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Internet explorer very slow when typing.

Discussion in 'Windows - Virus and spyware problems' started by mac_t13, Jun 4, 2014.

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  1. 2oldGeek

    2oldGeek Active member

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    Is the pointer on the screen jumping around and hard to get control of?
     
    2oldGeek, Jun 25, 2014
    #81
  2. ddp

    ddp Moderator Staff Member

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    2oldGeek, not my fault your slow.
     
    ddp, Jun 25, 2014
    #82
  3. mac_t13

    mac_t13 Regular member

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    No, it just suddenly one dong sound and disable
    when it is function, also slow, after I click, it takes sometimes to resume
     
    mac_t13, Jun 25, 2014
    #83
  4. 2oldGeek

    2oldGeek Active member

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    you didn't say.. is it the laptop??
     
    2oldGeek, Jun 25, 2014
    #84
  5. mac_t13

    mac_t13 Regular member

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    yes, laptop.
     
    mac_t13, Jun 25, 2014
    #85
  6. mac_t13

    mac_t13 Regular member

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    same problems either I use it online or offline.
     
    mac_t13, Jun 25, 2014
    #86
  7. 2oldGeek

    2oldGeek Active member

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    OK mac, first let's try resetting a few things and see if that works.
    I am setting a system restore point before so if it don't work out you can always Go Back..

    - ZOEK -
    1. Please download zoek.exe and save it to your desktop.
    2. Close any open browsers.
    3. Please Disable any Antivirus you have active, as shown in This topic.
      Note: Don't forget to re-enable it after the scan.
    4. Right click on zoek.exe and select "Run as administrator..." to run it.
    5. Please wait while the tool starts. It will appear to be doing nothing and may take 30+ seconds to come up.
    6. Copy the text inside the Code Box below and past it into the large window in the Zoek tool.
    7. Click on the Run script button
    8. Please wait patiently (it may take a few minutes) until a log report will open (this may be after reboot, if required).
    9. Please Attach that report (Zoek-results.log) to your next post. It will also create a log at C:\zoek-results.log

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system.

    Code:
    createsrpoint;
emptyfolderscheck;delete
autoclean;
emptyclsid;
emptyalltemp;
ipconfig /flushdns;b
     
    2oldGeek, Jun 25, 2014
    #87
  8. 2oldGeek

    2oldGeek Active member

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    Also mac, this can be caused by a ram stick that is not seated good. Check the ram and re-seat it if the above didn't work.
     
    2oldGeek, Jun 25, 2014
    #88
  9. mac_t13

    mac_t13 Regular member

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    Zoek.exe v5.0.0.0 Updated 22-06-2014
    Tool run by Cindy TLT on Thu 26/06/2014 at 2:01:58.32.
    Microsoft Windows 7 Home Premium 6.1.7601 Service Pack 1 x86
    Running in: Normal Mode Internet Access Detected
    Launched: C:\Users\Cindy TLT\Downloads\zoek.exe [Scan all users] [Script inserted]
    ==== System Restore Info ======================
    26/6/2014 2:04:08 AM Zoek.exe System Restore Point Created Succesfully.
    ==== Empty Folders Check ======================
    C:\Program Files\Awen deleted successfully
    C:\Program Files\GSP deleted successfully
    C:\Program Files\Sherston deleted successfully
    C:\PROGRA~2\QvodPlayer deleted successfully
    C:\PROGRA~2\{01BD4FC9-2F86-4706-A62E-774BB7E9D308} deleted successfully
    C:\Users\Cindy TLT\AppData\Roaming\29827 deleted successfully
    C:\Users\Cindy TLT\AppData\Roaming\360SuperKiller deleted successfully
    C:\Users\Cindy TLT\AppData\Roaming\Atfauky deleted successfully
    C:\Users\Cindy TLT\AppData\Roaming\Dyboirve deleted successfully
    C:\Users\Cindy TLT\AppData\Roaming\rmi deleted successfully
    C:\Users\Cindy TLT\AppData\Roaming\Vso deleted successfully
    C:\Users\Cindy TLT\AppData\Roaming\Windows Live Writer deleted successfully
    ==== Deleting CLSID Registry Keys ======================

