Have had the machine for 2+ years, use it a lot(including when rental DVDs can't be read for ripping/burning) and does great for me except that , early on, I would engage "Eject", hear some mechanical sounds but the tray stayed closed. Sometimes I would have to hit "eject" a couple of times before it finally did would it was supposed to do. It seems lately, it has gotten a little worse. It reminds me of how the VHS machines would hang up in ejecting the cartridge. Anyone have any ideas including maybe upgrading to a newer model? Also, is it just me, or am I not seeing firmware update at the LiteOn site? As always, this old ass Newbie/proud Geek-in-training thank you for any input.