DON'T be conned into BUYing from Model-gadget/KlickStore.com; EMAILs and/or FOUL LANGUAGE = BAN

Hi Mike,

Firstly, i was beginning to think there was no such site as model-gadget.com (thought it was a bogus site to fleece people). Anyway...

Mike, i have sent numerous emails via the online store and your paypal store with one reply weeks ago from you saying "ill look into it" since then no reply. i didnt make an account and did a one time order payed via world pay. world pay order details :

Transaction details:
Transaction for the value of: GBP 124.82
Description: Purchase from www.model-gadget.com
From: CONSOLE PC COM LIMITED t/as RC HELI
Merchant's cart ID: osCsid=e6fb15e419d5e65a6ebf985417be24d3
Authorisation Date/Time: 24/Nov/2007 11:24:12
Transaction ID: 281919344
This is not a tax receipt.

Mike... i spoke to my credit card company and trading standards because i have had no reply what so ever to numerous attempts to contact you....

All i want is the 3 x M3DS AND 3 X 2GB MICRO SD CARDS that i have paid for...can you please contact me a.s.a.p

Regards

Gordon.

 

Oh and by the way, read back on all replies here & how difficult it has been to communicate with anyone, hence this thread!!

You are seriously missing who's fault it was originally, don't blame the customer here, because promises and claims have been broken.....

 

Is there anybody on this forum with the real names of:-

Mike Stephenson who lives in Hull.

Jonathon Downs who lives in Horbury

Paul Fox who lives in Coventry

this is just a sample of the accounts i keep getting when i log in.

 

I done a whois search on there domains, try that it gives some interesting info.


Just to let users know the mobile number > 07979648571 was picked up when |I rang from > Chairuddin Chan, so who on earth atcually runs the place?

I hope all people that made older orders do get there goods, I wonder how many actual customers out there that don't know about this thread, it is very worrying, that some of us are here trying to get our goods, that's why I don't like using this type of communication, but when you have no response from e-mails etc and no actual normal telephone contact, what option is there, all I stated was I shouldn't have to use someones elses forum for another sites error.

 

sigh!

 

Order #20314 (Despatched)
Order Date: Thursday 29 November, 2007

Mike

My R4DS and 1gb sd card where shipped on the 2nd of dec. Which never turned up. If in fact it was sent in the first place. I just want my R4DS please sort this.

 

Number is ringing out...surprise surprise....

 

just another thought here

as a web developer myself i am willing to offer you (mike) help with your issues, with either fixing your problems with emails or helping you out by reading and replying to you support requests,

i know how much a busy site eats up your time, but should you be willing i dont mind helping out in the short term, FOC.

again PM me and we can discuss further
or alternative contact me via my website http://www.raven-webdesign.com or the one in my sig

If i can help keep your customers happy (including me) i will

 

Another day passed and still no reply. strarting to get rather annoyed now.

 

Suppose we need to remeber, hell be asleep when were awake...so i think at least i will give him the benefit of the doubt and wait patiently for a reply through the forum....

 

Order #20314 (Despatched) So where is it? Proof of Postage?
Order Date: Thursday 29 November, 2007


What sort of way is this to run a business. I mean someone out there must also be feeling the same as me. We are using a forum to find out when we are getting our items. What is that all about. I really dont think I'll be doing business this way in future. It's the people out there that dont really know how to go finding these forums that I feel sorry for. When will they know what is going on. E-mail down mmmmmmm. What about setting up a web based account. I dont ever remember a time when gmail was down.

 

Can I have the shipping date for the Order Number: 24009 please!
Third call

 

Damn Mike you've been busy.

Name : Major Williams
Email: dwdizzle14@yahoo.com
Products Ordered: R4DS-v2 w/2gb micro sd card.

Thanks for the help man,waiting in anticipation of the R4!

 

I agree. This whole matter has been quite outrageous. From what ive read here and on site i beleive everyone is feeling the same, bar maybe the lucky ones who have taken delivery of orders.

 

I agree, after reading the comments in this thread its sound more and more like a bloke working out of his garage.
As a previous post said i too didnt get a order number site crashed when worldpay tried to return me back to Model-gadget, as i have stated in numerous internal site emails and 1 that finally got through from the links on the site and never got returned like all the others saying address hand "Fatal Errors"

 

Order #20314 (Despatched) So where is it? Proof of Postage?
Order Date: Thursday 29 November, 2007

More people that are feeling the pain.

http://forums.maxconsole.net/showthread.php?t=32453&highlight=model+gadget

Sorry this link is for people that had this problem about a year ago.

 

That links over a year old and they still haven't learnt from their mistakes.

 

Hi there, Could you please provide me the possible shipping date as well Thanks!
Order Date: 7th Dec
Order Number: 24009
Order Item: 1 x R4DS - V2 (ENGLISH VERS); 1 x 2GB SanDisk Micro SD
Order Status: Processing[/quote]

your order will be deliver to you on tuesday/wednesday. thanks

 

your order has been shipped out and should be deliver to you on saturday/monday. thanks