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hijackthis help!

Discussion in 'Windows - Virus and spyware problems' started by igmonte, Jul 2, 2007.

  1. igmonte

    igmonte Member

    Mar 15, 2006
    Likes Received:
    Trophy Points:
    Can anyone also please check my log? This log is from my office pc and I think that my unit is still infected even after doing so many scans. I still am unable to change my homepage, my folder options is still disbled, i can't find 'run' on my start menu, my system restore option is also disabled, and my whole system is very slow.

    Logfile of HijackThis v1.99.1
    Scan saved at 10:40:16 AM, on 7/3/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\HP Web Jetadmin\hpwebjetd.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Prevx2\PXAgent.exe
    C:\Program Files\HP Web Jetadmin\hpwebjetd.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Prevx2\PXConsole.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\WinZip\WZQKPICK.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defa...rch/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.prevx.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.prevx.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.prevx.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defa...//www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.prevx.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.prevx.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
    F2 - REG:system.ini: Shell=explorer.exe C:\WINDOWS\system\lsass.exe
    F2 - REG:system.ini: UserInit=userinit.exe,C:\WINDOWS\system\lsass.exe
    O1 - Hosts: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
    O1 - Hosts: <html>
    O1 - Hosts: <head>
    O1 - Hosts: <script LANGUAGE="JavaScript">
    O1 - Hosts: <!--
    O1 - Hosts: if (window != top)
    O1 - Hosts: top.location.href = location.href;
    O1 - Hosts: // -->
    O1 - Hosts: </script>
    O1 - Hosts: <title>Site Unavailable</title>
    O1 - Hosts: <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
    O1 - Hosts: <style type="text/css">
    O1 - Hosts: body{text-align:center;}
    O1 - Hosts: .geohead {font-family:Verdana, Arial, Helvetica, sans-serif; font-size:10px;width:750px;margin:10px 0 10px 0;height:35px;}
    O1 - Hosts: .geohead #geologo {width:270px;display:block; float:left; }
    O1 - Hosts: .geohead #rightside {width:480px;display:block; float:right;border-bottom:1px solid #999999; height:27px;}
    O1 - Hosts: .geohead #rightside #welcome {width:50%;display:block; float:left; text-align:left;}
    O1 - Hosts: .geohead #rightside #wlinks {width:50%;display:block; float:right; text-align:right;}
    O1 - Hosts: .ftr { margin:0px; color:#404040; font:x-small Arial,sans-serif; text-align:center; width:750px;}
    O1 - Hosts: .bodywrap{display:block;height:470px;}
    O1 - Hosts: .bodycnt{width:510px; display:block; float:left; background-color:#EEE9F5; height:auto; text-align:left; font-family:Arial, Helvetica, sans-serif;font-size:13px; color:#000000; padding:20px 20px 35px 20px;}
    O1 - Hosts: .title { font-family:Arial, Helvetica, sans-serif; font-weight:bold; font-size:24px; color:#7C56A9}
    O1 - Hosts: .adcnt{width:172px; display:block; float:right; text-align:left;cursor:pointer;cursor:hand;}
    O1 - Hosts: .adcnt td {text-align:left;}
    O1 - Hosts: .adsubt{font-size:10px; font-family:verdana; font-weight:bold; color:#b4b4b4; cursor:default;margin-top:5px;}
    O1 - Hosts: .ybadge { font-family: Verdana, Arial, Helvetica, sans-serif; font-size:10px; color: #666666; margin-top:10px;}
    O1 - Hosts: .ybadge img {margin-top:6px;}
    O1 - Hosts: .adtable {font-family:Verdana, Arial, Helvetica, sans-serif; font-size:10px;border: 1px solid #d6dbe7; background-color:#eff7ff; padding:3px; margin-bottom:10px; width:172px;}
    O1 - Hosts: .adttl{font-weight:bold;margin-bottom:3px;}
    O1 - Hosts: .addescr{color:#6b6b6b; margin-bottom:3px;}
    O1 - Hosts: .adlink a {color:#008200; text-decoration:none;}
    O1 - Hosts: </style>
    O1 - Hosts: </head>
    O1 - Hosts: <body>
    O1 - Hosts: <!-- following code added by server. PLEASE REMOVE -->
    O1 - Hosts: <!-- preceding code added by server. PLEASE REMOVE -->
    O1 - Hosts: <div id="maincnt">
    O1 - Hosts: </div></div>
    O1 - Hosts: <div class="bodywrap">
    O1 - Hosts: <div class="bodycnt">
    O1 - Hosts: <div class="title">Sorry, this GeoCities site is currently unavailable.</div>
    O1 - Hosts: <p>The GeoCities web site you were trying to view has temporarily exceeded its data transfer limit. Please try again later. </p>
    O1 - Hosts: <p>Are you the site owner?
    O1 - Hosts: Avoid service interruptions in the future by increasing your data transfer limit!
    O1 - Hosts: </div>
    O1 - Hosts: <div class="adcnt">
    O1 - Hosts: <div class="adsubt">SPONSORED LINKS</div>
    O1 - Hosts: <!--<table width="172" border="0" bgcolor="#FFFFFF" class="adtable"><tr><td align=left>-->
    O1 - Hosts: <div class="adtable">
    O1 - Hosts: $25 Setup Waived</a></div>
    O1 - Hosts: <div class="addescr" title="Reliable plans include domain & 24x7 support.">Reliable plans include domain & 24x7 support.</div>
    O1 - Hosts: </div>
    O1 - Hosts: <div class="adtable">
    O1 - Hosts: <div class="addescr" title="Includes starter web page, email & domain forwarding, 24x7 support.">Includes starter web page, email & domain forwarding, 24x7 support.</div>
    O1 - Hosts: </div>
    O1 - Hosts: <div class="adtable">
    O1 - Hosts: <div class="addescr" title="Setup fee waived. Up to 10 emails, SpamGuard, forwarding & virus scanning.">Setup fee waived. Up to 10 emails, SpamGuard, forwarding & virus scanning.</div>
    O1 - Hosts: </div>
    O1 - Hosts: <div class="adtable">
    O1 - Hosts: <div class="addescr" title="$50 setup fee waived. A reliable ecommerce plan, 24x7 support.">$50 setup fee waived. A reliable ecommerce plan, 24x7 support.</div>
    O1 - Hosts: </div>
    O1 - Hosts: <div class="ybadge">
    O1 - Hosts: </div>
    O1 - Hosts: </div>
    O1 - Hosts: </div>
    O1 - Hosts: <div class=ftr>
    O1 - Hosts: <hr size=1 width=100%>
    O1 - Hosts: Copyright ©
    O1 - Hosts: 2005 Yahoo! Inc. All rights reserved<br>
    O1 - Hosts: </div>
    O1 - Hosts: </div>
    O1 - Hosts: </body>
    O1 - Hosts: </html>
    O1 - Hosts: <!-- text below generated by server. PLEASE REMOVE --></object></layer></div></span></style></noscript></table></script></applet>
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [PrevxOne] "C:\Program Files\Prevx2\PXConsole.exe"
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: MSconfig.exe
    O4 - Global Startup: WinZIP Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {09883431-7429-11D5-8B69-0050049F5256} (VBAuthentic.Authentic) - https://www.metrobankdirect.com/download/Authentic/VBAuthentic.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Share...bin/AvSniff.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdat...b?1164358152375
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Share...n/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsof...b?1181706572703
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/j...ows-i586-jc.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBPRO.EXE
    O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPBOID.EXE
    O23 - Service: HP Web Jetadmin (HPWebJetadmin) - Unknown owner - C:\Program Files\HP Web Jetadmin\hpwebjetd.exe" -k runservice (file missing)
    O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
    O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx2\PXAgent.exe" -f (file missing)
  2. Fredil

