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Problem I'm in over my head. I clicked on a link...bad move.

Discussion in 'Windows - Virus and spyware problems' started by jmk1011, Nov 6, 2016.

  1. jmk1011

    jmk1011 Member

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    I posted my questions while you were posting the fix. I will run FRST again. But before I do....WHAT do i do with the fix list? Do I drop inside of FRST or just download them both inside the same file? My genius brain is elementary right now, sorry. Also, do I stop all protection as in Norton, etc? And sometimes I am not certain how to tell if everything is completely off as I didn't realize what all was running (malware, antivirus,real time protection, etc).
    Now if you aren't confused I am beyond impressed!
     
  2. 2oldGeek

    2oldGeek Active member

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    Just going by what I have found so far, I doubt it.. After we get this computer cleaned, we can check everything.
     
  3. 2oldGeek

    2oldGeek Active member

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    just have them side by side on the desktop or in a folder.
     
  4. 2oldGeek

    2oldGeek Active member

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    You don't need to stop protection for FRST..
     
  5. jmk1011

    jmk1011 Member

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    ok... here goes....
     
  6. jmk1011

    jmk1011 Member

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    Files attached. Namaste.:)
     

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  7. 2oldGeek

    2oldGeek Active member

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    I need the fixlog.txt! were you able to run the fixlist?
     
  8. jmk1011

    jmk1011 Member

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    I'm sorry. I ran it and it said the log would be saved in the same folder but I can't locate it. I'll start again.
     
  9. 2oldGeek

    2oldGeek Active member

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    it changed the name from fixlist to fixlog!
     
  10. jmk1011

    jmk1011 Member

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    neither say log....I hope this is correct. There is no emoticon for praying hands.
     

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  11. 2oldGeek

    2oldGeek Active member

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    Are you having brain farts, grasshopper? LOL

    Let's just start over..... If you have any fixlist.txt, fixlog.txt, frst.txt or addition.txt on the desktop next to FRST.exe just delete them, don't delete FRST.exe.. Then follow the instructions and download fixlist attached here next to FRST.exe then press the fix button then attach the Fixlog.txt that has been changed from the fixlist.txt to your next post.....

    Fix with Farbar Recovery Scan Tool

    Download attached fixlist.txt file and save it to the Desktop:

    Both files, FRST and fixlist.txt have to be in the same location (on the desktop) or the fix will not work!

    • Right-click on FRST icon and select Run as Administrator to start the tool.
    • Press the Fix button just once and wait.
    • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    • When finished FRST will generate a log on the Desktop, called Fixlog.txt.
    Attach the Fixlog.txt to your next post.

    Hang in there :p
    2oG
     

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  12. jmk1011

    jmk1011 Member

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    My apologies....I'm hanging in there... just confused by users, download folder, etc. I'm going to try and follow your instructions to the letter. Thank you.
     
  13. jmk1011

    jmk1011 Member

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    WAIT... I pressed the scan button before.... not a "FIX" button.
     
  14. jmk1011

    jmk1011 Member

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    I sure hope this is it. Quickly apologize for before... I used the instructions from yesterday and pressed the scan button.
     

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  15. 2oldGeek

    2oldGeek Active member

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    You did good, grasshopper.. Just wait til you reach my age. lol

    now, click the scan button and attach the new FRST.txt log. You should have that down by now. huh?
     
  16. jmk1011

    jmk1011 Member

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    I am on bended knee hoping I did this right. I don't know about your age friend, but I will say for me at... 60 plus years and one stroke ... I am a walking miracle. My testament to AfterDawn is mighty. When I was wheelchair bound and learning old things again... I sat in front of my computer and started learning new things, like how to build a movie, DVD, etc. I found you guys and voila...you carried me around and taught me like I was important. You will never know what a blessing your site, you folks have been to me. Sidenote: I turned one of my grandsons on to AfterDawn and noticed he just logged in under me, LOL... so the help you rendered, before the mess we are currently working on, I thank you for on behalf of my grandson.
    On that note... attached is what I HOPE you need.
     

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  17. 2oldGeek

    2oldGeek Active member

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    I'm proly 15yrs your senior.. can't poop, can't pee, can't chew, can't see -- everything else dries up or leaks! LOL

    got a Dr. appointment and will be gone awhile so will look that over later.
    until then, play with it and find anything that looks wrong. let me know and we'll fix it.. til later "have a happy!"

    2oG :cool:
     
  18. jmk1011

    jmk1011 Member

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  19. 2oldGeek

    2oldGeek Active member

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    Hey, grasshopper, I'm baaaaack....
    How is your computer doing now?
    Are you using IE or Firefox? I prefer Firefox. You have Norton & I don't like Norton. I removed Ask.com search from IE, it's spyware & adware, Norton put it right back..... Everything else looks good so, tell me if you're having any problems?
    Give me a full report...... o_O

    2oldGeek ( that's 2 not "too", old with a little "o" and Geek with a capital "G" ) :rolleyes:
     
  20. jmk1011

    jmk1011 Member

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    Welcome back. Hope all is well. My computer seems to running good but I wonder... how would I know if my browser were hijacked? So... how about I dump Norton, buy Avast, download Firefox and dump IE?
     

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