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CyberpowerPC...what do you think?

Discussion in 'Building a new PC' started by esrever, Feb 11, 2008.

  1. esrever

    esrever Regular member

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    I've been looking to buy or build a new PC recently, particularly for gaming. I am looking for some system that can run something like Oblivion at the highest settings and still get very smooth framerates.

    My friend introduced me to CyberpowerPC.com, and I just wanted to check with the experts here and see if I can get some feedback or testimonials before I go out and spend my dollars. It seems like most of their stuff is very well-priced, almost too good to be true. They have a quad-core system on there starting at 865 bucks...I've never seen that before.

    Since I don't know crap about building, and frankly I'm kind of intimidated to try it, this seems like a safer alternative.
     
    Last edited: Feb 11, 2008
  2. sammorris

    sammorris Senior member

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    Cyberpower seem to make decent machines, but I've no personal experience of them, I don't live in a country where they're sold.
    They have a deal with NZXT for cases, which is good as they're solid cases, suggests that the rest of the parts will be decent quality too. Just beware there's no such thing as a free lunch, especially with prebuilt PCs. If a PC is cheap, there's a reason why. The 800 dollar quad core PC will probably have a crap graphics card like an 8500GT.
     
  3. bmccoy1

    bmccoy1 Member

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    They have poor tech support
     
  4. burp154

    burp154 Member

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  5. sammorris

    sammorris Senior member

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    The prebuilt Ibuypower units on newegg always seemed to have relatively decent parts in them. The ones you can spec yourself have a mediocre selection of parts in some areas I agree, but they seem to be relatvely well designed. After-sales support I can't comment on since I don't live in the US!
    P.S.: I may be biased in favour of them as they use my favourite case in the world, the one in that Costco offer in fact!
    Above all there's no substitute for building your own PC though.
    burp: Avoid that one from costco though, looks aside it uses the older 8800GTS which is much slower than the new version. Go with one with an 8800GT, HD3870 or the new G92 8800GTS (512MB).
    Oh yeah, and it has a crap motherboard. I had one, they stink.
     
    Last edited: Feb 15, 2008
  6. haskins69

    haskins69 Member

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    I bought my system 8/16/2007 from these jerk-off's -stacker 830 [really 831 they do a switch on you the 831 has less options and is made only for cyberpower by coolermaster I called them]-intel E 6850 -ASUS striker extreme -tagen 1100Watt-2gbCorsair ram-8800gts320MB superclocked-raptor150GB/WD500GB-22inch monitor- anyway thats most of what makes it go or not go in my case- issue is with striker extreme-the 6th motherboard is on it's way now [counting last one that arrived as a used&damaged thermal paste all over cpu housing peice of junk] anyway my question and or comment is- Does anyone else have issues with striker extreme????I haven't even played a game yet, I mostly surf the net[torrent site's] and convert and burn DVD's first 2 cmos went out 3rd just blue screened all the time as did 4th one now the 5th is having I/O error [DVD rom and burner cause of windows explorer lock-up and cause windows explorer to restart after you eject disk]!!!!!! Does or has anyone else had any of these troubles??? Does anyone else know how to fix the un releiablity of the striker extreme?? I paid good money for this system$2587.00 and at the time the striker extreme was the best these jerk's had now I'm at end of warranty and they still don't have any answer's except to send new board and that will end soon so I'm hoping my peer's might know of a trick or some thing to keep this thing running till I can afford new board that"s not a striker or ASUS for that matter they cyberpower that is, know it has issue and won't spend extra $20.00 to up grade to striker II it's supose to have issue's solved [but they did offer to send a board that was based on 680i chipset but could not give me part# or value but it was about $100.00 cheaper that striker] now I know I'm not trying to rip them off but wouldn't it be cheaper to send one at+20 than 5 at+250 !!!! I have talked to the Better Business Bureau and one local law office and they both feel I have a case under the long arm law of Illinois ! I also have contacted two other law firm's that specialize in the "lemon law" and both feel that I do have a case and are now reveiwing the rest of the paper work I sent them ! I really don't want to sue these jerk's but with warranty running out and them exspecting diffrent result's from same piece of crap motherboard I feel I have no other recourse I have the e-mail of the president REMOVED BY ME HASKINS69"and tech and reveiw manger"REMOVED BY ME HASKINS69 and the guy that at least does get back to you REMOVED BY ME HASKINS69 not sure of his dept. but I carpet bombed them with e-mails and while I did get a responce I didn't get any answers other than that they would send new motherboard [they will throw parts at the trouble even if they know that it to will fail ] but they won't look for answer to failuer or offer a better board in same price range I bought the striker extreme because it was suppose to be best I feel at this point they are just waiting for warraty to run out then they will be done with issue so I'll probaly be suing them $2587.00 might not be much to them but to me it's a years rent or a car !!! and I wouldn't let car lot or land lord screw me and I'm not letting them !!!! so I now sit and wait for 5th motherboard if it stay's true to past it will crap out about the time warranty crapp's out and as stated by other's they do have you do your own work in my case it's not been bad I'm a ex-aviation eletronics tech and ex-tv repair man and 20 year electriction and it's do your own or pay to ship it back to them at about $110.00 each time [x5 in my case which = $550.00] so buyer beware cyberpower is not you friend they just want your money O -just to be fair it does run well when it run's!!!!!!



