Hi To cut a long story short, I had problems with my system and I thought a DVD-RW firmware update would help! :-( I've updated the firmware on my NEC ND-3500AG DVD-RW and now I can't get it to read anything! The update I used was from here - http://www.micheldeboer.nl/firmware/3500.html The ND-3500A_win21B.zip file! Have I finished off my drive or is it recoverable? Many thanks, Happy.