previews and commercials that were
at the end of your recording. Only this time when you play the movie --
you will forwarded it to the credits (if you like having the
credits--continue to the end of the credits). Depress 'pause', then
'record' and 'record' again . . . wait a few seconds and depress
'stop'. Once the Cyberhome CH-DVR 1500 has finished return to the menu
and delete the title related to your new recording. 
 
This reads like a long and drawn out process. However, it takes merely
a couple of minutes to perform the procedure. Saving the extra disk
space may not seem like a lot . . . but you paid for it you should be
able to utilize the recording space. If you recorded one 1:30 minute
program in SP (Standard Play) and you recaptured 25% of the DVD real
estate including free space the first recording did not use. You could
record another hour and a half program using SLP (Standard Long Play).
 
 
What the Cyberhome CH-DVR 1500 does when you preform the above
procedures is reparations the movie. The first time you perform this
task at the beginning of the recording. The Cyberhome CH-DVR 1500
partitions the movie away from the recording section generating a new
title. Then generates a title for the short recording you just made.
With a VCR you could have just backed up the tape to the credits and
recorded over everything from that point on. DVD does not provide that
linear function. Though the steps above basically permit you to perform
the same function.
 
 
ABOUT DVD +R/+RW media:
 
 
My niece was attempting to record her favorite SCOOBY DOO cartoons
onto DVD. I bought her some PHILIPS DVD+R media. She sat in front of
the television for six hours editing out the commercials that were
captured on the VHS tapes. When she had completed her task I finalized
the DVD disk. She was ready to view the results . . . and tears welled
in her eyes. The disk would not play ... Cyberhome CH-DVR 1500 would
not recognize the DVD she created. I told her not to cry and try it
again. The results were the same. The people at Cyberhome and on their
web site said these disk were compatible with their recorder. I knew
there were compatibility issues with other DVD media. I thought perhaps
I bought a bad lot of disk. Then I looked carefully on the medias
labeling. On the outside packaging I found nothing out of the ordinary.
However, on the DVD+R disk itself in superfine print (I needed a
magnifying lens to read it) the text stated it was compatible for
extended recording mode of 240 minutes. My niece was trying to record
in SLP mode for the six hours of recording. I was not aware of this
limitation and the manufacture Philips was not going to point this out
clearly. Because they want you to buy additional disk.
 
 
After this discovery, I realized the DVD+Rs that I had been using
and were recording but not playing back -- Probably because they had
the same inherent problem. Not all manufactured DVD+R/+RWs are useable
with all recording levels. Before wasting your DVD+R/+RW media . . .
verify that you can record on the DVD at varying recording speeds of
HQ=1 hr, SP=2 hr, LP=3 hr, EP=4 hr, and SLP=6 hrs. I know now that the
Philips DVD+R disk are good for HQ=1 hr, SP=2 hr, LP=3 hr, EP=4 hr
recording levels only.
 
 
In light of this new information . . . this may be the very reason
why I experienced problems with my disk when recording at varieous
speeds on a single disk. I will update this information upon completing
my experiments. Do come back and read my review for the additional
information.
 
 
Watch for my review on the LG GSA-4082B Super DVD Burner for your
computer. The LG burns to DVD+R/+RW, DVD-R/-RW, CD R/RWs, and DVD RAM.
I have a lot to say about the LG GSA-4082B Super DVD Burner.
 
 
Begins Updated 05.12.2004: 
 
I thought my Cyberhome had died on me after only 60 days passed.
The unit would not leave the Cyberhome logo page. I tried turning the
main power to the Cyberhome off and then on again after several
minutes. The results were the same -- as the unit was determine not to
leave the logo page. 
 
During this state, the remote control buttons and the button on the
unit remain locked. You are unable to eject the disk or turn off the
power (unless you use the main power button). In this experience, I
notice the Cyberhome team did not include an emergency eject hold as
found on many CD-ROM and DVD-ROM drives. This is very unfortunate. Had
the system truly locked up or died -- I would not have been able to
retrieve my disk.
 
 
I had read of another instance just like this and the unit required
servicing. But, before I contacted Cyberhome, I unplugged the system
from the AC outlet . . . waiting awhile I replugged the Cyberhome and
turned on its mainpower switch. I thought the Cyberhome CH-DVR 1500 was
going to require servicing but it left the logo page and requested to
confirm or cancel a program that was recorded on the DVD+RW disk locked
inside.
 
 
The DVD+RW disk trapped inside of the Cyberhome DVD Recorder had
two movies recorded on it. One in SP mode about one hour and thirty
minutes in length -- give or take a few minutes. The other movie was
approximately the time length but in the SLP. My first thoughts for the
lock up was the mixed recording speeds -- because I had experienced
this type of problem with DVD+R disk -- not the DVD+RW. But this does
not appear to be the case. 
 
When I denied the Cyberhome the opportunity to recover the last
recording on the disk recorded in SLP. The Cyberhome continued on to
the menu screen and displayed the first movie and free space as if the
other recording was not present. I proceeded to turn the unit off --
wait a few minutes -- then turned the unit on again. The Cyberhome
recognized there was a recording present that had been interrupted and
wanted me to select confirm or cancel. This time I selected confirm to
attempt recover of my last recording. The Cyberhome locked up once
again. I repeated the procedure mentioned above -- when the Cyberhome
was unlocked again and requested the confirm or cancel -- I selected
cancel. The main menu still displayed the first movie and free space. I
then highlighted the free space, depressed the 'edit' button and
confirmed the 'erase title' selection. What does this all mean? It
means that the Cyberhome unit records on all of the available space
provided on the DVD+RW and does not leave any room for any writing it
needs to perform after the recording is stopped. Because of this
occurrence the Cyberhome does not provide and exit feature so the
Cyberhome locks up. As it continually spins the disk seeking to write
its info in the contents.
 
 
My first recording on this DVD+RW disk used 77% of the disk
recording area. Leaving 23% space for a small recording or using
another speed length -- a longer recording. I have done this before on
a DVD+RW -- Recorded one movie in SP 1:30 minutes in length and the
second in SLP of the same length without difficulty. The only
difference was at the time of lock up the remain space was 23% -- on
the successful recording there was 25% disk space left.
 
 
When buying the Cyberhome, you should keep this in mind. To avoid
any unpleasant reactions from your new purchase. Record onto the
DVD+RW/+R leaving ample space for the writing the Cyberhome needs to
perform after the recording has completed. This will probably hold true
for other DVD recording units too. 
 
Unlike a VCR that rewinds the tape when it runs out of recording space.
The Cyberhome enjoys a lock up. Hopefully, Cyberhome will be able to
update the BIOS for this unit and solve this dilemma. 
 
end of 05.12.2004 update.
 
 
END of UPDATE:
 
 
The Specifications below are taken directly from the Cyberhome web
site. I saw no need to retype this information.
 
 
Specifications
 
 
DISC TYPES SUPPORTED:
 
DVD RW: Playback, Recording
 
DVD R: Playback, Recording
 
DVD-RW: Playback
 
DVD-R: Playback
 
DVD-Video: Playback
 
VCD/SVCD: Playback
 
CD-Audio: Playback
 
CD-R/RW: Playback
 
 
 
RECORDING:
 
Media: DVD R, DVD RW
 
Diameter: 12cm
 
Capacity: 4.7GB
 
Recording Time: Maximum 6 Hours (SLP Mode)
 
TV Systems: NTSC/PAL
 
Digital Compression: MPEG 2, MPEG 1
 
Recording Types: Live, Timer
 
Max Simultaneous Timer Recordings: 8
 
Recording Features: Pause Record, Auto-Insert Chapter, Index Screen
Navigator, Auto-Hide Chapter, Multi Record Modes
 
Editing Features: Erase Disc, Change Index Picture, Hide Chapter, Show
Chapter, Edit Title Name
 
 
 
PLAYBACK:
 
40-Disc Last Memory Function
 
MP3 & JPG Navigator
 
Fast Forward / Reverse to x60
 
Slow Motion Playback
 
Repeat Playback (Chapter/Title/Disc & A-B)
 
Commercial Skip Function
 
Zoom to x4 with Panning
 
 
 
VIDEO PERFORMANCE:
 
Resolution: 720x480 NTSC, 720x576 PAL in HQ Mode
 
DA Converter: 10-bit
 
AD Converter: 9-bit
 
Video Outputs: Composite, S-Video, Component
 
Scanning: Progressive Scan, Interlased
 
Laser: 650nm
 
 
 