    ==== Deleting CLSID Registry Values ======================
    HKEY_USERS\S-1-5-21-3149106054-3535239353-123152019-1004\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{2877A654-1C9F-4CB5-8438-16022B2FDD9C} deleted successfully
    ==== Deleting Services ======================

    ==== FireFox Fix ======================
    ProfilePath: C:\Users\CINDYT~1\AppData\Roaming\Mozilla\Firefox\Profiles\pqrkn3ca.default
    user.js not found
    ---- FireFox user.js and prefs.js backups ----
    prefs_20142606_0214_.backup
    ==== Batch Command(s) Run By Tool======================

    ==== Deleting Files \ Folders ======================
    C:\PROGRA~2\{01BD4FC9-2F86-4706-A62E-774BB7E9D308} not found
    C:\Program Files\Mozilla Firefox deleted
    C:\Program Files\Common Files\DVDVideoSoft\bin deleted
    C:\Program Files\VideoDownloadConverter_4zEI deleted
    C:\extensions.ini deleted
    C:\Users\Cindy TLT\AppData\Roaming\coreavc.ini deleted
    C:\Users\Cindy TLT\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Search.lnk deleted
    C:\Users\Cindy TLT\Searches deleted
    C:\windows\system32\config\systemprofile\AppData\LocalLow\AVG Secure Search deleted
    C:\windows\system32\config\systemprofile\AppData\LocalLow\Application Updater deleted
    C:\windows\system32\config\systemprofile\Searches deleted
    C:\Users\Cindy TLT\AppData\Local\ddqulukr.exe deleted
    "C:\Users\Cindy TLT\AppData\Local\ahnjkvex" deleted
    "C:\Users\Cindy TLT\AppData\Local\ddqtjxwe" deleted
    "C:\Users\Cindy TLT\AppData\Local\kmtcxqoj" deleted
    "C:\Users\Cindy TLT\AppData\Local\pusnvsxp" deleted
    "C:\Users\Cindy TLT\AppData\Local\wwajvtot" deleted
    "C:\Users\CINDYT~1\AppData\Roaming\Mozilla\Firefox\Profiles\pqrkn3ca.default\extensions\youtubedownloader@mybrowserbar.com" deleted
    "C:\Users\CINDYT~1\AppData\Roaming\Mozilla\Firefox\Profiles\pqrkn3ca.default\extensions\ytd@mybrowserbar.com" deleted
    ==== Firefox Extensions ======================
    ProfilePath: C:\Users\CINDYT~1\AppData\Roaming\Mozilla\Firefox\Profiles\pqrkn3ca.default
    - Snap.Do - %ProfilePath%\extensions\{aa6da2f1-97b0-6e8e-2829-6304a3f989d6}
    - eGames Toolbar - %ProfilePath%\extensions\{b2b46577-0217-4ec5-a467-7a1e8d0d7b71}
    ==== Firefox Plugins ======================
    Profilepath: C:\Users\Cindy TLT\AppData\Roaming\Mozilla\Firefox\Profiles\pqrkn3ca.default
    AC636CD4E8DCE940ABE59BDF9DBACDF8 - C:\Program Files\QuickTime\Plugins\npqtplugin5.dll - QuickTime Plug-in 5.0.2
    EDB319A57F72CB76D7F4A0D02080C074 - C:\Program Files\QuickTime\Plugins\npqtplugin4.dll - QuickTime Plug-in 5.0.2
    391A7ADFB10B04118086FAC6C9B2889B - C:\Program Files\QuickTime\Plugins\npqtplugin3.dll - QuickTime Plug-in 5.0.2
    D40697C2B423ABAB4FA786A5C1117060 - C:\Program Files\QuickTime\Plugins\npqtplugin2.dll - QuickTime Plug-in 5.0.2
    DE59A3EB6DD4E0C2384C0B0440C5A003 - C:\Program Files\QuickTime\Plugins\npqtplugin.dll - QuickTime Plug-in 5.0.2
    2A82F13B5762B7342B68A2C4D88E2ACD - C:\Program Files\Java\jre6\bin\new_plugin\npdeploytk.dll - Java Deployment Toolkit 6.0.140.8
    B84B43EEA6F37CF4F18CBC1B77188781 - C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll - Java(TM) Platform SE 6 U14
    C517E5EA7CEE783F3681F62D2A362E5B - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll - Windows Live? Photo Gallery
    8604D7A62CAE03390FA608BEAB0D76C7 - C:\windows\system32\Adobe\Director\np32dsw.dll - Shockwave for Director / Shockwave for Director

