I've been having a problem with Nero, and I can't seem to fix it. I'm somewhat computer illiterate but I've read over the forums and done google searches to try and figure out what's going on, but nothing I've tried so far seems to work. Let's see: -I have Windows XP home edition -I use a Plextor px-708uf burner -I use DVD-Shrink to rip and Nero 7 Burning Rom to burn -I tried using another burning software and the same problem occured So here's what's going on: The problem first started right before burning of a movie was complete; after that, it occured sometimes, but always right at the beginning, before any information was even burned onto the disc. It seemed random though- sometimes the movie would burn, sometimes not. It was always the same message(could not perform end of disc-at-once; i'll include the log below). I uninstalled nero using the cleaning tool and reinstalled it. I downloaded the firmware for my burner; I reduced the speed at which I was burning. Nothing worked. Before I uninstalled nero, it was sometimes burning the discs, and sometimes it wouldn't work. Since I reinstalled it, it hasn't worked for me once. The only thing I haven't tried is switching my media (I've been using HP discs). I'm going to try that but was just hoping maybe I'm missing something. I'd appreciate any advice- thanks in advance! Windows XP 5.1 IA32 WinAspi: - NT-SPTI used Nero Version: 7.8.5.0 Internal Version: 7, 8, 5, 0 Recorder: <PLEXTOR DVDR PX-708A> Version: 1.11 - HA 1 TA 1 - 7.8.5.0 Adapter driver: <USB 2.0> HA 1 Drive buffer : 2048kB Bus Type : set to ATAPI (3) -> ATAPI, detected: ? CD-ROM: <QSI CDRW/DVD SBW242U>Version: UD25 - HA 1 TA 0 - 7.8.5.0 Adapter driver: <IDE> HA 1 === Scsi-Device-Map === DiskPeripheral : IC25N030ATMR04-0 atapi Port 0 ID 0 DMA: On CdRomPeripheral : QSI CDRW/DVD SBW242U atapi Port 1 ID 0 DMA: On === CDRom-Device-Map === QSI CDRW/DVD SBW242U D: CDRom0 PLEXTOR DVDR PX-708A E: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 40894464 (0) Byte BUFE : 0 Physical memory : 255MB (261352kB) Free physical memory: 102MB (104820kB) Memory in use : 59 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 30.3.2007 UDF/ISO compilation 2:27:54 PM #1 Text 0 File SCSIPTICommands.cpp, Line 411 LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL 2:27:54 PM #2 Phase 112 File dlgbrnst.cpp, Line 1762 DVD-Video files reallocation started 2:27:55 PM #3 Phase 114 File dlgbrnst.cpp, Line 1762 DVD-Video files reallocation completed (no file modified) 2:27:55 PM #4 Text 0 File Isodoc.cpp, Line 6608 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Options : automatic UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet : FALSE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 2:27:55 PM #5 Phase 111 File dlgbrnst.cpp, Line 1762 DVD-Video files sorted 2:27:55 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 2:27:55 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343 First writeable address = 0 (0x00000000) 2:27:55 PM #8 Text 0 File Burncd.cpp, Line 3499 Turn on Disc-At-Once, using DVD media 2:27:55 PM #9 Text 0 File DlgWaitCD.cpp, Line 307 Last possible write address on media: 2295103 (510:01.28, 4482MB) Last address to be written: 2286159 (508:02.09, 4465MB) 2:27:55 PM #10 Text 0 File DlgWaitCD.cpp, Line 319 Write in overburning mode: NO (enabled: CD) 2:27:55 PM #11 Text 0 File DlgWaitCD.cpp, Line 2949 Recorder: PLEXTOR DVDR PX-708A, Media type: DVD+R 2:27:55 PM #12 Text 0 File DlgWaitCD.cpp, Line 493 >>> Protocol of DlgWaitCD activities: <<< ========================================= 2:27:55 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2286160 (2286160) = #2286160/508:2.10 relocatable, disc pos for caching/writing not required/ required -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286160 blocks [E: PLEXTOR DVDR PX-708A] -------------------------------------------------------------- 2:27:55 