    Also I gave e-mails and I will tell you that while I did strir them up a bit and I did get contacted by steve du and john yu I wouldn't recommend it as your first course of action because all I did was piss them off and they sent used junk Motherboard all covered in thermal paste and then after that they just told me that they were refering me to a specialist who turned out to be same tech that I first talked to about the matter "he was no specialist he's the one that couldn't give me part# on board they wanted me to take!!!!!don't get me wrong he was nice polite and tried to help[screw me] but his hands were tried by his superiores [<spelling] and I think[I don't know for sure just kinda how I feel about the way our talk went] that his butt was on the line cause he was the one who told me and I quote again "the striker extreme has issues but ASUS has worked them all out in the striker II" end quote. so buyer beware!!!! all is not flowers and sweat smell's there's a skunk in that wood pile !!!!!
    so get e-mail's while you can I got them from Better Business Bureua and I'm kinda betting they will pull my post when they find them or are made aware of them[there are butt kissers everywhere] Peace and don't foget you don't have to take crap from anybody look around find out your right's and push for them they can only get away with this crap if you let them and if you let them then they'll do it again "stand up for your self!!!! if we all do that then the crap will end"
    and I forgot they also said to me and I find this kinda stupid on their part and I quote " you do know we build gaming computers" end quote !!!! now I don't know about you folks but to me GAMING COMUTER means first it's a computer that does all the thing's you want from a basic computer but that the word gaming just means above and beyond computing it can handle the extreme's and rigors of playing games !!!!!!!!!NOT I play games so I'm less reliable I bought the best they had at the time except for cpu &video card[couldn't afford $1000.00 more for Quad core or $500.00 more for 8800gtx ] but 3gh was the fastest cpu speed at the time and about the video card it turn's in frame rates and core clock close to 8800gtx at 1/3 the price !!!!!it's the motherboard the thing you build your system around thats junk in my case I'm tiried of changing M/B I want them to find out why it's going out and to tell me how to fix it I've got Oblivion,crysis ,cod4,bioshock ,assassins creed and am afraid to start any yet out of fear that system will crash part way through [we all know how that suck's!!!! ]

