Looking for some direction: Parent's computer. 2 Mhz processor, 512 MB memory, Windows XP. It's been a long while since I've looked at the thing but they're complaining that it's slow and "not working right". Today I checked it out and it's dreadfully slow. Discovered that they're using AOL with AOL's Security Suite as well as running McAfee's stuff. Deleting McAfee's redundant virus, firewall, etc helped somewhat but not much. Installed Adaware and CC Cleaner and ran both with Windows in safe mode. Deleted the uglies that were found. Restarted and a little better but not much. Decided to download HiJack This and generate a log for you helpful types. The download window came up, I clicked to save the file to the C drive. The progress bar went from left to right, then the window went away. No "download complete" window came up. I checked the folder where I saved the file and ......nothing - HiJack This wasn't there. Tried a few more time to download with the same result. For whatever reason I can't seem to get the program downloaded to their computer. Suggestions as to what to try next would be appreciated! Thanks!