AUDIO PERFORMANCE:
 
DA Converter: 24 bit
 
AD Converter: 24 bit
 
DVD Linear Sound: 48kHz Sampling 4Hz to 22kHz, 96kHz Sampling 4Hz to
44kHz, Audio CD 4Hz to 20kHz
 
 
Signal to Noise Ratio: >90dB
 
Audio Dynamic Range: >90dB
 
Harmonic Distortion: < 0.001% (W.PEAK)
 
 
 
OUTPUT CONNECTIONS:
 
Component Video Out: Y 1.0Vp-p (75 Ohm), Negative Sync, Pb/Pr .7Vp-p
(75 Ohm)
 
S-Video Out: Mini DIN 4-Pin (75 Ohm)
 
Composite Video Out: One Pin Jack, 1Vp-p (75 Ohm)
 
Coaxial Digital Out: One Pin Jack, .5Vp-p (75 Ohm)
 
Optical Digital Out: Standard Optical Connector
 
Analog Audio Out: 2.0 VRMS (47Ohm)
 
 
 
INPUT CONNECTIONS:
 
S-Video In: (Front/Rear) Mini DIN 4-Pin (75 Ohm)
 
Composite Video In: (Front/Rear) Cinch, 1Vp-p (75 Ohm)
 
Stereo Audio In: (Front/Rear) 1.2VRMS (47 Ohm)
 
 
 
PHYSICAL:
 
Operating Conditions: 5̊C to 35̊C
 
Power Supply: AC 100V~230V, 50/60Hz
 
Power Consumption: On: 60W, Standby: 17W
 
Dimensions: 65mm x 429mm x 348mm (H x L x D)
 
Weight: 4.88kg
 
 
 
Highlighted Features:
 
Live, Timer and Scheduled Recording Functions
 
Multiple Recording Modes, HQ, SP, LP, EP, SLP
 
Up to 6 Hours Recording on one DVD R/RW Disc
 
On-Screen Disc Title Navigator gives you quick, easy access to your
Recordings
 
Built-In TV Tuner, Front and Rear A/V Inputs
 
Editing features with Auto, Add/Del, Hide Chapters
 
Your recordings are playable on most DVD Players
 
 
 
Here is what the Cyberhome DVD Recorder manual will not tell you. This
information the last time I checked was not on the web site either.
 
 
If you record multiple recordings onto a single DVD RW media like
three one and a half hour movies. You must make the disk compatible for
use on other DVD players. The information left from the manual is this:
You must HIGHLIGHT each of the three movies individually in the
menu’s
section and make each one compatible. Just making compatible once does
not work. Highlight movie 'one' select edit and then select MAKE
COMPATIBLE. Repeat for the next two movies. I found this to be
inconvenient and felt this should have been clearly in the manual.
 
 
I have been tempted to return the Cyberhome unit. And I have found
it to be quite useful. I've been somewhat torn emotionally with the
unit in generally. When it works, the unit performs beautifully. When
it decides to act up -- I want to smash it. Turning the unit off,
waiting five minutes and turning it back on resets the Cyberhome DVD
Recorder -- I seem to do this a lot when using the DVD R media. This is
what frustrates me. But the DVD RW media works well every time and I'm
a happy camper.
 
 
So here's my recommendation: If you are looking for a low cost DVD
recorder and plan on using only DVD RW media and use the unit as you
would a VCR. I highly recommend the Cyberhome 1500. Should you have
other intentions for the Cyberhome 1500 DVD recorder and plan on using
DVD R media for permanent recordings and to save a few bucks, because
DVD R media is less expensive then DVD RW. I would say try the
Cyberhome DVD recorder (Philips DVD R brand has worked best for me
though I still have some of the same problems occur. Only the problems
are fewer. If your expectations are high like my own. Stay clear of
this Cyberhome recorder and avoid the problems . . . unless you are
very patient.
 
 
(NEW UPDATE INFORMATION)
 
 
Cyberhome has released a new firmware update for the Cyberhome 1500
DVD recorder. The update solves many of the problems people have
experienced with the unit. The tuner problem of display in black and
white has been addressed and corrected. Recordings recorded using the
SLP speed originally were blotchy when played back -- now the recording
appears more crisp but in pause or slow mode images are still blocky
and fuzzy. I haven't experienced the unit locking up on me since the
firmware upgrade. Although the unit is still not perfect . . . I'm much
more happier with the Cyberhome then before. It works well enough for
my current requirements and recording needs. Until a newer better model
enters the marketplace. 
 
I'm still not pleased with the Cyberhome customer care division . . .
e-mails still unanswered and getting through on the phone is an Olympic
event.
 
 
(end of second update)
 
 
(beginning of third update -- a must read)
 
I have enjoyed my cyberhome unit for over a year. Even with
intermediate issues the recorder has been solid. But it died sixty days
after the warranty expired. Having a technical background, I opted to
open the unit and check things out. The recording drive was dead.
Fortunately, the drive and its connections were standard PC
replacements. I ordered an NEC DVD+r+rw burner only and installed it.
The cyberhome unit works well and the issues I had before are
completely eradicated. It's a tad slower but it does not miss a beat.
The 2MB on drive caches ensures a perfect burn every time. The
cyberhome recorder is a solid piece of equipment and functions even
better now. If you have this model and have experience similar issues,
the unit is dead, or you are planning on buying it for the first time.
You can't go wrong.
 
 
The NEC ND-1100A DVD+R/+RW Burner is a great replacement to the
drive in the cyberhome. Strong performance even with the slower
processing time. While recording you will notice no difference. When
saving the information to the DVD it takes a few seconds longer but you
know your recording will be as expected. I have not lost any recording
after installing the NEC ND-1100A DVD+R/+RW Burner -- like I
experienced with the cyberhome's original OEM drive.
 
 
Also, the replacement drive was a mere $49.95 and I was able to
install it in about fifteen minutes counting disassemble ly time.
Cyberhome's out of warranty service starts at $89.99 plus shipping the
unit to them.
 
 
Don't throw away your cyberhome -- revive it with a new drive --
 
 
Special note: I also tried a LG super multi burner in the cyberhome
-- but it would not burn the dvd-R,-RW. This may be due to the drives
ability to handle dual layer media. Should any of you attempt a
replacement of a multi disk drive that does not handle DVD-RAM and DUAL
Layer media and it works--- drop me line. Thanks
 
 
(end of third update)

gbi9cdnk3 · Aug 3, 2006

Importer busted over counterfeit DVD players
20K units seized are worth more than $2 million
- Glen Martin, Chronicle Staff Writer
Tuesday, June 13, 2006

(06-13) 15:40 PDT FREMONT - A multi-agency task force has executed a search warrant on the country's largest importer of DVD recorders and players, confiscating eight tractor-trailer loads of recorders allegedly bearing counterfeit trademarks.

James Sibley, a Santa Clara County deputy district attorney, said the warrant was served June 8 on Fremont-based Cyberhome USA, a U.S. affiliate of Cyberhome Taiwan. Sibley said the value of the 20,000 units exceeds $2 million.

Sibley said agents from the REACT task force, an anti-counterfeiting strike team composed of agents from five California counties and the state and federal governments, served the warrant. No arrests have been made, Sibley said, but a criminal investigation is ongoing.

Representatives of Cyberhome could not be reached for comment.

Cyberhome had a leasing agreement with Philips Co. to manufacturer relatively low-end recorders and players, Sibley said.

"Cyberhome ran up a $22 million bill with Philips, which they didn't pay," Sibley said. "So Philips pulled their license. The problem is that Cyberhome kept manufacturing and selling recorders and players under the Philips trademark."

The products weren't inferior, Sibley said -- essentially, they were the same as the recorders and players sold under the licensing agreement. But they were not authorized by Philips -- and Philips wasn't getting paid.

"This is about trademark infringement, not product quality," Sibley said. Sibley said Cyberhome USA was importing the unauthorized DVD equipment "by the shipping container load" from Taiwan.

Sibley said that trademark infringement is a mushrooming problem for American business, with China and Taiwan accounting for most of the violations.

"We anticipate it will get even worse as the manufacturing base in those countries expands," he said.

Sony was once the largest exporter of DVD equipment to the United States, but Cyberhome stripped them of that position last year, Sibley said.

"Now Sony may be number one again," he said.

E-mail Glen Martin at gmartin@sfchronicle.com.

URL: http://sfgate.com/cgi-bin/article.cgi?file=/c/a/2006/06/13/MNG5RJDKKS4.DTL

Warranty & Return Policies
30-day money back guarantee.