    For those of you that don't know In Illinois at least [and many other states have the same law ] the lawgers that sue under the "lemon law" they do not charge you they sue then get their fees from cyberpower so if your the revenge type you get them twice 1you get your money!!!! 2 they pay for your lawger!!!! its a win win for the consumer just google "lemon law" and don't be put off that it seems to be centered around auto's the law aplies to any consumer product and as I said all cost end up being cyberpowers so make sure you have all corrispondence [e-mails invoices ect...] ready since law firm will want to look over this stuff to make sure they have a case before they go forward. in my case they feel they do but I'm giving the jerk's this last chance to resolve the issue before I go forward since It's still under warranty the law firms still beleive they will have a case even if it craps out after warrany passes in my case because of history to this point and time [It hasn't worked for over 90 day's since I got it!!!] if you want or should I say you should check out my other post on this forum to see if your case is some what like mine or if your as pissed as I was at their bullsh*t just contact a lawger they'll tell you if you have a case and the 3 I talked to have all sued and won against a computer company before so it's not like it will be a first of It's kind case I forgot but will ask next time I contact them if the cases were against cyberpower either way at this point I care very little about cyberpower I'm like them I'm out to make sure I don't get screwed and mybe help a few other's not get screwed along the way !!!!!!Peace and later!!!! this was originaly posted on cyberpower forum and I copy and pasted here as I will any where I can find that will have me!!!! and to be fair I promise to follow up with new post with me eating crow if they make good this time anybody willing to take bet's they don't!!!! they done screwed the wrong hombry I'm unemployed and disabled and have nothing better to do but let others know how they are and warn them off -BEWARE NOT ALL IS TRUE IN AD'S AND NOT ALL THAT SHOULD WORK DOES EXSPECIALY WHEN IT COMES TO CYBERPOWER 6/23 THEY CALLED THIS MORNING AND OFFERED ME THE STRIKER II FORMULA AT THEIR COST ALL THEY ASK WAS THAT I REMOVE E-MAIL ADDRES I POSTED ON THEIR SITE AND WANTED TO KNOW WHERE I GOT THEM ,BOY THERE WAS A LONG SILENCE ON THE PHONE WHEN I SAID BETTER BUSINESS BUREAU BUT O-WELL ALL IN ALL I GOT THERE ATTENTION AND THEY HAVE RESOLVED ISSUE TO ALL INVOLVED'S SATISFACTION AT LEAST AS LONG AS THIS BOARD WORK'S LONGER THAN A MONTH AT A TIME, BUT THAT'S A ISSUE FOR THE FUTURE MAYBE HOPEFULLY NOT THOUGH...................PEACE...........LATER................

    edit- **huge bold sections changed to italic by creaky to avoid eyes exploding**
     
    Last edited: Jun 23, 2008
  7. sammorris

    sammorris Senior member

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    1. The Stacker 831 is made for various markets, not just Cyberpower, but is indeed a cut down version of the real thing.
    2. G80 graphics cards like yours and 150GB Raptors have a fundamental incompatibility issue - Cyberpower should really know this
    3. The original Striker Extreme, whilst not as bad as the striker II does have severe issues. Upgrading to that board will only make things worse.
    4. Good luck with the lawsuit
    5. Next time you post something that long, at least try and get the spelling and grammar half-right if you want to be taken seriously.
     
  8. haskins69

    haskins69 Member

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    Hey what can i say english was never my strong point
     
  9. haskins69

    haskins69 Member

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    Ok I now have a cup of coffie in me.


