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Hi virus problem I think .

Discussion in 'PC hardware help' started by fgreco, Apr 8, 2005.

  1. fgreco

    fgreco Member

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    Hi I have the hewlitt packard wich some of you may know me. The virus has a location it is c:\windows\isrus\edmond.exe
    It said high allert. The scanner could not delete it.
     
    fgreco, Apr 8, 2005
    #1
  2. ddp

    ddp Moderator Staff Member

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    what anti- virus program are you using. do an online scan with www.antivirus.com free housecall to check for viruses & spyware
     
    ddp, Apr 8, 2005
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  3. fgreco

    fgreco Member

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    I have norton antivirus the instructions are to reboot in safe mode and then scan again. Can you tell me how to reboot in safe mode on windows xp home edition.
     
    fgreco, Apr 8, 2005
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  4. ddp

    ddp Moderator Staff Member

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    hold the crtl button after rebooting. a menu will come up with various options so select safe mode & enter
     
    ddp, Apr 8, 2005
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  5. fgreco

    fgreco Member

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    thanks ddp
     
    fgreco, Apr 9, 2005
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  6. ddp

    ddp Moderator Staff Member

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    no problem, teach & learn
     
    ddp, Apr 9, 2005
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  7. fgreco

    fgreco Member

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    Hey I ve tried so many times and the computer just boots up under regular mode. the other screen doesnt even come up. Do you know any other way to do it. tahnks.
     
    fgreco, Apr 9, 2005
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  8. ddp

    ddp Moderator Staff Member

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    try the f8 button at the post screen & hold it down, do the same thing with the control button
     
    ddp, Apr 9, 2005
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  9. gizmobob

    gizmobob Member

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    You need to repeatedly tap the F8 key during the Bootup sequence to get the menu with the Safe Mode Boot Option.
     
    gizmobob, Apr 9, 2005
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  10. fgreco

    fgreco Member

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    thanks both of you, I went under safe mode and I scaned the computer and got the virus called EDMOND.
     
    fgreco, Apr 9, 2005
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  11. ddp

    ddp Moderator Staff Member

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    do an online scan with www.antivirus.com free housecall to make certain system is clean
     
    ddp, Apr 9, 2005
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  12. fgreco

    fgreco Member

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    Ok I will thanks two the both of you.
     
    fgreco, Apr 12, 2005
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