All products available on the CyberHome Online Store come with a 30-day money back guarantee. If you're not completely satisfied with your purchase, you may return it for a full refund, less shipping charges.

Before returning any product, you must first contact us for a Return Authorization Number (RMA#). To obtain an RMA Number, contact CyberHome Support. Please include the Order Number and reason for return in your Email.
Limited Warranty

Click Here to download the latest Warranty Card in PDF format."

Shipping Information

The customer is responsible for shipping costs to the Service Center, while CyberHome will cover return shipping to the customer. Service Center Address:

Ship all returns to:
CyberHome Entertainment USA
Atten: RMA Number
48350 Fremont Blvd.
Fremont, CA. 94538

For questions about warranty or return issues, contact us at:
Tel: (888) 302-2727
Fax: (510) 353-6089
Email: CyberHome Support

http://web.archive.org/web/20041025174812/http://www.cyberhome.com/recorders_special_offer.asp

Special Repair/Replacement Offer for DVD Recorders

If you own a CyberHome DVD Recorder and have experienced certain problems, you may be eligible for special repair or replacement options.

What specific models and problems does this offer apply to?

This offer applies to the following problems occurring with CH-DVR 1500/2500 DVD Recorders:

* Disc tray will not open.
* Front Display reads "CYBERHOME" and the unit is frozen and does not respond.
* Unit is frozen or will not power on.
* Displays "NO DISC" when a DVD or compatible DVD Recordable Disc is inserted.
* Unable to Play any discs or Record to compatible discs.
* Unable to finalize compatible DVD+R discs.

What if my warranty has expired?

Repair or Replacement is free. CyberHome will accept returns of all units affected by the problems listed above, regardless of warranty status, and all repair fees will be waived. This includes units that are out of the normal warranty period.

The customer is responsible for shipping cost to the Service Center, and CyberHome will cover return shipping to the customer.

What does this offer exclude?

This offer does not cover units damaged by: misuse, abuse, negligence, modification or unauthorized repair.

What are my options?

Customers who meet the criteria listed above may choose from the following options for repair or replacement:

Option 1: REPAIR

Your unit will be repaired free of charge, regardless of warranty status. Only shipping fees to CyberHome will apply. The customer is responsible for shipping cost to the Service Center, and CyberHome will cover return shipping to the customer.

If you select this option, you must request an RMA (Return Material Authorization) Number from CyberHome before returning your product. All returns must have a valid RMA Number shown clearly on the OUTSIDE of the packaging, and include a copy of the Proof of Purchase.

Option 2: REPLACEMENT

Your unit will be replaced free of charge with a new CH-DVR 1530 DVD Recorder. The CH-DVR 1530 is a new model with similar specifications to the CH-DVR 1500/2500 recorders. For details, see the DVD Recorders Comparison Chart page with links to Specifications and User Manuals for both models.

If you select this option, you must request an RMA (Return Material Authorization) Number from CyberHome before returning your product. All returns must have a valid RMA Number shown clearly on the OUTSIDE of the packaging, and include a copy of the Proof of Purchase.

Make your Choice.

Select either Repair or Replacement below to fill out the appropriate RMA Request Form and begin service on your recorder:

Your recorder will be repaired free-of-charge. You will be responsible for shipping costs to CyberHome.

Your unit will be replaced with a CH-DVR 1530 DVD Recorder.

By selecting this option, you acknowledge that acceptance of the CH-DVR 1530 constitutes satisfaction of our limited warranty. Your new recorder will be issued a new Limited Warranty. You will be responsible for shipping costs to CyberHome. Once the CH-DVR 1530 is accepted there will not be an opportunity to switch back to the previous CH-DVR 1500 unit. This is a limited time offer. CyberHome reserves the right to modify or cancel this offer at any time. This offer is not retroactive and does not apply to any past service performed on CyberHome DVD recorders. No refunds will be given for any previous service, shipping or related fees.

http://support.cyberhome.com/support_web.nsf/All_DOCs/A8EF890BF491C53C882571020008A25F

CH-DVR 1500 BIOS Update

File: U0407200401XA.ZIP Version: U0407200401X / Date: 9-Jun-2004 / Size: 1.47MB

FIRMWARE UPDATE

There are two upgrade files available for CH-DVR 1500 units with different tuners. To determine which file to use, look on the back of your DVD recorder for the following label and take note of the "USA/X" or "USA/P" marking. The "X" or "P" will determine the file that you will download to upgrade your unit as shown below:

http://www.cyberhome.com/images/tuners_XP.gif

For "USA/X" units, use the file U0407200401XA.ZIP
For "USA/P" units, use the file U0407200401PA.ZIP

Check the MANUFACTURED DATE on the back label of your recorder before applying this update. This update is not required, and will NOT RUN, on recorders manufactured on or later than January 2005. Do not attempt to apply this update to recorders made on or after this date.

To upgrade the firmware of your CH-DVR 1500:

FIRST, FINALIZE ANY DISCS THAT ARE STILL UN-FINALIZED. IF YOU WAIT UNTIL AFTER THIS UPGRADE IS APPLIED TO FINALIZE A DISC, THE DISC WILL NOT FUNCTION PROPERLY. DISCS BURNED WITH THE OLD FIRMWARE MUST BE FINALIZED WITH THE OLD FIRMWARE.

1. Download the correct ZIP file using the guidelines above and extract the UPD file. Burn the UPD file to a CD-R or CD-RW disc using Windows XP or a burner program such as NERO. Only CD-R or CD-RW discs can be used to update, not DVD recordable formats.

2. Place the disc in the recorder and press ENTER when you see the file name on-screen.

3. The screen will turn GREEN. -- DO NOT TOUCH ANY BUTTONS OR POWER THE UNIT OFF -- The screen will begin to turn black, little by little as a black bar moves down from the top as shown:

http://www.cyberhome.com/images/tuners_XP2.gif

4. Eventually, the screen will turn completely black and the player will RESET. At this point, remove the disc. The upgrade is complete. *If the unit loads the disc again and the file name appears on-screen, do not press ENTER again. Simply eject the disc.

5. Enter the SETUP MENU with the SETUP button on the remote and choose FACTORY RESET as shown below:

http://www.cyberhome.com/images/tuners_XP3.gif

6. Check the VERSION in the SETUP under SYSTEM SETUP -> VERSION. This should be the same as the file name listed for this update, followed by "P" or "X", depending on the tuner type in your unit.

Doc Number: 061256605I

Last Updated: 01/30/2006

Products Affected: DVR 1500

CH-DVR 1500 Servo Update

File: D042130A.ZIP Version: 130A / Date: 9-Jun-2004 / Size: 700KB

SERVO UPDATE

This is a ZIP File that contains a firmware upgrade for the DVD Recorder's SERVO. You must first extract the *.B00 file from this ZIP file, then use a BURNING program such as NERO to burn the *.B00 file to a CD-R/RW disc that will be used to upgrade the unit. Only CD-R or CD-RW discs can be used to update, not DVD recordable formats. You must use the settings: NO MULTISESSION and JOLIET FILE SYSTEM.

Important: You cannot simply drag the file to a recordable disc using Windows XP. This will create a Multi-Session Disc.

This upgrade improves DVD+R/RW Disc Compatibility for recording.

Check the MANUFACTURED DATE on the back label of your recorder before applying this update. This update is not required, and will NOT RUN, on recorders manufactured on or later than January 2005. Do not attempt to apply this update to recorders made on or after this date.

You must apply the FIRMWARE Update available on this site before applying this SERVO Update.

To upgrade the Servo Firmware of your CH-DVR 1500:

1. Enter the SETUP MENU and choose SYSTEM SETUP -> VERSION. To apply this upgrade, your DVD Recorder must meet the minimum requirements as shown in the following diagram:

http://www.cyberhome.com/images/DVR_SERVO1.gif

*If your recorder does not meet these requirements, DO NOT APPLY THIS UPGRADE!

2. Place the Upgrade Disc in the recorder and press ENTER when you see the file name on-screen.

3. You will see the message "UPGRADE" in the bottom right corner of the screen and the disc door will OPEN, then CLOSE.
-- DO NOT TOUCH ANY BUTTONS OR POWER THE UNIT OFF --

4. After a few seconds, the disc door will OPEN again. Remove the disc. -- DO NOT TOUCH ANY BUTTONS OR POWER THE UNIT OFF -- WAIT FOR THE UNIT TO RESET.