    While I did rant a bit.....Ok alot!! the point is I spent $2587.00 on a system that has been broke as much as it has worked in past 10 months. and they have done nothing but throw the same obviuoly<spelling english was never my stong point> defective part at it istead of offering a different one{at or at least one close to same price and options instead of offering something we know it work's but we don't know what model it is deal to me] at 5x cost to replace they would of saved money ! I don't really want to spend my time typing about them{remember english was not my strong point and I'm a 2 fingered typer so it's just a pain] but since thank's to them or their part's that's all my system will do now and Instead of the shiney ad's In computer mag's and their web site I thought people should hear at least one horror story about dealing with them. Their site will not let you choose wrong CPU for motherboard or video card for that fact it should do it for all compatiblity issues as your selection change so should your options , but it let's you go on the rest so in a way I SHOULD TAKE THE BLAME because I built it ,and me being new to building ,didn't know any better,I figured that if they offered it with the package it that it was compatible, with all in it. And that's what I've been telling them since about 3rd Motherboard that there is compatiblity issues. even a moron like me can see that and so all know I now have ASUS tech support #thaks to peer on another site and will try working with them on this re-build instead of cyberpower but all in all I'm just pissed about whole deal and was mainly venting some frustation<spelling again about the whole thing, and if I made anyone mad sorryexcept cyberpower that was not my intention, Iwas was just trying to inform and blow off steam at the same time and while legal recourse may be an option It's not one I want to take unless I Have no other option as I have said" I DON"T WANT THEIR MONEY I JUST WANT WHAT I PAID FOR, A STABLE WORKING SYSTEM" thank for putting up with me and as far as the grammer and spelling go as I said english was not my strong point I was a math and science guy [I was electronic tech and am a electriction so I'm not dumb by far!!!],and if some one is so narrow minded as to be grading my writing instead of getting the point behind it well I don't know!!! My point was to inform and possibly give some one a few laugh's along to way!!! And maybe ...just maybe if I was lucky find someone that is able to help me sort this mess out!! So I can have what I bought [or thought I bought] a stable working system ........Later
     
  10. haskins69

    haskins69 Member

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    OH and I forgot as stated I did call coolermaster they are the one's who gave me info on the case so I can't be blamed there And could you please tell me a little more about KNOWN ISSUES with striker extreme[it might come in handy not in law suit. As I said it's a last resort, but the info might help when I replace M/B] and about incompatibility between raptor and 8800gts, because that's a new one on me and might be agrivatting[spelling] the issue with Motherboard but as single unit's I've had no trouble with either of them that I can tell and might explain why cyberpower sent 2 raptor's w/motherboard's so far[ and I thought they were just being safe bless their heart's]Other than that from what I can tell. They seem to work perfect..............thank you and later!!!!!
     
  11. haskins69

    haskins69 Member

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    cyberpower called today 6/23 and I got put through to the C.E.O. of the company they have told me they will be sending me a STRIKER II FORMULA AT THEIR COST NOW WHILE I DID BITCH ALOT THEY PICKED UP THE BALL AND AT THIS POINT I'M HAPPY WITH THE OUT COME[JUST HOPE IT WORK'S BETTER THAN THE STRIKER I EXTREME] BY ALL THE REVIEWS I'VE READ I HAVE NOT READ WHERE IT'S D.O.A. LIKE THE PLAIN STRIKER AND IF IT WORK'S I NOW HAVE PCI X 16 2.0 WITH THE ABLITY TO RUN 3 VIDEO CARDS [WHICH I CAN'T AFFORD] BUT I HAVE THE OPTION ALL I HAVE TO SAY IS GOOD FOR THEM THEY SEEM TO HAVE RESOLVED THE ISSUES AND ALL INVOLVED ARE HAPPY I'LL LET YOU KNOW HOW IT GOES NEXT WEEK WHEN IT ARRIVES......................PEACE...........LATER!!!!!!!!!!!!!!
     
  12. haskins69

    haskins69 Member

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    they sent the new board , but it only ran 2 day's I'm pissed to say the least . so they had me send them the system so they could fix it. the good folk's at ASUS told me to move ram around untill it posted then flash bios with the newest one 1305 I beleive. but since it's still under warranty 2 months to go I sent it in. all in all I'd have to say that cyberpower has done me right [even if I had to push the issue some what ] it's ASUS that has the troubles ,I mean look at it this way I had 5 striker extremes and 1 striker II formula and they all crapped out under normal use after anywhere from 2 day's to 2 months now thats just shitty craftsmanship , because I find it hard to beleive I got the only junk ones they built
     
  13. sammorris

    sammorris Senior member

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    I can't make this much more plain, but the reason why they didn't work is because they're terrible motherboards. The Asus strikers are bad news for anyone.
     
