Freeze Problem

Discussion in 'PC hardware help' started by braunerf1, Jul 21, 2007.

  1. braunerf1

    braunerf1 Member

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    Hi again guys, I think morguex just might be right. This morning I ran into the freeze problem again, only this time I got an error when I turned it back on. Hopefully this provides the right information you guys need. Let me no what you think.

    Description
    A problem with your video hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)
    WD-20070728-0555.dmp
    sysdata.xml
    Version.txt

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 117
    BCP1: 94838868
    BCP2: 89DC3E30
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1
    Server information: 31dd67ab-2d4a-4017-8570-b9e49991d23d
     
  2. sammorris

    sammorris Senior member

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    Yep, that suggests to me your graphics are overheating.
     
  3. braunerf1

    braunerf1 Member

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    ok, so how can i fix this?
     
  4. sammorris

    sammorris Senior member

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    Add more case fans or get higher speed ones, if that doesn't work, try reseating the heatsink with proper cooling compound.
     
  5. braunerf1

    braunerf1 Member

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    i was able to find a small fan from a heat sink off one of my old video cards, the fan works if i plug it into a 3 pin connector but i was wondering how i could mount it on the heatsink. screws are no option. but is there some type of glue or tape that will hold?? thanks
     
  6. sammorris

    sammorris Senior member

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    It has to achieve something. Putting a fan in the middle of the case will do nothing, it has to go in one of the slots where there are holes for air to come in/out.
     
  7. braunerf1

    braunerf1 Member

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    well my graphics heatsink is right below my cpu fan and heatsink, isnt the cpu fan and heatsink "in the middle of the case"? i was maybe thinking that because of the constant airflow running through it, it would catch cool air. well so far im not having my freeze problem but if i do i will get back. thanks.
     
  8. sammorris

    sammorris Senior member

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    Not entirely. The CPU fan is in the middle of the case, because it's blowing air through the fins of the heatsink. You'd either need a fan actually mounted to your chipset heatsink, or better case fans.
     
  9. braunerf1

    braunerf1 Member

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    k your right so far, cause once again im still having the problem. the mini fan i took off of my old vid card is mounted directly to the heatsink, and when the freeze problem happens i can touch the heatsink with my fingers and it doesnt even feel hot, just warm. right now i have an 80 mm fan in the front blowing air into the case and an 80mm at the back blowing air out of the case. the only other spot i can put a fan is right on the side of the case. would that mess up the airflow? and should it be blowing air in or out?
     
  10. sammorris

    sammorris Senior member

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    Usually in. However, if you say your heatsink isn't getting hot it may not be working. How hot is the CPU heatsink?
     
  11. braunerf1

    braunerf1 Member

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    the cpu heatsink is working normal, if i dont have the fan on the video card heatsink, then ya it gets hot, but with the fan it is fine. o one other thing. i called bestbuy and asked them if i could exchange my agp vid card for a pci xpress one and they said that should be fine. so if i do that i will just disable the onboard vid card and that should solve the problem, right?
     
  12. sammorris

    sammorris Senior member

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    I didn't realise you had a separate graphics card. If you do, it's just the chipset overheating, in which case disabling the on board video probably won't help.
     
  13. morguex

    morguex Guest

    braunerf1
    What kinda card are you running?

    And I doubt u can just swap out cards like that, unless u have a board with pci-express and agp slot.

    Let me know.

    Peace all
     
  14. sammorris

    sammorris Senior member

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    Indeed, there are very few boards that support both.
     
  15. braunerf1

    braunerf1 Member

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    the chipset that is overheating is the one that is built into the motherboard. i was saying that i have another video card in my closet, but it is only good for an agp slot, which this mobo doesnt have. so i called bestbuy and they said i could exchange it for a pci express video card. i do have a pci xpress slot on this mobo. so if i put in a pci xpress card, and then disabled the onboard video card, wouldnt that work?? because a seperate card has its own cooling.
     
  16. sammorris

    sammorris Senior member

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    Perhaps, it depends whether the chipset will overheat when it's not doing video work or not. It's definitely worth a try. If no luck, we can proceed from there.
     
  17. morguex

    morguex Guest

    I would give it a try.

    See what happens.

     
  18. braunerf1

    braunerf1 Member

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    k i got the pci xpress card in, so far no prob..ill keep u posted
     
  19. morguex

    morguex Guest

    What model of card did u get?

     
  20. braunerf1

    braunerf1 Member

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    i didnt go with a crazy card cause i dont do a lot of pc gaming, but i got a nvidia geforce 6600..pci xpress
     

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