5. After the unit RESETS, the disc tray will CLOSE. If the upgrade disc is still in the unit, simply press EJECT to eject the disc.

6. Check the VERSION in the SETUP under SYSTEM SETUP -> VERSION. The last version on the bottom of the screen should show the version listed above.

Doc Number: 061258238Z

Last Updated: 02/03/2006

Products Affected: DVR 1500

How Recorder Title Deletion is Handled

This article describes how title deletion or erasing is handled on +R discs and +RW discs

+R Discs:
When a title is deleted on a +R disc, it is only removed from the directory or index. The space that was used for the title is not released. Consequently no space is released for reuse. The recording time available for the disc, before the erasure, will be the same as after the title is released. The only change will be that the title erased will not be visible in the disk listing or index..

+RW Discs:
RW discs function in a way similar to hard disks. When a title is deleted the follow changes occur:

* The title is deleted from the directory or index, in a similar fashion to a +R disc.
* The spaced used by the title is recovered and made available for use.

However the space that is made available for reuse will not automatically link to other unused space on the disk. If the erased space is selected for a recording session, the recording will be limited to the erased size of the space.

For example:
Suppose three titles are on a disc labeled Title 1, Title 2, and Title 3 in sequential order. Each title represents a recorded selection of one hour in length. The disc is set for a total recording time of 4 hours. Title 2 is erased. A recording schedule is then set up to record a two hour show.

The result will be that only one hour of the show will be recorded into the Title 2 space. Then the recording will cut off. The reason for this is that Title 2 was selected before the recording session started.

In order to record the two hour show, Title 3 must also be erased or a one hour selection must be recorded to completely fill the Title 2 position. If the Title 2 position is filled with a one hour selection, then the two hour show will appear after Title 3.

If Title 2 and Title 3 are both erased, then their free space will be linked together along with the rest of the disc. The rest of the disc after Title 1 will be available for a single recording of up to 3 hours.

The other way to reclaim space would be to erase the entire disc.

So if titles are erased from an +RW discs, leaving fragments of unrecorded space, the fragments, if selected, will be used before the remaining free space is used. Additionally each recording session can only use a single fragment. If the fragment is shorter the recording session, the recording session will be prematurely stopped.

A-B Erase:
The A-B Erase tool is only available for +RW discs. Performing an A-B Erase will notrelease the erased space for rerecording. The section that is erased by this technique will not be shown but the space is still considered to be used.

If the entire title that includes the A-B Erasure is deleted, the A-B erased space will then be recovered and available for reuse.

Doc Number: 06431339S

Last Updated: 04/28/2006

Products Affected: DVR 1200MU, DVR 1200MU1, DVR 1200ZU, DVR 1500, DVR 1530, DVR 1600MU, DVR 1600MU1, DVR 1600ZU, DVR 2500

Warranty and Support for "Region Free" Players

The producers of commercial media have instituted a series of laws for the manufacturers of DVD equipment designated for sale in the U.S. that manufacturers are required to obey. Parts of these regulations address the subject of Regions.

A consortium of media producers has divided the World into 5 distinct Regions for the sale and distribution of DVD media and equipment for the purposes of combating piracy concerns. Most commercial DVD's and all DVD equipment legally designated for sale in the U.S. are configured for this Region 1. Regions are different than video format – PAL and NTSC. As it turns out, since the U.S. video format is NTSC and the rest of the world is mostly PAL the majority of U.S. DVD's (Region 1) discs are in NTSC format and the majority of overseas discs (other regions) are in PAL format.

Additionally, some DVD's are marketed as "All Regions" which is sometimes referred to as "Region Free." These are generally created and distributed by media producers not interested in using region restrictions to reduce piracy. Most Cyberhome equipment will work with "All Region" or "Region Free" DVD's.

Cyberhome Entertainment, like all other equipment manufacturers, is not allowed to produce "Region Free" equipment for sale in the U.S.

Any Cyberhome equipment offered for sale in the U.S. that has been modified by a third party; is being offered for sale from outside the U.S.; or has been imported for sale in the U.S. by an unauthorized seller; is in violation of the previously mentioned rules and regulations.

The Cyberhome Warranty refers only to units designated for sale in the U.S. and explicitly excludes units that have been modified in any way. For this reason all Cyberhome equipment designated as "Region Free" or that has been modified to make them "Region Free" WILL NOT be covered or serviced under the Cyberhome Warranty.

Additionally, Cyberhome customers that request support for "Region Free" equipment will be denied support. If it is determined during a support session that the customer is requesting support for "Region Free" equipment, support will be terminated immediately.

Should you own a Cyberhome "Region Free" unit and need support or service in the U.S., your must contact the party that sold it to you as Cyberhome will not provide any support or services for these units.

Keywords: Region 2 modification firmware region free codes region-free

Doc Number: 062278169F

Last Updated: 05/03/2006

Products Affected: DVD 300, DVD 300MU, DVD 320, DVD 402, DVD 500, DVD 655, DVR 1200MU, DVR 1200MU1, DVR 1200ZU, DVR 1500, DVR 1530, DVR 1600MU, DVR 1600MU1, DVR 1600ZU, DVR 2500, DX162D, EX162E-A

Cyberhome CH-DVR 1500, 1500C, 2500 DVD Recorders

Sirtec Power Supply Model HPO-045-103 A1 / 104

Used in CH-DVR 1500 Series DVD Recorders

Outputs are +5 volts 3 amps, +3.3 volts 2.6 amps, +12 volts 3 amps. If the recorder stops playing discs, won't turn on or acts erratically with noisy sound, the power supply may be bad. If you see capacitors (the round shiny metal cans) that have tops that are swollen or have burst that's a sure sign of failure! Check the +5 and +12 volt outputs on CN2 and CN3 for the DVD burner and the 3.3 volt output on pins 1 and 2 of CN4 for the proper voltages +/-10% with a DVM. The negative lead can be connected anywhere on the chassis. Output voltages on all the pins are:

CN1 voltages:

1.

-12
2.

0
3.

0
4.

+12
5.

0
6.

+5
7.

+3.3

CN2, CN3 voltages:

1.

+12
2.

0
3.

0
4.

+5

CN4 voltages:

1.

+3.3
2.

+3.3
3.

n/c
4.

n/c
5.

n/c
6.

n/c
7.

+5
8.

+5
9.

0
10.

+4.75

CN5 voltages:

1.

-19
2.

-19
3.

0
4.

-24

CN6 voltages:

1.

+4.75
2.

+5

Removing the Power Supply for Repair

If the power supply voltages are not correct the board should be removed and sent in for repair. First, turn off the rear power switch and unplug the AC power cord. Then disconnect the cables by gripping the wires firmly and pulling up. You may have to rock back and forth slightly to get the connector to come free. To remove the connector for AC power at the front be sure and squeeze the plastic tab to unlatch the housing before pulling up. Then take out the 2 screws and squeeze the 2 plastic tabs one at a time with needle nose pliers while gently lifting up to dislodge the board.

Note: Do not try to update the FIRMWARE for any reason until the power supply is repaired or it will fail and leave you with a dead recorder!

To replace the board lower it down onto the two plastic spacers until they click in place then install the 2 screws. Push on the power connectors until they click in place but do not press too hard on the ones along the rear without supporting the board with one hand since there is nothing underneath to prevent breaking it if you press too hard.

Repairs carry a 90 day warranty. Warranty is void if a fan is not installed to cool the power supply and does not cover additional failures of Chinese capacitors which are unpredictable, damage due to lightning, power surges and other natural disasters.

50mm Cooling Fan installed in CH-1500

A small 12 volt cooling fan should be installed to keep the power supply from overheating. The fan does not have to be mounted in a hole cut in the case since there is a lot of air inside the unit for cooling but can be positioned anywhere that it can blow air over the heat sinks on the PCB. A 50mm fan can be mounted on the chassis or a 60mm fan in the recessed area with double sided tape or a dab of RTV silicon rubber.

Choose the one with lower wattage, slower speed and lower CFM rating to keep it quiet. For power it can be plugged into CN2 using a small plug like PC cabinets use for connecting the lights and switches to the motherboard as shown in the photo. Pin #1 of CN2 is +12 and #2 is ground. Although a switching function was built into the power supply it was not implemented on the main board so the power stays on and the fan continues to run all the time the rear power switch is on. It is recommended that the rear power switch be turned off when the unit is not in use. We have fans available for $10.00 that are similar to models found at most electronics and computer stores for $19.95. Ninety day warranty is void if a fan is not installed to cool the power supply.