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995 Prepare [E: PLEXTOR DVDR PX-708A] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: Idx 0 Idx 1 Next Trk 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682055680, ISRC "" DAO layout: =========== ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 0 | 0x41 | 0 | 0 | 0x00 0 | 1 | 1 | 0x41 | 2286160 | 0 | 0x00 2286160 | lead-out | 1 | 0x41 | 0 | 0 | 0x00 2:27:55 PM #15 Text 0 File SCSIPTICommands.cpp, Line 209 SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME 2:27:55 PM #16 Text 0 File Burncd.cpp, Line 4278 Caching options: cache CDRom or Network-Yes, small files-No (<64KB) 2:27:55 PM #17 Phase 24 File dlgbrnst.cpp, Line 1762 Caching of files started 2:27:55 PM #18 Text 0 File Burncd.cpp, Line 4397 Cache writing successful. 2:27:55 PM #19 Phase 25 File dlgbrnst.cpp, Line 1762 Caching of files completed 2:27:55 PM #20 Phase 36 File dlgbrnst.cpp, Line 1762 Burn process started at 4x (5,540 KB/s) 2:27:55 PM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 2:27:55 PM #22 SPTI -1066 File SCSIPassThrough.cpp, Line 179 CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 Buffer x061c5600: Len x804 2:27:55 PM #23 Text 0 File DVDPlusRW.cpp, Line 674 Start write address at LBA 0 DVD high compatibility mode: Yes 2:27:55 PM #24 Text 0 File ThreadedTransfer.cpp, Line 269 Pipe memory size 40868800 2:28:58 PM #25 SPTI -1015 File SCSIPassThrough.cpp, Line 179 CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1015) Sense Key: 0x03 (KEY_MEDIUM_ERROR) Sense Code: 0x73 Sense Qual: 0x02 CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00 Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 00 00 73 02 Buffer x08f20040: Len x10000 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 2:28:58 PM #26 CDR -1015 File Writer.cpp, Line 303 Calibration area full E: PLEXTOR DVDR PX-708A 2:28:59 PM #27 SPTI -1066 File SCSIPassThrough.cpp, Line 179 CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0x5B 01 01 00 00 01 00 00 00 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 2:28:59 PM #28 SPTI -1066 File SCSIPassThrough.cpp, Line 179 CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066) Sense Key: 0x05 (KEY_ILLEGAL_REQUEST) Sense Code: 0x24 Sense Qual: 0x00 CDB Data: 0x5B 01 05 00 00 00 00 00 00 00 00 00 Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24 2:28:59 PM #29 Phase 127 File dlgbrnst.cpp, Line 1762 Generating DVD high compatibility borders 2:29:03 PM #30 Text 0 File DVDPlusRW.cpp, Line 934 EndDAO: Last written address 0 2:29:03 PM #31 CDR -1066 File WriterStatus.cpp, Line 162 Invalid field in command E: PLEXTOR DVDR PX-708A 2:29:03 PM #32 TRANSFER -24 File WriterStatus.cpp, Line 162 Could not perform end of Disc-at-once 2:29:05 PM #33 Phase 38 File dlgbrnst.cpp, Line 1762 Burn process failed at 4x (5,540 KB/s) 2:29:08 PM #34 Text 0 File SCSIPTICommands.cpp, Line 254 SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME 2:29:09 PM #35 Text 0 File Cdrdrv.cpp, Line 11214 DriveLocker: UnLockVolume completed 2:29:09 PM #36 Text 0 File SCSIPTICommands.cpp, Line 411 UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL Existing drivers: Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
You're best bet would be to try different media. HP uses different manufacturers and some not that good. For some reason your log doesn't have the usual manufacturer in it. So pop one of those blank HP's in the drive go to Nero Tools>CD-DVD Drive Speed>Disc Info tab. The manufacturer should be listed there. Good ones to use would be Taiyo Yuden, Verbatim or made in Japan Sony, Fuji or Maxell. Power calibration error can be caused by media and/or firmware needing an update. Burner can use 1 more firmware update too - the latest is 1.12 You've got 256mb in ram - more would be better - add another 256 mb if you can. Probably won't solve the burn problem but will help with performance.