    Fredil Regular member

    Jul 19, 2006
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    Trophy Points:
    One second. I am currently working on your log, but from the look of it you have a Zinblog infection. I will get back to you with a more specific fix soon.
  3. Fredil

    Fredil Regular member

    Jul 19, 2006
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    If this log is from your office PC, be sure to check with your administrators before attempting any fixes.

    Let's see if we can get your Task Manager and Run back...

    Please open up Notepad (not WordPad). Carefully copy and paste the following quotebox into the new document:


    Save that file. Under "Save as Type", put "All Types". Save the file as fix.reg to the Desktop. Reboot your computer into Safe Mode:

    1. Reboot your computer.
    2. When your computer is loading (most systems "beep"), keep tapping the F8 key. If you get an error, it usually means you pressed it too soon, reboot and try again.
    3. If you get a message about boot drivers, press ESC and keep tapping F8.
    4. You should now be at the Advanced Options menu. Use the arrow keys to select "Safe Mode". Press Enter.
    5. Log in as usual.

    When you are logged in into Safe Mode, double-click on fix.reg. If you are asked to merge the information with the registry, please say Yes. After you have done so, reboot into Normal Mode and proceed with the fix.

    Please do not use this registry fix if you are not igmonte, it may seriously damage your computer if not done right.

    Next: Download HostsXpert. It is in a zip file, extract it to your Desktop. Open HostsXpert.exe and click "Restore MS Hosts file". Press the "OK" key, and if it asks you to make the Hosts file read-only, please do so.

    Reboot your computer and see if you have your "Run" option back. Post another HijackThis log in a reply. If you get an error about "fix.reg is not found" please tell me, as I have not had much experience working with Registry files.
  4. igmonte

    igmonte Member

    Mar 15, 2006
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    Thanks very much. Will work on this and get back to you ASAP.

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