ok so i bought a sony DRU710A dvd double layer burner. i have been trying to figure out for days on how to backup dvd's. i have followed so many guides and they have proven useless. i am using philips dvd-r. i tried with nero, dvd shrink, dvd encryptor, dvd2one,copytodvd, and no luck at all. it starts encoding or whatever and then when it comes to burning it wont start. it always ends up at failed process. i try to burn at 4x. i am running compaq amd athlon 800mhz, internal 25 gig, and external 120. im savcing on the external. i will try to do that with the internal but i dont think it will work., plz someone give me ideas plz help me i am very desperate and very pissed off. thank you in advance.