60mm Cooling Fan installed in CH-1500

A 60mm fan may be installed in the CH-1500 in the recessed area as shown in order to clear the cover. It blows more cooling air and is quieter than a 50mm model. We have fans available for $10.00 that are similar to models found at most electronics and computer stores for $19.95 Remove the power supply wires from the plastic clip in the sunken area behind the DVD burner and pry it up with a screwdriver. Then peel off any remaining adhesive residue. The wires can be pulled forward to make room for the fan and secured with the plastic clip or a cable tie and metric screw in a spare hole in the chassis between the power supply and DVD burner as shown in the center of the photo. (The DVD burner was removed for clarity.) Stick the fan down in the sunken area where the wire clip was located behind the DVD burner with double sided tape. Orient the fan so the label is towards the front and turn it slightly clock-wise before sticking it down so air will blow in the proper direction towards the power supply. Plug the power connector for the fan into CN2 with the red 12 volt wire on Pin 1 and black or blue ground wire on Pin 2 as shown. Be sure the fan is secured before applying power and don't stick your fingers in it because the sharp blades can cut you. Although a switching function was built into the power supply it was not implemented on the main board so the power stays on and the fan continues to run all the time the rear power switch is on. It is recommended that the rear power switch be turned off when the unit is not in use. Ninety day warranty on power supply repairs is void if a fan is not installed for cooling. (Note: Fan supplied may look different than the photo.)

CH-1500C with factory power supply mod.

An owner sent me this photo of his CH 1500C with a factory power supply mod that takes the head sink off the PC board and moves it to the rear panel. Now the heat is away from the components on the PC board. I don't recommend trying to do anything like that yourself since it's dangerous and you can ruin the board, just installing the small fan should be sufficient. (photo courtesy of G. D. Kramer)

Other CH-1500 Problems

*

Discs Need Format. The 1500 formats the disc automatically when you put in a blank DVD+R or DVD+RW to record. It always seems to do that even for DVD+R discs that don't normally require formatting. It only takes about 10 seconds and when finished says 99% Free then you have to press stop and can go ahead and Record normally. If formatting is not successful you may be using the wrong type of disc, the burner may be bad or the power supply need repair.
*

Discs Won't Play. Don't forget to Finalize the disc after recording or you won't be able to play it in a DVD player.
*

Loader/Burner Problems. If the DVD burner is suspect it can be tested in a PC to play DVD's and record them with Nero 6 since it's a standard internal IDE drive. The CH-1500 comes stock with a Cyberhome DX042D DVD writer but an NEC ND-1100A will work as a replacement and I think a newer ND-1300A will also work since it's the same unit with updated firmware. The ND-2510A will definitely also work because I tried one with Mad Dog firmware with excellent results. It will not allow recording on DVD-R discs however. An ND-2500A will not work because it can't do bit setting to finalize the disc and change the book type to DVD-Rom. I tried a Pioneer DVR-106D with ver. 1.08 firmware and it will work to burn DVD+R's but not DVD-R discs. However, the Pioneer was not able to change the book type of the DVD+R disc to DVD-Rom so it can play in most DVD players. It will only play in the ones that can handle raw DVD+R's. A newer model drive may be easier to find but will not give you any additional features such as faster speeds. A LiteOn DDW-451S will not work.
*

Removal. To remove the drive from the cabinet for replacement you have to get the tray to open similar to removing a stuck disk and snap off the trim piece on the front of the tray. Then unplug the cables, remove the one screw at the back of the tray holding the drive and slide it back and lift out.
*

Forgets Settings. If the unit tends to forget it's settings the 3 volt battery has probably gone dead. The battery is in the funny looking black plastic holder in the right rear corner that is sticking up vertically in the photo. You can probably find one at Radio Shack or Wal-Mart.

I

*

Low Audio Output. The audio output from the Stereo jacks tends to be lower than any other audio components when playing a DVD and the output is low and muffled when listening to a TV station with the built-in TV tuner. The audio comes from the CS4334 D/A converter chip, U23 and goes through a low pass filter made up of some resistors and capacitors then to a 4558 Op Amp, U27. The filter is used because the output of U23 has a lot of high frequency noise on it that needs to be filtered out but it also attenuates the audio signal too much and kills the high frequency response. I increased the audio to a more normal level by jumping a resistor across the filter to bypass more of the signal around it using two 470 ohm resistors in series. One pair of resistors is for the left and one for the right channel as seen sticking up vertically in the photo. There's nothing special about 470 ohms, I just happened to have a bunch of very tiny ones and using just one made it too loud so I used two in series but you can use different values if you want to try this. Smaller values will make the audio louder and larger values will keep it lower. One pair goes from the front end of R112 and to the back end of R117, staggered to the right one space and the other pair goes from the front of R110 to the back of (I think) R30, the second one left of R117 just in front of U27 pin 1. Twist the ends of two resistors together and solder, then trim off the excess lead length and tin the free ends. Also tin the connection points at the ends of R110, R112, R117 and R30. Hold the resistor pair over the PC board with the ends touching the connection point on the board and heat each end one at a time with a fine tip iron so the solder will flow together to make a good connection. Don't hold the iron on the surface mount component more than a second at a time or you will overheat it and make it come loose from the board.

*

Removing a stuck disc. If you have a disc stuck in the drive you can remove it (if the power supply is good) by taking off the top cover and unplugging the ribbon cable. Then, with power switched on, reach inside behind the front cover and press the Eject button on the right front of the drive. If the power supply has failed you can unplug the 4 wire power connector and plug in a drive power connector from your PC for power, then press the Eject button to remove the disc.
*

Resetting the video output. If the video is inadvertently set to Progressive Scan while you are using a standard TV you will not be able to change it back in the menu because the video will be lost. Reset the recorder to it's default video setting of Composite Interlaced output by pressing and holding the Stop button on the front with no disc in the tray. Hold the Stop button for 3 seconds or longer to make it Reset. Then go to the SETUP Menu, Video Mode, Verify Composite, Press SETUP. It should say "Saving Settings...." If you don't save the new setting it will go back to Progressive Scan again when you go to Standby.
*

Forums. There are a number of forums to go for help that cover Cyberhome problems including:
http://cms-system.cyberhome-dvd-help.com/modules.php?name=Forums
http://www.nerd-out.com/forum/
http://www.videohelp.com

Quirky Cyberhome 1500 (NEW UPDATED)
Apr 30 '04 (Updated Jul 26 '05)

Pros
Inexpensive, reasonable reliable, nice picture quality, easy setup, good looking unit, easy set, Firmware upgradable

Cons
Quirky, locks up, requires selective DVD R/ RW media,

The Bottom Line
Inexpensive DVD recorder to but extended wear on - Cyberhome should do the trick. It's better then placing extended wear on an expensive system.

I have had my Cyber home unit now for over a month now. I have burnt 75 DVD RWs and about 20 DVD Rs. The result has been mixed, but for the most part, I'm somewhat pleased.

I have a wealth of home movies on super8 that years ago I transferred over to VHS. In addition, I had put all of our still photos and slides on VHS too. But as we all know, NOW, VHS is not forever. I have noticed steady but gradual deterioration of our precious memories. I want these memories to be around for future generations. Therefore, I opted for a DVD recorder. The Cyberhome DVD recorder was offered for a reasonable price of $265.00 with a $25 mail-in rebate (which I'm waiting on currently), included two A/V cables, 3 DVD RWs and a portable DVD disk carrying case.

The price was my first attraction to the Cyberhome DVD Recorder. In addition, I previously own three of the Cyberhome DVD players, that are servicing me well. With this noted information, I was reasonablely confident I would be delighted with the Cyberhome Ch DVR-1500.

I received my unit within a couple of days. Delivery was speed ant and the parcel was received undamaged. Unusual for FedEX.

Within moments of removing my new DVD recorder from its packaging. The Cyberhome was up and running. The setup time was about 15 minutes. The time could have been shorten, but the setup procedure was a tad different from a receiver or VCR.

The Cyberhome DVD Recorder must be used with a television that has A/V jacks or you will need to drop by Radio Shack for an adaptor (if an adaptor is needed for your television this will run you another $30).

Cyberhome's DVD recorder has a built in channel turner so you can recorder directly from your service providers television distribution cable (TV, SAT, ANTENNA). I have tried recording directly from TV using all of the available recording speeds. Not only to see the quality of each recording speed but the reliability of each speed during playback.

