My dvd burner is stuck the drive won't open at all. Tried using paperclip to open that didn't work can't get it open and I have a cd inside it. I disconnected it from the computer and started to disassembly it but I could not get to the area that contains the cd I don't see how to remove it . I was able to get to the circuit board but that don't help me. It is a lightscribe burner and I was printing an image on the disc it was finished but could not eject it. Any help would be appreciated. I also tried to it using IMG Burn software & thru My Computer.
No I connected it back to the computer and have been using it. i guess the cd was really off the tray inside. My daughter had been using the drive in a vertical position so from now on it will be horizontal. So what it takes up more desk space but it's working.