I'm running Windows 2000 and have a LiteOn JLMS XJ-HD 166S 16x/48x dvd-rom drive that has suddenly stopped working. It won't recognize any discs (cd, dvd, or otherwise), but there doesn't seem to be a problem with my computer recognizing the drive itself (I get a continuous error: "No disc inserted" etc). I use CyberLink Power DVD 4 and I ran a diagnostic on the dvd-rom via that program. I also installed what I think may have been a driver update from the JLMS website, as well as a patch from the CyberLink site. I even tried to use a cd-rom lens cleaner - it wouldn't even recognize that. I'm stumped! Is there anything else I can do (other drivers, other diagnostics, anything?) besides trash the thing? It's only a year old. I hate to fork out the money for another one already. Ugh.