There are five recording speeds HQ=High Quality 1 hour, SP=Standard Play 2 hours, LP=Long Play 3 hours, EP=Extend Play 4 hours, and SLP=Super Long Play 6 hours. The HQ setting does provide the best overall picture and sound and is superior to a VHS tape. The SP though better then VHS is what I elect to use most -- mainly due to the fact most programs are a minium of 90 minutes in length. If you pay particular attention, you can see a difference between the HQ and SP recordings. Just not enough to use two DVD recordables for a single movie. As you move into the LP, EP, and SLP recording modes, you clearly notice the difference in qualility. The SLP is the most noticeable -- due to the blockiness of the image (I would say this is a bit worst then VHS though the manual says this is at VHS quality. I don't agree. I use this last setting for VHS tapes I desire to keep but have diminished in quality. Because, even in this SLP recording mode, the Cyberhome DVD Recorder improves the imaging.

As I mentioned earlier in this review, I purchased the Cyberhome to move my family memories to DVD. I really did not want to dig out the old Super8 Projector and reshoot to DVD using my DV camcorder. At the same time I want to preserve these precious images. Watching my home stills and Super8 movies on television as the Cyberhome Recording was being manipulated from an analog signal to a digital one. I could see the deterioration of my VHS tapes. The surprising aspect was in the DVD play back. The Cyberhome CH DVR-1500 had actually improved the image quality of my aged recordings. The Super8 on VHS is still somewhat below my standards. But I am going to get out the Super8 Project and run the old super8 film. Should the film be of better quality I will shoot directly from my DV camcorder to the Cyberhome Recorder. I will update this review later to reflect my results.

As much as I like the Cyberhome DVD recorder -- I must admit, the unit has not been without some quirky problems.

First, I have experienced compatibility issues with DVD R media (this issue has not been as much as a problem with DVD RW media). I have used DVD R media recommend to work by Cyberhome. For the most part this is true, but, for some unapparent reason the media does not function properly all the time. I have lost over 15 DVD R disk because the Cyberhome will record to the media, then won't finalize or play back later. This is a bazar reaction of the DVD Recorder because you can reinsert the disk later and the Cyberhome recognizes it. If Cyberhome ever gets a new firmware upgrade posted on their site -- I'm positive the problem may be solved.

Secondly, DVD RW media has not caused any problems for me. I have even been using a brand not on the Cyberhome list without concern. In light of this information, I opted to place all of my recordings onto the DVD RW media (though DVD media should last around 100 years. I have been hearing of DVDs deteriorating within two years or less.) Should this be true, I will be able to move my recordings onto my PC and reburn the work onto the DVD RW without any extra expense. Time is the issue here.

Thirdly,another problem has arisen with the Cyberhome DVD Recorder and the media it burns. The media burnt on the Cyberhome whether it be DVD R/RW plays on all of the other DVD players in the house, even those that are not Cyberhome units. However, those same DVDs will not play on my computers. The media starts to be read by the PCs and then locks up my computers. I'm forced to reboot the system. What's interesting is this: If I turn off the auto play function, use a software to move the files onto my hard drive, PowerDVD is able to play the information from my hard drive. Currently, Cyberlink makers of PowerDVD 5 are working with me on this issue to find a solution. But, it has not been resolved yet.

In light of this discovery, I e-mailed Cyberhome several times. Their customer service has yet to respond. Not very incouraging. I called Cyberhome directly. The phone would just ring or I would receive a recording stating they were not open leave a message. Apparently, everyone that purchased a unit was calling and leaving messages because I was told every time the voice mail was full -- call back later.

When I did get through to Cyberhome there was a lengthy wait to speak with a representative. He was polite and his English was sketchy -- in the end -- he was of no help and didn't, couldn't, or was without knowledge as to when a firmware upgrade would be available.

I give Cyberhome and 'A' for effort and for trying to bring a product to market at a reasonable price point. I give their Cyberhome DVD Recorder a 'C to a B' (there are problems with DVD R media but DVD RW media has been reliable for me). Cyberhome's customer care receives as 'F-', the least they could do is hire enough people to answer concerns.

Begins UPDATE:
The Cyberhome CH-DVR 1500 has a lot to love, but, at the same time there is some quirkiness to the device that test ones' nerves. Since I wrote this review I have been recording rather heavily. Primarily with DVD+RW disk because they give me the best results and the fews problems. One issue of concern that came to my attention this past weekend was using a variety of speeds for recording onto the same disk. For the most part you can get by recording a show you know you like at SP. Then recording a second program with one of the extended speeds to use the remaining free space. Though I have had no problem watching the two programs recorded in different speed modes. I run into the occasion problem of the Cyberhome CH-DVR 1500 not wanting to erase one or the other shows. Example: If program one was recorded in HQ mode and program two was recorded in EP. No matter which I chose to erase alone. The Cyberhome unit won't erase the program. You have to go into the setup menu and select disk media and erase. The problem with this is if you wanted to maintain one of the programs on the disk you can't. The entire disk is reformatted as fresh for your next recording. This problem has only occurs when mixing recording speeds on a single disk. I have not experienced this issue when recording multiple programs using the same recording speed. Should you have this particular unit presently -- I would be interested in knowing if this issue has been replicated on other Cyberhome CH-DVR 1500 units.

What I enjoyed most over the years with VHS was the ability to record at different speeds on the same tape. Especially when it was of no real importants. The ability to start and stop recording anywhere on the tape . . . running the tape back and recording over commercials. And being able to view the recorded material on any VCR in the house -- or any where for that matter. With DVD some of these great features are left in the past. What I did not enjoy was the records showed noticeable wear after repeated play and record. The tapes lodged in the VCR whom was unwilling to release.

When recording on DVD media with the Cyberhome CH-DVR 1500 your recording is continuous. Unless you set watching the program and depressing the pause button to eliminate commercials. Or you can elect to record straight through . . . commercials and all. You can use the HIDE feature button to hide the commercials after the program has been recorded, but this does not erase or remove the commercial programing from the disk. Therefore you lose that space on the disk. In a two hour program that could easily translate to approximately 30 minutes of recording time. 30 minutes of disk space that could be use toward another program. If this DVD recording unit would allow you to erase the portions you wanted and leave the rest of your recordings in tack -- I could over look some of the idiosyncrasies.

The Cyberhome CH-DVR 1500 offers a timer recording feature that is very simplistic and extremely easy to use. If you have never been able to set the time or program your VCR. You will love the Cyberhome CH-DVR 1500. Here is where this product truly excels. You depress the timer button, depress enter, select the date, punch in the start time and then tell the unit the length of the program -- 1:30 hours, 1:45 hours or 2:00 hours. Press enter, turn off the unit and when the recordings finish you can watch the DVD. It's so simple that should you be in a hurry and out the door. You can step in enter a few key strokes and be on your way. A child could program the timer on this Cyberhome CH-DVR 1500.

As you are aware television programs don't always begin on schedule. The television schedulers enjoy inserting additional previews and commercials for their channel. This is especially true of premium stations like HBO, ShowTime, Stars and etc. Therefore, when the timer feature is active on your Cyberhome CH-DVR 1500 recorder your movie is not always the first thing you see. I've discovered through my experimentation away around this without using the hide feature and without giving up my DVD disk real estate. A similar technique is described in the manual but it assumes you will be recording a lengthier period of time. Which would over write most or all of your recording. You have read above that you can not delete unwanted portions of disk information to free up space. BUT, this is a big BUT TOO. There is a way to delete the information at the ending of your recorded movie -- and the disk space is recovered.

Here's how! (This only works with the Cyberhome CH-DVR 1500 recorder. You can try this on other brands at your own risk of losing your recording.)

Play the recording to where you want the movie to end and depress the 'pause' button. Now depress the 'record' button. The Cyberhome CH-DVR 1500 will go to live. Depress the 'record' button again and the Cyberhome CH-DVR 1500 will begin recording. After 30 to 60 seconds, depress the 'stop' button. The Cyberhome CH-DVR 1500 will display a wait state on you television screen. When it's complete go to the MENU. You will see your original recording and two other recordings. The Cyberhome CH-DVR 1500 has repartioned the recorded information on your DVD disk. Select the recorded title as you normally would for play depress the 'edit' button and select erase title. Be sure you are deleting the correct title -- you can look at the recordings time length to know you are not deleting your movie. Then delete the title you recorded for a few seconds. Your disk space is recovered for use.