    ==== Deleted Firefox Extensions ======================
    C:\Users\CINDYT~1\AppData\Roaming\Mozilla\Firefox\Profiles\pqrkn3ca.default\extensions\{aa6da2f1-97b0-6e8e-2829-6304a3f989d6} deleted
    ==== Chrome Look ======================
    Google Voice Search Hotword (Beta) - Cindy TLT\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn
    ==== Set IE to Default ======================
    Old Values:
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
    "Start Page"="https://sg.yahoo.com/"
    "Search Page"="http://www.google.com"
    "Use Search Asst"="yes"
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
    "Start Page"="http://www.google.com"
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchUrl]
    "Default"="http://www.google.com"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
    "Default"="http://www.google.com"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Search]
    "Default_Search_URL"="http://www.google.com"
    "SearchAssistant"="http://www.google.com"
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}] not found
    New Values:
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
    "Search Page"="http://go.microsoft.com/fwlink/?LinkId=54896"
    "Start Page"="http://www.google.com"
    "Use Search Asst"="no"
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
    "Start Page"="http://go.microsoft.com/fwlink/?LinkId=69157"
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchUrl]
    "(Default)"="http://search.msn.com/results.asp?q=%s"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl]
    "(Default)"="http://search.msn.com/results.asp?q=%s"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Search]
    "Default_Search_URL"="http://go.microsoft.com/fwlink/?LinkId=54896"
    "SearchAssistant"="http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm"
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{6A1806CD-94D4-4689-BA73-E35EA1EA9990}"
    ==== All HKCU SearchScopes ======================
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
    {0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC"
    {6A1806CD-94D4-4689-BA73-E35EA1EA9990} Google Url="http://www.google.com/search?q={sea...startIndex={startIndex?}&startPage={startPage}"
    ==== Deleting Registry Keys ======================
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{5B9B5637-3B91-4714-9A39-549833594566} deleted successfully
    HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\7365B9B519B34174A993458933955466 deleted successfully
    ==== Empty IE Cache ======================
    C:\Users\Cindy TLT\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
    C:\Users\Cindy TLT\AppData\Local\Temp\Low\Temporary Internet Files\Content.IE5 emptied successfully
    C:\Users\Cindy TLT\AppData\Local\Temp\Temporary Internet Files\Content.IE5 emptied successfully
    C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
    C:\Users\Nicole\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
    C:\Users\Nicole\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
    C:\Users\Nicole\AppData\Local\Temp\Temporary Internet Files\Content.IE5 emptied successfully
    C:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
    C:\windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
    C:\windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
    C:\windows\serviceprofiles\Localservice\AppData\Local\Temp\Temporary Internet Files\Content.IE5 emptied successfully
    C:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
    C:\Users\Cindy TLT\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MM39HV7K will be deleted at reboot
    ==== Empty FireFox Cache ======================
    C:\Users\Cindy TLT\AppData\Local\Mozilla\Firefox\Profiles\pqrkn3ca.default\Cache emptied successfully
    C:\Users\Cindy TLT\AppData\Roaming\Mozilla\Firefox\Profiles\pqrkn3ca.default\extensions\{b2b46577-0217-4ec5-a467-7a1e8d0d7b71}\cache emptied successfully
    ==== Empty Chrome Cache ======================
    C:\Users\Cindy TLT\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully
    ==== Empty All Flash Cache ======================
    Flash Cache Emptied Successfully
    ==== Empty All Java Cache ======================
    Java Cache cleared successfully
    ==== C:\zoek_backup content ======================
    C:\zoek_backup (files=454 folders=66 48372810 bytes)
    ==== Empty Temp Folders ======================
    C:\Users\Cindy TLT\AppData\Local\Temp will be emptied at reboot
    C:\Users\Default\AppData\Local\Temp emptied successfully
    C:\Users\Default User\AppData\Local\Temp emptied successfully
    C:\Users\Nicole\AppData\Local\Temp emptied successfully
    C:\windows\serviceprofiles\networkservice\AppData\Local\Temp will be emptied at reboot
    C:\windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
    C:\windows\Temp will be emptied at reboot
    ==== After Reboot ======================
    ==== Empty Temp Folders ======================
    C:\windows\Temp successfully emptied
    C:\Users\CINDYT~1\AppData\Local\Temp successfully emptied
    ==== Empty Recycle Bin ======================
    C:\$RECYCLE.BIN successfully emptied
    ==== Deleting Files / Folders ======================
    "C:\Users\Cindy TLT\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MM39HV7K" not found
    "C:\windows\serviceprofiles\networkservice\AppData\Local\Temp\Low" not deleted
    ==== EOF on Thu 26/06/2014 at 2:40:14.28 ======================
     
