hi creaky. I have read with interest the many posts about this topic but I still can't seem to figure out how to fix my problem. I am hoping you can help me. My HP DVD Writer 420n has worked very well for the last 1 1/2 to 2 years. Suddenly last week I started getting an error that says illegal disc error. The crazy thing was that my brother ( who has the same burner, because we both got them at the same time) started getting the same thing. I tried re installing nero, because I have used the same program since I got it, but that didn't help. I searched and read your forum here, and tried everything I could, but nothing changed. I posted on another afterdawn forum, and someone gave me the links for the newest nero software so I downloaded that, but nothing changed ( my other posting and the reply is at http://forums.afterdawn.com/thread_view.cfm/499331#3017956 I'm hoping you will have time to look at my log file and help me out. The other crazy thing is that if I use Kodak dvds from 3 months ago they work, but the kodak ones from 2 weeks ago don't, as well as the fuji dvds I bought. Cd's also work just fine. I am thoroughly confused. Any advise would be appreciated. Thanks. Marki2000 Windows XP 5.1 IA32 WinAspi: - ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM Nero Version: 6.6.0.18 Internal Version: 6, 6, 0, 18e Recorder: <HP DVD Writer 420n> Version: 1.33 - HA 1 TA 0 - 6.6.0.18 Adapter driver: <atapi> HA 1 Drive buffer : 2048kB Bus Type : default (0) -> ATAPI, detected: ATAPI CD-ROM: <ASUS CD-S500/A >Version: 1.2D - HA 1 TA 1 - 6.6.0.18 Adapter driver: <atapi> HA 1 === Scsi-Device-Map === DiskPeripheral : MAXTOR 4K040H2 atapi Port 0 ID 0 DMA: On DiskPeripheral : WDC WD1600JB-00EVA0 atapi Port 0 ID 1 DMA: On CdRomPeripheral : HP DVD Writer 420n atapi Port 1 ID 0 DMA: On CdRomPeripheral : ASUS CD-S500/A atapi Port 1 ID 1 DMA: On === CDRom-Device-Map === HP DVD Writer 420n D: CDRom3 ASUS CD-S500/A E: CDRom1 ======================= AutoRun : 1 Excluded drive IDs: WriteBufferSize: 73400320 (0) Byte ShowDrvBufStat : 0 BUFE : 0 Physical memory : 503MB (515572kB) Free physical memory: 166MB (170188kB) Memory in use : 66 % Uncached PFiles: 0x0 Use Inquiry : 1 Global Bus Type: default (0) Check supported media : Disabled (0) 26.4.2007 UDF/ISO compilation 9:39:30 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation started 9:39:30 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832 DVD-Video files reallocation completed (no file modified) 9:39:30 PM #3 Text 0 File Isodoc.cpp, Line 6359 UDF document burn settings ------------------------------------------ Determine maximum speed : FALSE Simulate : FALSE Write : TRUE Finalize CD : TRUE Multisession : FALSE Burning mode : DAO Mode : 1 UDF Mode : UDF/ISO bridge UDF Revision : 1.02 UDF Partition Type : physical ISO Level : 1 (Max. of 11 = 8 + 3 char) Character set : ISO 9660 Joliet :FALSE Allow pathdepth more than 8 directories : TRUE Allow more than 255 characters in path : TRUE Write ISO9660 ;1 file extensions : TRUE 9:39:30 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832 DVD-Video files sorted 9:39:30 PM #5 Text 0 File Reader.cpp, Line 127 Reader running 9:39:30 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3309 First writeable address = 0 (0x00000000) 9:39:31 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3309 First writeable address = 0 (0x00000000) 9:39:31 PM #8 Text 0 File Burncd.cpp, Line 3233 Turn on Disc-At-Once, using DVD media 9:39:31 PM #9 Text 0 File DlgWaitCD.cpp, Line 270 Last possible write address on media: 2298495 (510:46.45, 4489MB) Last address to be written: 2202543 (489:27.18, 4301MB) 9:39:31 PM #10 Text 0 File DlgWaitCD.cpp, Line 282 Write in overburning mode: NO (enabled: CD) 9:39:31 PM #11 Text 0 File DlgWaitCD.cpp, Line 2483 Recorder: HP DVD Writer 420n, Media type: DVD-R Disc Manufacturer: RITEKF - 1 Disc Application Code: 64, Disc Physical Code: 193 9:39:31 PM #12 Text 0 File DlgWaitCD.cpp, Line 448 >>> Protocol of DlgWaitCD activities: <<< ========================================= 9:39:31 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 838 Setup items (after recorder preparation) 0: TRM_DATA_MODE1 () 2 indices, index0 (150) not provided original disc pos #0 + 2202544 (2202544) = #2202544/489:27.19 relocatable, disc pos for caching/writing not required/ required, no patch infos -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2202544 blocks [HP DVD Writer 420n] -------------------------------------------------------------- 9:39:31 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1051 Prepare recorder [HP DVD Writer 420n] for write in CUE-sheet-DAO DAO infos: ========== MCN: "" TOCType: 0x00; Session Closed, disc fixated Tracks 1 to 1: 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4510810112, ISRC "" DAO layout: =========== __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________ 0 | lead-in | 0 | 0x41 | 0x00 0 | 1 | 0 | 0x41 | 0x00 0 | 1 | 1 | 0x41 | 0x00 2202544 | lead-out | 1 | 0x41 | 0x00 9:39:31 PM #15 Phase 24 File dlgbrnst.cpp, Line 1832 Caching of files started 9:39:31 PM #16 Text 0 File Burncd.cpp, Line 4122 Cache writing successful. 