  14. haskins69

    haskins69 Member

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    so what would you call a good motherboard for the system I have, that has all the features that the ASUS boards have ? since my warranty is over in 2 months and that seems to be the life span of a ASUS. so I might be in the market for one that works and is cutting edge, so it will be upgradeable in the future??
     
  15. sammorris

    sammorris Senior member

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    Not all Asus boards are bad, but a lot of them are. I've certainly had so many bad ones I'm not buying them again. Personally I'd go with a Gigabyte X48-DS4, reliable fully featured boards, they're proving quite popular now.
     
  16. haskins69

    haskins69 Member

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    thank's I'll look into that board since with my luck this striker II formula will crap out like the rest of the ASUS shit has, but I have no option now but to let cyberpower try to fix it. ASUS tech said it needed the BIOS updated to 1305 [it came with 1001 BIOS ]and that he said would fix it, he said to move ram from slot to slot till it posted!! I tried that for a day and a half with no luck so when I called cyberpower on monday 6/30 they said they would pay shipping both way's and solve the issue. I just know I paid good money for a system that's been down more than it's been up,and while I enjoy working on computers I would like it to be other peoples computers, and that mine was working so, I could use it to look up the harder problems I encounter. I'm just tired of all the shit. you figure you get what you pay for , meaning to me you spend more you get a better product. well that doesn't seem to be true with ASUS, and if by some act of GOD [at this point I feel that's what it would take ] cyberpower get's it runnig and reliable I'm going to count my blessings
     
  17. sammorris

    sammorris Senior member

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    Unfortunately it's one of Asus' problems, they do make absolute lemon models from time to time. Not all Asus boards are bad, but a lot of them, including the Strikers are.
     
  18. haskins69

    haskins69 Member

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    Well it seem's that I should of done more research before I bought this train wreck of a board and as I look around I see the striker II formula they up graded me to is no prize it self .so.....that being said ,and since you seem to show some knowledge of this area could you point me to a site that can help tech support wise [forum,tech site's. ect....]that I could use for help keeping this running after my 2 months warranty with cyberpower runs out? because even though I have a 3 year warranty with ASUS. from what I've read they are of little to no help when it comes to support. and since I'm unemployed [possibly disabled from car wreck ] and I blew my whole load on this system, I have the need to keep it going as long as possible,as cheap as possible, since I have no way of knowing when or if I'll get a job ! so I'll have to make this work some how . hell even if I find work tomorrow I'm so far in debtI'd need 1 years pay just to get caught up. but enough of the sob story i'm just hoping for help from my peers [alone we're weak but together we can change the world] just a little something I've learned [the hard way ] in my 46 years. but now that you know a little more about my position [you see now why I was such a angry old man on my first few post about cyberpower ] and I looked at that gigabyte board, if I was to come into some money I would prefer a board w/3 pci x 16 slots 1 for tv tuner and 2 for video cards I my humble opinion 3 video cards is a waste when you consider you only get 10-15% more of a gain for your exrta $500.00-$700.00 I just think the extra slot would be better used to turn you system into a all around entertanment center, but I ramble on I could really use help on where to look for help with this board since I'm stuck with it!!!
     
  19. sammorris

    sammorris Senior member

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    I don't recommend SLI boards as a rule, because it's nvidia chipsets (which are mandatory to run SLI) that cause most of the issues. Instead, go with an Intel chipset board that offers multiple PCIe slots. That does mean you have to use ATI graphics cards instead to use multiple graphics though. Since you only have one card for now that's not a problem anyway right?
     
  20. haskins69

    haskins69 Member

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    thats what I've been hearing is intel chipset and ati video cards,but do they offer a board that has 3pci x 16 slots? since at this point I'm dreaming I might as well dream big! because it will be a while before I can afford a good motherboard , it will be much longer before I can afford a motherboard and video cards but I would still want a tv tuner in the mix , also any word on a tech site or forum that I can use for tech support on this crappy but high priced board I'm stuck with?
     

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