I think they actually open up the drive in a clean room and precisely read off the data from the hard drive platters with another head or fix the head so that the data is recoverable. I see that you don't live in the US by your currency but in the US, local electronics stores such as Staples and Circuit City and Best Buy (if you have those there) recover data for you and it might be cheaper. Try this: http://www.datarecoverycorp.com/Def...oup=high_bid&gclid=CMW9pu2In5ICFQ1aQAodlwuh8A
We do have Staples over here i will go there tomorrow if necessary ill let you know when/if i get a good offer and decide to take it.
I partitioned it but it erased all of the files or something cuz i restarted and pluged it in it says free memory? Is there any software that can recover it or no.
Great, now the drive doesnt work anymore. All files are gone. God I hate these cheap crap. I cant even open it since theres no screws on the casing. I might go buy other. I believe it has a year warranty but I dont want to go through the trouble shipping and paying for the shippment and stuff. I think you need a credit card too, but im just a kid. If there is anyone that returned their hdrive to WD support can you tell me how it works?
You don't need a credit card, you ship yours out first and then they ship you out a new one. Try that first, if not then look back a in the thread and you will see some links on how to open up the drive. Usually the external drive has a 1 year warranty but the drives that they use inside have a 3 to 5 year warranty. Give them a call, usually they don't even ask for a receipt, just time of purchace. You can tell them like 6 months ago. Dont tell them that you dropped it either. If you want to try to reformat your current drive try this: Start -> right click my computer -> Manage -> Disk Management Choose the external drive, it will mostly say unallocated or something Right click and delete the partition and then format it or just format it. Post a screenshot of your Disk Management page and I can help you.