These steps removed all of the previews and commercials that were at the end of your recording. Only this time when you play the movie -- you will forwarded it to the credits (if you like having the credits--continue to the end of the credits). Depress 'pause', then 'record' and 'record' again . . . wait a few seconds and depress 'stop'. Once the Cyberhome CH-DVR 1500 has finished return to the menu and delete the title related to your new recording.

This reads like a long and drawn out process. However, it takes merely a couple of minutes to perform the procedure. Saving the extra disk space may not seem like a lot . . . but you paid for it you should be able to utilize the recording space. If you recorded one 1:30 minute program in SP (Standard Play) and you recaptured 25% of the DVD real estate including free space the first recording did not use. You could record another hour and a half program using SLP (Standard Long Play).

What the Cyberhome CH-DVR 1500 does when you preform the above procedures is reparations the movie. The first time you perform this task at the beginning of the recording. The Cyberhome CH-DVR 1500 partitions the movie away from the recording section generating a new title. Then generates a title for the short recording you just made. With a VCR you could have just backed up the tape to the credits and recorded over everything from that point on. DVD does not provide that linear function. Though the steps above basically permit you to perform the same function.

ABOUT DVD +R/+RW media:

My niece was attempting to record her favorite SCOOBY DOO cartoons onto DVD. I bought her some PHILIPS DVD+R media. She sat in front of the television for six hours editing out the commercials that were captured on the VHS tapes. When she had completed her task I finalized the DVD disk. She was ready to view the results . . . and tears welled in her eyes. The disk would not play ... Cyberhome CH-DVR 1500 would not recognize the DVD she created. I told her not to cry and try it again. The results were the same. The people at Cyberhome and on their web site said these disk were compatible with their recorder. I knew there were compatibility issues with other DVD media. I thought perhaps I bought a bad lot of disk. Then I looked carefully on the medias labeling. On the outside packaging I found nothing out of the ordinary. However, on the DVD+R disk itself in superfine print (I needed a magnifying lens to read it) the text stated it was compatible for extended recording mode of 240 minutes. My niece was trying to record in SLP mode for the six hours of recording. I was not aware of this limitation and the manufacture Philips was not going to point this out clearly. Because they want you to buy additional disk.

After this discovery, I realized the DVD+Rs that I had been using and were recording but not playing back -- Probably because they had the same inherent problem. Not all manufactured DVD+R/+RWs are useable with all recording levels. Before wasting your DVD+R/+RW media . . . verify that you can record on the DVD at varying recording speeds of HQ=1 hr, SP=2 hr, LP=3 hr, EP=4 hr, and SLP=6 hrs. I know now that the Philips DVD+R disk are good for HQ=1 hr, SP=2 hr, LP=3 hr, EP=4 hr recording levels only.

In light of this new information . . . this may be the very reason why I experienced problems with my disk when recording at varieous speeds on a single disk. I will update this information upon completing my experiments. Do come back and read my review for the additional information.

Watch for my review on the LG GSA-4082B Super DVD Burner for your computer. The LG burns to DVD+R/+RW, DVD-R/-RW, CD R/RWs, and DVD RAM. I have a lot to say about the LG GSA-4082B Super DVD Burner.

Begins Updated 05.12.2004:

I thought my Cyberhome had died on me after only 60 days passed. The unit would not leave the Cyberhome logo page. I tried turning the main power to the Cyberhome off and then on again after several minutes. The results were the same -- as the unit was determine not to leave the logo page.

During this state, the remote control buttons and the button on the unit remain locked. You are unable to eject the disk or turn off the power (unless you use the main power button). In this experience, I notice the Cyberhome team did not include an emergency eject hold as found on many CD-ROM and DVD-ROM drives. This is very unfortunate. Had the system truly locked up or died -- I would not have been able to retrieve my disk.

I had read of another instance just like this and the unit required servicing. But, before I contacted Cyberhome, I unplugged the system from the AC outlet . . . waiting awhile I replugged the Cyberhome and turned on its mainpower switch. I thought the Cyberhome CH-DVR 1500 was going to require servicing but it left the logo page and requested to confirm or cancel a program that was recorded on the DVD+RW disk locked inside.

The DVD+RW disk trapped inside of the Cyberhome DVD Recorder had two movies recorded on it. One in SP mode about one hour and thirty minutes in length -- give or take a few minutes. The other movie was approximately the time length but in the SLP. My first thoughts for the lock up was the mixed recording speeds -- because I had experienced this type of problem with DVD+R disk -- not the DVD+RW. But this does not appear to be the case.

When I denied the Cyberhome the opportunity to recover the last recording on the disk recorded in SLP. The Cyberhome continued on to the menu screen and displayed the first movie and free space as if the other recording was not present. I proceeded to turn the unit off -- wait a few minutes -- then turned the unit on again. The Cyberhome recognized there was a recording present that had been interrupted and wanted me to select confirm or cancel. This time I selected confirm to attempt recover of my last recording. The Cyberhome locked up once again. I repeated the procedure mentioned above -- when the Cyberhome was unlocked again and requested the confirm or cancel -- I selected cancel. The main menu still displayed the first movie and free space. I then highlighted the free space, depressed the 'edit' button and confirmed the 'erase title' selection. What does this all mean? It means that the Cyberhome unit records on all of the available space provided on the DVD+RW and does not leave any room for any writing it needs to perform after the recording is stopped. Because of this occurrence the Cyberhome does not provide and exit feature so the Cyberhome locks up. As it continually spins the disk seeking to write its info in the contents.

My first recording on this DVD+RW disk used 77% of the disk recording area. Leaving 23% space for a small recording or using another speed length -- a longer recording. I have done this before on a DVD+RW -- Recorded one movie in SP 1:30 minutes in length and the second in SLP of the same length without difficulty. The only difference was at the time of lock up the remain space was 23% -- on the successful recording there was 25% disk space left.

When buying the Cyberhome, you should keep this in mind. To avoid any unpleasant reactions from your new purchase. Record onto the DVD+RW/+R leaving ample space for the writing the Cyberhome needs to perform after the recording has completed. This will probably hold true for other DVD recording units too.

Unlike a VCR that rewinds the tape when it runs out of recording space. The Cyberhome enjoys a lock up. Hopefully, Cyberhome will be able to update the BIOS for this unit and solve this dilemma.

end of 05.12.2004 update.

END of UPDATE:

The Specifications below are taken directly from the Cyberhome web site. I saw no need to retype this information.

Specifications

DISC TYPES SUPPORTED:
DVD RW: Playback, Recording
DVD R: Playback, Recording
DVD-RW: Playback
DVD-R: Playback
DVD-Video: Playback
VCD/SVCD: Playback
CD-Audio: Playback
CD-R/RW: Playback

RECORDING:
Media: DVD R, DVD RW
Diameter: 12cm
Capacity: 4.7GB
Recording Time: Maximum 6 Hours (SLP Mode)
TV Systems: NTSC/PAL
Digital Compression: MPEG 2, MPEG 1
Recording Types: Live, Timer
Max Simultaneous Timer Recordings: 8
Recording Features: Pause Record, Auto-Insert Chapter, Index Screen Navigator, Auto-Hide Chapter, Multi Record Modes
Editing Features: Erase Disc, Change Index Picture, Hide Chapter, Show Chapter, Edit Title Name

PLAYBACK:
40-Disc Last Memory Function
MP3 & JPG Navigator
Fast Forward / Reverse to x60
Slow Motion Playback
Repeat Playback (Chapter/Title/Disc & A-B)
Commercial Skip Function
Zoom to x4 with Panning

VIDEO PERFORMANCE:
Resolution: 720x480 NTSC, 720x576 PAL in HQ Mode
DA Converter: 10-bit
AD Converter: 9-bit
Video Outputs: Composite, S-Video, Component
Scanning: Progressive Scan, Interlased
Laser: 650nm

AUDIO PERFORMANCE:
DA Converter: 24 bit
AD Converter: 24 bit
DVD Linear Sound: 48kHz Sampling 4Hz to 22kHz, 96kHz Sampling 4Hz to 44kHz, Audio CD 4Hz to 20kHz

Signal to Noise Ratio: >90dB
Audio Dynamic Range: >90dB
Harmonic Distortion: < 0.001% (W.PEAK)

OUTPUT CONNECTIONS:
Component Video Out: Y 1.0Vp-p (75 Ohm), Negative Sync, Pb/Pr .7Vp-p (75 Ohm)
S-Video Out: Mini DIN 4-Pin (75 Ohm)
Composite Video Out: One Pin Jack, 1Vp-p (75 Ohm)
Coaxial Digital Out: One Pin Jack, .5Vp-p (75 Ohm)
Optical Digital Out: Standard Optical Connector
Analog Audio Out: 2.0 VRMS (47Ohm)

INPUT CONNECTIONS:
S-Video In: (Front/Rear) Mini DIN 4-Pin (75 Ohm)
Composite Video In: (Front/Rear) Cinch, 1Vp-p (75 Ohm)
Stereo Audio In: (Front/Rear) 1.2VRMS (47 Ohm)

PHYSICAL:
Operating Conditions: 5̊C to 35̊C
Power Supply: AC 100V~230V, 50/60Hz
Power Consumption: On: 60W, Standby: 17W
Dimensions: 65mm x 429mm x 348mm (H x L x D)
Weight: 4.88kg

Highlighted Features:
Live, Timer and Scheduled Recording Functions
Multiple Recording Modes, HQ, SP, LP, EP, SLP
Up to 6 Hours Recording on one DVD R/RW Disc
On-Screen Disc Title Navigator gives you quick, easy access to your Recordings
Built-In TV Tuner, Front and Rear A/V Inputs
Editing features with Auto, Add/Del, Hide Chapters
Your recordings are playable on most DVD Players

Here is what the Cyberhome DVD Recorder manual will not tell you. This information the last time I checked was not on the web site either.