9:39:31 PM #17 Phase 25 File dlgbrnst.cpp, Line 1832 Caching of files completed 9:39:31 PM #18 Phase 36 File dlgbrnst.cpp, Line 1832 Burn process started at 2.4x (3,324 KB/s) 9:39:31 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2661 Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0 9:39:31 PM #20 Text 0 File DVDR.cpp, Line 2571 Recording mode: Sequential Recording Mode 9:39:31 PM #21 Text 0 File Mmc.cpp, Line 21774 Set BUFE: Buffer underrun protection -> ON 9:39:31 PM #22 Text 0 File DVDR.cpp, Line 2726 Start write address at LBA 0 DVD high compatibility mode: Yes 9:39:31 PM #23 Text 0 File Cdrdrv.cpp, Line 8892 ---- DVD Structure: Physical Format Information (00h) ---- Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050 Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33) Disc Size: 120 mm, Maximum Rate: <not specified> (F h) Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable Linear Density: 0,267 um/bit, Track Density: 0,74 um/track Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW) End Physical Sector Number of Data Area: 26127F h End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB) Data in Burst Cutting Area (BCA) does not exist Start sector number of the current Border-Out: 2FE10 h Start sector number of the next Border-In: 2FFA0 h Media Specific [16..63]: 00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!.... 00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................ 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 9:39:31 PM #24 SCSI -1046 File Cdrdrv.cpp, Line 1182 SCSI Exec, HA 1, TA 0, LUN 0 Status: 0x04 (0x01, SCSI_ERR) HA-Status 0x00 (0x00, OK) TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND) Sense Key: 0x02 (KEY_NOT_READY) Sense Code: 0x30 Sense Qual: 0x11 CDB Data: 0x53 0x00 0x00 0x00 0x00 0x00 0x21 0x9B 0xB0 0x00 0x00 0x00 Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A 0x00 0x00 0x00 0x00 0x30 0x11 9:39:31 PM #25 CDR -1046 File ThreadedTransferInterface.cpp, Line 1778 Illegal disc 9:39:32 PM #26 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1778 Could not perform start of Disc-at-once 9:39:32 PM #27 Phase 38 File dlgbrnst.cpp, Line 1832 Burn process failed at 2.4x (3,324 KB/s) Existing drivers: File 'Drivers\PXHELP20.SYS': Ver=2.02.50a, size=17136 bytes, created 1/16/2003 2:02:00 AM (Prassi/Veritas driver for win 2K) File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 8:00:00 AM (Adapter driver for rec) Registry Keys: HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Hi Marki2000 Illegal disc error usually means the drives firmware doesn't support the media. For this log below the media is 16x Ritek - guessing the Fuji's. Since this drive hasn't had a firmware update in 2 years not all newer media may be supported by it - esp. 16x media. Kodak uses different manufacturers so the ones you got 3 months ago are probably supported by the firmware but the newer ones may be made by a manufacturer that isn't. If 2.4x is the max burn speed Nero will give you on the discs you're using then that's another sign that the media isn't supported by the firmware. The drive will use a default write strategy and speed. Doesn't always fail but in your case looks like it is. CD's are more supported by firmware since they've been around much longer than DVD's. Try using some Verbatims or Taiyo Yudens - those 2 are usually most supported by the drives firmware. Or look on the label of the Kodaks that work for the 'made in' and burn speed and buy more of them. Though there may be no guarantee that you get the same manufacturer. Another option if your still having problems finding media that's supported by the drive is get a new one. Much cheaper then they were when you bought this one and they will support more media.
thank you very much...I will take your advise and try to get some other media and maybe look in to buying a new burner. Marki2000
ok so here is the update...I just happeneed to be in tiger direct the other day and saw an HP 940i cd/dvd burner with lightscribe available, so I picked it up.I also got some lightscribe discs, and a 100 pack of hp dvds.When I got home, no matter what I did the new hp dvd burner wouldn't recognize anything I put into it. My brother (the computer guru of the family talked me through a tonne of different things and it seems to work fine, as in it has power, the computer recognizes it, but it won't even see any dvds or cds I put into it. I tried the hp dvds in my old hp burner and they seem to work just fine, even at 8x. Would you recommend staying at 4x or is 8x ok, as long as it is working? My brother is going to try the new hp burner in his computer and probably take it back for me, if it continues to not function. Thanks very much. I appreciate your help. Marki2000.
Depending on who made the HP 8x may be fine. Or even 6x. To check who made the HP pop one in the drive. In Nero SmartStart go to ToolKit>CD-DVD Speed. The disc tab will list the manufacturer. Do you have the new burner's jumper pin set to the master or slave depending on which ide connector it's on? You can also try uninstalling the ide channel and/or the drive itself in device manager. Reboot and let windows do it's thing and reinstall.
