i just purchased dvdxcopy plantinum had it one week worked great, my computer crashed i down loaded the program again it will copy but it wont read or write, please help me i have taken in to be serviced and the computer is working right its the software. can you help me or am i out of luck thank you
321 studios blacklist or your aspi layer. Here is the link to the ASPI utility for WIN XP which also has the ASPI chk tool within it. http://adaptec.com/worldwide/suppor...em/Microsoft+Windows+XP&filekey=aspi_v471.exe Copy and paste these instructions to notepad and print them, since you'll have to reboot to complete the installation. In advance, I aplogize if my instructions seem elementary, not all are pc savvy. First click on the link above and download the file to the default location which will be the root of the local disk. Here is the path, depending on your drive letter, may be "c" or "d". If it is local disk d then replace the c with the d. C:\adaptec\aspi or D:\adaptec\aspi Now go to windows explorer, by right clicking the windows start button and left clicking explore. Look for the adaptec folder Double Click on the adaptec folder, and to the right, in the split window, you'll see the aspi folder, now double click it. Now you will see a multitude of files. Look for the "aspiinst" icon and double click it. Follow the instructions. DOnt worry that it doesn't mention anything about ASPI for WIN XP, its OK.. DONT WORRY it will work.. 4 SHO.. Once rebooted go back to the aspi folder and look for the "aspichk" icon, this is the ASPI check. Here are the instructions to get to the folder Double Click on the adaptec folder, you'll see the aspi folder, now double click it. At the bottom in very light letters you will either see ASPI is installed and fully operational, which is what you want or ASPI error or ASPI is not functional or.. you get the point. At any regard, you'll want the ASPI to be installed and fully operational. GOOD LUCK & hope this helps..... 321sucker 321Studios Blacklist This software blacklist applies only to the DVD X Copy line (including DVD Copy Plus), as well as burn-related issues with other 321 Studios software titles: 1. B's Clip: This package will load a packet-writing software that will constantly talk to your CD/DVD writer, and can cause a number of issues while trying to write a disc. Disabling this software is not enough, as a portion of this package is always running after you start windows. You will need to uninstall it in Add/Remove programs, then reboot to remove it. For more information, visit the B's website at http://www.bhacorp.com. 2. Direct CD or Drag to Disk: These are applications from Easy CD Creator from Roxio. This package will load a packet-writing software that will constantly talk to your CD/DVD writer, and can cause a number of issues while trying to write a disc. Disabling this software is not enough, as a portion of this package is always running after you start windows. To remove them you need to do to Add or Remove Programs in the Control Panel. There you can select Easy CD Creator to change, not remove. Then you must click next until it gives you the option to modify. Then either Direct CD or Drag to Disk should be selected and changed to "make this option not available". Then click next and while the program may look like it is installing, it is removing those options. One thing to remember is that both Direct CD and Drag to Disk will not be installed at the same time. For more information, please visit Roxio's website at http://www.roxio.com/en/support.index.jhtml 3. GoBack: backup software that constantly runs in the background (Terminate and Stay Ready) this needs not only to be turned off, but disabled. Unfortunately, this may cause some restore points to vanish, but it will free up a lot of hard drive space. For more information visit Symantec's web site for GoBack at http://www.symantec.com/goback/index.html 4. DLA: Also HP-DLA, Veritas DLA, and others. DLA stands for Disk Letter Assignment. This package will load a packet-writing software that will constantly talk to your CD/DVD writer, and can cause a number of issues while trying to write a disc. Disabling this software is not enough, as a portion of this package is always running after you start windows. You will need to uninstall it in Add/Remove programs, then reboot to remove it. 5. InCD: This is packet writing software that comes bundled with Ahead Nero Burning Rom. This package will load a packet-writing software that will constantly talk to your CD/DVD writer, and can cause a number of issues while trying to write a disc. Disabling this software is not enough, as a portion of this package is always running after you start windows. You will need to uninstall it in Add/Remove programs, then reboot to remove it. For more information go to Nero's website at http://www.nero.com/en/ 6. Interactual Player and PC Friendly Player: These programs are DVD software viewers that often come on DVD movie discs, and will try to install themselves everytime you watch a movie on your computer. Please make sure to NOT let these install. Both programs interfere with all 321 Studios software and should be un-installed from Add or Remove programs in control panel when found. In some cases, you will need to uninstall and reinstall our software to restore functionality after removing one of these. For more information about both players, visit http://player.interactual.com/ 7. McAfee Anti-Virus: This is anti-virus software that when running, can cause errors. It needs to be disabled by right clicking on the icon in the lower right side of the task bar. The 321 Studios software then needs to be restarted. Whenever you are using our software, McAfee needs to be disabled to ensure unrestricted access to your drive. For more info go to McAfee's website at http://us.mcafee.com/default.asp 8. Norton Anti-Virus: This is anti-virus software that when running, can cause errors. It needs to be disabled by right clicking on the icon in the lower right side of the task bar and the automatic updates should be disabled. The 321 Studios software then needs to be restarted. Whenever you are using our software, Norton needs to be disabled to ensure unrestricted access to your drive. The Norton Website is http://www.symantec.com/ 9. StopZilla: StopZilla can hinder required portions of our installer, causing the software to fail. Please completely disable StopZilla, then install our software. Once our software is installed, you may safely enable it again. If you have any difficulty using our software at a later time, you may need to disable StopZilla before going to use our software. Uninstallation is not required. 10. MyStorageGuard: This backup software can hinder certain required files from being copied during the installation. Please disable this program before installing our software, and have it disabled any time you go to use our software. Uninstallation is not required. 11. Napster 2.0: This software includes some basic burning software that can cause burning problems if it is running. You will need to close this program completely before trying to use our software. In some rare cases, you will need to completely uninstall this package to attain full reliability, so if disabling does not solve your issue, please try uninstalling this software, and try again. 12. Easy CD Creator 4.x: Due to the age of this package, it is no longer updated by the authors. There are bugs present in this older system that will cause NUMEROUS problems on your machine, not just with our software. Please Uninstall completely, and consider either the new 6.x version from Roxio (http://www.roxio.com) or Nero 6.x (http://www.nero.com). These packages, installed without the Packet Writing software (DirectCD/Drag to Disk/InCD), all work very well together with our software. Spyware and Adware - some programs can install other software that can be damaging to your Operating System. Please scan for these programs with a Spyware utility. We recommend Ad-Aware, available freely at http://www.lavasoftusa.com If you perform any of these changes, you may need to uninstall our software, then re-install to fix any damage left. If you find some of these packages, please shut down and reboot twice to ensure that the last pieces of the conflicting software are completely removed.