    mac_t13, Jun 25, 2014
    #89
  10. mac_t13

    mac_t13 Regular member

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    Nothing happen
     
    mac_t13, Jun 25, 2014
    #90
  11. mac_t13

    mac_t13 Regular member

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    Can't be all my usb port faulty??
     
    mac_t13, Jun 25, 2014
    #91
  12. mac_t13

    mac_t13 Regular member

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    It just suddenly disable and suddenly work
     
    mac_t13, Jun 25, 2014
    #92
  13. 2oldGeek

    2oldGeek Active member

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    Check and re-seat your RAM!!!
     
    2oldGeek, Jun 25, 2014
    #93
  14. mac_t13

    mac_t13 Regular member

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    how to do that?
     
    mac_t13, Jun 25, 2014
    #94
  15. mac_t13

    mac_t13 Regular member

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    but have no problems using the laptop touchpad
     
    mac_t13, Jun 25, 2014
    #95
  16. 2oldGeek

    2oldGeek Active member

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    Maybe ddp can help you with that.. he is more hardware than I..
     
    2oldGeek, Jun 25, 2014
    #96
  17. 2oldGeek

    2oldGeek Active member

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    mac, try gently moving the connector from the mouse at the usb port where it's plugged in while moving the mouse with the other hand to see if that will stop or start the pointer working.. may be a bad connection on the mobo..
     
    2oldGeek, Jun 25, 2014
    #97
  18. ddp

    ddp Moderator Staff Member

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    mac_t13, what is the make & model# of the laptop to see where your ram is located? does any other usb device you might have still work thru the usb ports besides the glide point?
     
    ddp, Jun 25, 2014
    #98
  19. mac_t13

    mac_t13 Regular member

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    Hi, ddp.
    My laptop Toshiba satellite L510, model PSLQ0L-02T007.
     
    mac_t13, Jun 26, 2014
    #99
  20. mac_t13

    mac_t13 Regular member

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    Hi, 2oG.
    I tried gently moving the usb connector, sometimes it work, sometimes don't. If I use the scroll wheel at the centre of my mouse, it immediate malfunction, when I don't use it also will malfunction after sometimes. When start up it normally ok but only can use for awhile. Is it time for servicing,,,,haha! Thank you.
     
    mac_t13, Jun 26, 2014
    #100
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