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Locked out of windows 7

Discussion in 'Windows - General discussion' started by Me79, Sep 30, 2013.

  1. ddp

    ddp Moderator Staff Member

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    no problem.
     
  2. Me79

    Me79 Member

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    I might be on here again tomorrow asking for help again! Haha!
     
  3. ddp

    ddp Moderator Staff Member

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    i'll be here probably early afternoon as got to go to a customer late morning because of software issues & updates.
     
  4. Me79

    Me79 Member

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    Hi boot is enabled but I'm pressing alt + F10 and it's not doing anything at all! Not sure what to do!
     
  5. Me79

    Me79 Member

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    Also when I was trying to do this before heading over to this forum I set a supervisor password which I know but I have to enter it every time the laptop comes on which is so annoying I'm on the screen to change it but it won't highlight it so I can remove it! Sorry!
     
  6. Me79

    Me79 Member

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    the disc will not start itself when i start the laptop with the disc inside. I have checked bios and i can't enable cdrom it isn't hightlighted and when i press keys it doesn't change. Can anyone help? i have also downloaded Hirens but as the bios aren't changed nothing will boot automatically.

    Thanks and sorry for being a div!
     
  7. hearme0

    hearme0 Member

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    Don't listen to these lame answers. Truth is, you need a professional to help you unlock the account. One can do a rather simple (to a technician at least) unlock using HIRENS BOOT CD to blank out the Administrator account password. Doing a "recovery" like the other person suggested will wipe your data completely so F that!!

    Just talk to a couple computer peeps or even dip into a BestBuy and ask a Geek Squad member if you can get a copy or use their Hirens Boot CD or any password reset program.

    Sorry friend but even if you had the disc, it is still a little bit involved for non techies to do.
     
  8. ddp

    ddp Moderator Staff Member

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    hearme0, she wants to put laptop back to factory default?
     
  9. Me79

    Me79 Member

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    Yeah thank you but not bothered about losing anything my fb has no pics or anything to save on this laptop just a simple factory restore that's it! Thank you!
     
  10. scorpNZ

    scorpNZ Active member

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    when in bios any settings changed must be saved before rebooting be sure you didn't select discard changes

    if boot order can be changed so cd boots before hdd when booting you most probably have to hit enter to get cd highlighted then use arrow keys to move cd to top,this should be done under boot order not hardware devices

    @ ddp
    can you remember if the boot order can be changed from in BIOS or does it require tapping certain keys on boot to enable temporary changing only
     
  11. ddp

    ddp Moderator Staff Member

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  12. 2oldGeek

    2oldGeek Active member

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    @ddp,

    If that is the model I think it is.. Acer aspire 5336...

    It has special hardware and it's the only computer I ever ran into that I couldn't reset the password..

    A Geek Squad friend brought one to me that a customer had passworded and they didn't know who it was and couldn't get into it.. I tried for a week and never could......
     
  13. Me79

    Me79 Member

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    The minus and plus sign or arrows are not working and letting me highlight anything it's so frustrating cos I'm so close yet so far away! Xxx
     
  14. ddp

    ddp Moderator Staff Member

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    2oldGeek, if the cmos battery is removable than might be able to remove password, might!
     
  15. scorpNZ

    scorpNZ Active member

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    user manual was in link ddp gave

    bios password reset at pge 46

    boot order has two options it can be done at f12 & f2,best read manual first before attempting f12 pge 41 & f2 pge 50

    http://tim.id.au/laptops/acer/aspire 3000 3500 5000.pdf
     
  16. ddp

    ddp Moderator Staff Member

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    scorpNZ, your link does not work.
     
  17. 2oldGeek

    2oldGeek Active member

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    Not stored in cmos on that computer. removing bat. does not clear password. I went all through that. have to get Acer to do it after providing proof of ownership..

    been there.
     
  18. 2oldGeek

    2oldGeek Active member

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    Acer has a anti-theft gimmick that actually works [​IMG]
     

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