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Discussion in 'PC hardware help' started by SPUDMAN22, Dec 6, 2004.

  1. SPUDMAN22

    SPUDMAN22 Guest

    I have an hp designjet 500, and a message came on saying error 11: code 11. does anyone know what this means?
  2. ianski7

    ianski7 Guest


    My buddy works for HP and he suggested you check the cables (for proper seating and damage) running from the print cartridge to the electronics module. He says that error is usually a cable problem.

    Hope this helps.
  3. SPUDMAN22

    SPUDMAN22 Guest

    thank you, that does help.
    All I needed to do was move the printer head back and
    restart the plotter. thanks for your response

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