If you record multiple recordings onto a single DVD RW media like three one and a half hour movies. You must make the disk compatible for use on other DVD players. The information left from the manual is this: You must HIGHLIGHT each of the three movies individually in the menu’s section and make each one compatible. Just making compatible once does not work. Highlight movie 'one' select edit and then select MAKE COMPATIBLE. Repeat for the next two movies. I found this to be inconvenient and felt this should have been clearly in the manual.

I have been tempted to return the Cyberhome unit. And I have found it to be quite useful. I've been somewhat torn emotionally with the unit in generally. When it works, the unit performs beautifully. When it decides to act up -- I want to smash it. Turning the unit off, waiting five minutes and turning it back on resets the Cyberhome DVD Recorder -- I seem to do this a lot when using the DVD R media. This is what frustrates me. But the DVD RW media works well every time and I'm a happy camper.

So here's my recommendation: If you are looking for a low cost DVD recorder and plan on using only DVD RW media and use the unit as you would a VCR. I highly recommend the Cyberhome 1500. Should you have other intentions for the Cyberhome 1500 DVD recorder and plan on using DVD R media for permanent recordings and to save a few bucks, because DVD R media is less expensive then DVD RW. I would say try the Cyberhome DVD recorder (Philips DVD R brand has worked best for me though I still have some of the same problems occur. Only the problems are fewer. If your expectations are high like my own. Stay clear of this Cyberhome recorder and avoid the problems . . . unless you are very patient.

(NEW UPDATE INFORMATION)

Cyberhome has released a new firmware update for the Cyberhome 1500 DVD recorder. The update solves many of the problems people have experienced with the unit. The tuner problem of display in black and white has been addressed and corrected. Recordings recorded using the SLP speed originally were blotchy when played back -- now the recording appears more crisp but in pause or slow mode images are still blocky and fuzzy. I haven't experienced the unit locking up on me since the firmware upgrade. Although the unit is still not perfect . . . I'm much more happier with the Cyberhome then before. It works well enough for my current requirements and recording needs. Until a newer better model enters the marketplace.

I'm still not pleased with the Cyberhome customer care division . . . e-mails still unanswered and getting through on the phone is an Olympic event.

(end of second update)

(beginning of third update -- a must read)
I have enjoyed my cyberhome unit for over a year. Even with intermediate issues the recorder has been solid. But it died sixty days after the warranty expired. Having a technical background, I opted to open the unit and check things out. The recording drive was dead. Fortunately, the drive and its connections were standard PC replacements. I ordered an NEC DVD+r+rw burner only and installed it. The cyberhome unit works well and the issues I had before are completely eradicated. It's a tad slower but it does not miss a beat. The 2MB on drive caches ensures a perfect burn every time. The cyberhome recorder is a solid piece of equipment and functions even better now. If you have this model and have experience similar issues, the unit is dead, or you are planning on buying it for the first time. You can't go wrong.

The NEC ND-1100A DVD+R/+RW Burner is a great replacement to the drive in the cyberhome. Strong performance even with the slower processing time. While recording you will notice no difference. When saving the information to the DVD it takes a few seconds longer but you know your recording will be as expected. I have not lost any recording after installing the NEC ND-1100A DVD+R/+RW Burner -- like I experienced with the cyberhome's original OEM drive.

Also, the replacement drive was a mere $49.95 and I was able to install it in about fifteen minutes counting disassemble ly time. Cyberhome's out of warranty service starts at $89.99 plus shipping the unit to them.

Don't throw away your cyberhome -- revive it with a new drive --

Special note: I also tried a LG super multi burner in the cyberhome -- but it would not burn the dvd-R,-RW. This may be due to the drives ability to handle dual layer media. Should any of you attempt a replacement of a multi disk drive that does not handle DVD-RAM and DUAL Layer media and it works--- drop me line. Thanks

(end of third update)

cyberhfan · Aug 4, 2006

Baloney.

cherylhar · Sep 25, 2006

I was searching for info on problems with Cyberhome dvd recorders & came across these boards. I thought maybe someone might know how to solve my problem. I am trying to hook up a Cyberhome dvd recorder to our tv in the living room. It is a cheap $60 Cyberhome I got on sale at Walmart around Christmas. (I know I'm slow hooking it up lol) I have a dvd player/vcr combo hooked up to the living room tv & our Dishnetwork dish is fed into the dvd player/vcr combo. I can't hook up the Cyberhome dvd recorder to the den tv cuz it has too much hooked up to it like a dvd player/vcr combo, dual vcr (for copying tapes) & the satellite receiver hooked up to it.

For some reason I cannot seem to get the Cyberhome dvd recorder to hook up right to the tv. In order to hook both it & the dvd player/vcr combo to the living room tv, I had to get on of those things you hook to the tv that allows you to hook more than one device to your tv. It's gold & on one side had 3 things that you screw your coax into (kind with the needle like thing in it & you either push it in or screw it in looks like this & on the other side of it are 2 of the things you screw the coax in.

Well I hooked up the dvd recorder to the tv & can't get it to show a picture at all or even a blue screen. (It does cut on tho) Tv shows just gray white fuzzy screen. I think how I have it hooked up is the coax I have one running from the in jack (Jacks are the ones you screw a coax in)into the thing you hook between the tv & vcrs etc & a coax hooked from the out jack (screw the coax in type) into the thing you hook between the tv & vcrs etc. Hope I explained that right. But no picture or anything. So I am wondering if I am doing anything wrong?

I figure that in order to get it to tape from the Dish Network satellite & it's dvr I'll have to hook the red, white & yellow cables from between the dvd recorder & the dvd/vcr combo.

I have to have the satellite fed into the dvd recorder & the dvd/vcr combo as the main unit cuz that would be the one we use the most often with this Cyberhome dvd recorder being used only for recording from the satellite & it's dvr & some of our vhs tapes. Plus when the dish was installed the dish people had it fed into the dvd/vcr combo & I sure don't want to goof up how they had it. Plus hubby wants it fed that way so he can get his ball games lol. I can usually hook up dvd's & vcrs okay & did a few just fine this yr. But this one has me stumped.

Anyway I was wondering if I am doing something wrong or is the dvd recorder messed up? Really I should bought a dvd/vcr combo where the dvd was a dvd recorder but we couldn't afford it & this was the cheap way. Thanks to whoever might know what I am doing wrong...

SicJeal · Oct 26, 2006

Does any one have the firmwares for the DVR-1600mu1 model??

SicJeal · Oct 26, 2006

Any one with the firmwares please link or email me at mo2068@yahoo.com. I had been googling it with no luck.

TheEmgee · Dec 5, 2006

Hey, does anyone know any information where I can download firmwares for Cyberhome's DX162D-A? If anyone has a copy, can you please contact me at normedguy@yahoo.com ... I've been searching everywhere with no luck...

Jizmak · Dec 5, 2006

http://forum.rpc1.org/dl_firmware.php?download_id=1958

http://forum.rpc1.org/dl_file.php?site=tdb1&file=DX16140F.ZIP

The most current firmware revision for the Cyberhome dx162
is firmware 140f.

I have 500+ burns on my Cyberhome with no issues.
This is an internal PC burner as opposed to the standalond DVR models.

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Cyberhome DVD/RW nightmare

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