Kryptview A780 Remote Problems

Try again tomorrow
They only rush to get back to ya when you are purchasing items
Never when you have a complaint or something is faulty, lol

 

yep they all the same want the money lol

 

Managed to contact Scott tonight via phone. He on.asked me to email him with transaction details and he agreed to send a replacement remote. If that wasnt the problem, he told me to send the box back and he would send a replacement.

I've had an electronics expert have a quick look. He proved the remote was working and looked at the box innards. He thinks that there is a dry joint on one of the connections from the sensor to the circuit board - showed up under a magnifying glass. Didn't want to try to fix it myself as if that wasnt it, it would have probably invalidated the warranty.

Am going to ask Scott to cut to the chase and ust send me a replacement and I'll return the faulty one. I'll let you know how I get

 

trying to upload the a780 but i think i'm doing something wrong i'm on wireless internet with vista done everything what you guys suggested on this page but when i open the stb editor, loaded the file kryptview from desktop choose com2 click start and after few mints its giving this msg (THE DOWNLOADING IN NOT RESPONDING) i got everything connected cable from the router to box as well please help!!!!

 

So, all I have had today so far is an automated email. I have sent a chaser. I wait with baited breath!

 

i had the same problem with my remote for the 780 box.i took the back off and the front .there is a sensor just pull it down a little but be very careful,put box together again and see if that works.

 

ok m8 turn the box off at the back first connect your cable to the box get loader and file on the loader NOW press START on loader count to 5 and turn the box back on at the back and this should work if your com ports are correct and you have correct cable

 

its worked i followed your instruction and everything is in control now. thanks for your help. cheers m8!!

 

good stuff glad ya sorted

 

I took the back off and checked the connection between the front panel and main board. I also took the pcb off the front panel to see if there were any problems there. Put it all back together - Nothing.

Tried mycablebox again today. Four phone calls and no answer. No email reply to my email.

 

all you can do is keep trying but remember you did flash the box so you know what they can say you modified the box but lets cross that bridge when we get to it

 

Can I factory reset it without the remote?

 

unfortunitly not all you can do is change the channels on the front of the box and turn it on and off

 

OK, well it looks like I'll have to try resoldering the IR sensor to see if there is a dry joint. If that doesn't work I'll have to try to get another IR sensor.

Haven't checked to see if its got a serial number on it. Does anyone have any component details for parts?

 

you wont get parts for it

 

Why not?

 

where are you going to get parts for a kryptview box from ?? they are not even made in the Uk i suggest you wait and see will your supplier take it back

 

I'm hoping that its a generic part used in multiple electronic devices.

Obviously the supplier route is best, but Im sat here with a supplier who doesnt answer emails and has turned his phone off!

 

well today is saturday so hold fire till monday and see what happens then i strongly advise you to wait or you will defo invaladate your warranty its only 2 more days

 

Yes. You are right. Its just so frustrating. I dont treat people this way, so dont like it when I get it in return.